Chancellors - Thame Reviews 

82
TrustScore 5 out of 5

4.8

2 Cornmarket Street, OX9 3DR Thame, England, GB


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Rated 5 out of 5 stars

Maria, James and Daniel have been nothing short of amazing! They’ve kept us updated throughout the whole process of purchasing our house. Maria has been an advocate for us when dealing with the solici... See more

Company replied

Rated 3 out of 5 stars

The only person who impressed me was James Ambridge who was polite and charming with a delightful sense of humour. He was always helpful and tried his best for me. However the actual sales team wa... See more

Company replied

Rated 5 out of 5 stars

From the start, the chancellors team, Dan & Rachel, were welcoming, professional and motivated. This was bourne out during the initial phase of property descriptions, photographs etc, which were done... See more

Company replied

Rated 5 out of 5 stars

We recently completed our house sale with Chancellors in Thame. From the first visit they were professional, friendly and helpful. The initial valuation was immediately followed up by a phone call fro... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 2 Cornmarket Street, OX9 3DR, Thame, England, United Kingdom

  • 01844617700

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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4.8

All reviews

(82)

1,736 reviews in the last 12 months

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Rated 4 out of 5 stars

Great communication from team

Great communication via email and telephone from the team.
Rachael was a great help with the sale and Information about the chain.

October 14, 2022
Chancellors - Thame logo

Reply from Chancellors - Thame

Hi Matthew, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent staff

We used chancellor's for the recent purchase of our property. Our agent Rachael was extremely helpful from the first call, with excellent knowledge of the property and location. Though the whole process Rachael provided us with constant update and information that we required and in the few occasions Rachael wasn't available the rest of the team responded quickly an helpfully.

July 3, 2022
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Reply from Chancellors - Thame

Thank you for leaving us this great review Bryn, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Rachel has been superb with respect to…

Rachel has been superb with respect to the marketing and offers on our house even in dealing with the particularly difficult circumstances of a sale for divorce purposes. A big well done Thank you for your understanding at a difficult stage

September 13, 2022
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Reply from Chancellors - Thame

Hi Tim, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Sales Team

We have had an excellent experience with Rachael from the sales team at Chancellors. She has always been accommodating (e.g. arranging viewings at times to suit us) and her communication throughout the whole process has been exemplary. We have appreciated her regular updates and being an easily reachable and helpful point of contact.

September 2, 2022
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Reply from Chancellors - Thame

Thank you for leaving us this great review Tanveer, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Rachael was very professional and…

Rachael was very professional and honest when showing us around our prospective new home.
Rachael has a wise head on young shoulders. This young lady does her job from the heart and is capable of thinking outside the box.
I would definitely employ Rachael if I were in a position to do so.
Management take note and look after her, she’s an asset to your company!

August 3, 2022
Rated 5 out of 5 stars

Excellent service from Rachel and George at Chancellors in Thame.

From my very first meeting with Rachel and George, and throughout our ongoing email and telephone exchanges, I have found the Thame team to be professional, courteous, upbeat and knowledgeable. I would also like to make a special mention for Rachel who helped me locate an excellent installer for a new wall mirror in my ensuite bathroom. Thank you both very much, Tim

August 26, 2022
Rated 5 out of 5 stars

I am happy to recommend Chancellors in…

I am happy to recommend Chancellors in Thame. George Whitburn kindly came to our property at short notice and his professionalism, friendly nature and enthusiasm was hugely appreciated.

July 21, 2022
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Reply from Chancellors - Thame

Thank you for leaving us this great review Susan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Rachael has been very helpful in helping us buy our first home!

Rachael has been very helpful in finding us our first home and we can’t thank her enough. She has kept us up to date every step of the way, answered our many questions and generally been super helpful. We are buying our first home and Rachael has given us all the information we need. Thank you Rachael!

June 29, 2022
Rated 5 out of 5 stars

Review of the service by Rachael Clarke of Chancellors Thame

this is to give our review of the service provided by Chancellors of Thame in our search for a property in that vicinity. In particular we have received
excellent help and advice from Rachael Clarke in the Thame office. Rachael
took us on a comprehensive viewing of a property which we liked, and on which we have subsequently made an offer. We await the outcome and Rachael is very good at keeping us informed as to progress.
We think Rachael is very enthusiastic about her job and also most efficient
at it and therefore she should be an asset to the Company

June 29, 2022
Rated 5 out of 5 stars

The ideal estate agent.

George was the ideal estate agent. Made me feel comfortable and at ease from the moment he came in. Incredibly professional and knowledgable throughout. A great asset to the company.

June 15, 2022
Rated 5 out of 5 stars

Rachael Clark at the Thame office

Rachael Clark at the Thame office, Chancellors looked after me to find a house. She was very helpful, reliable, polite and pleasant! Rachael always gave me a big smile in this stressful time moving house. Thank you Rachael, I don’t know how to thank her. She is brilliant!
Midori

May 5, 2022
Rated 5 out of 5 stars

Thank you Michelle

Thank you very much to Michelle for her fabulous customer service. I was kept in constant communication and properties sent to me was what I was looking move. I am moving out of the area but I appreciate the way Chancellors Thame work.

October 16, 2021
Rated 5 out of 5 stars

Really impressed with service and very proactive team

Really impressed with the service Chancellors have provided, both the local sales and after sales offices keeping regular in contact.

Gabriella Jones and George Whitburn have been great throughout the whole process, resolving any issues or queries promptly and professionally.

They have always been contactable and very courteous to deal with which is always appreciated especially when solicitor delays crop up and have handled the overall sale excellently.

Would highly recommend to anyone buying or selling.

October 11, 2021
Rated 5 out of 5 stars

Great service from George

I have had a wonderful experience recently with George. He is both professional and personable in the way he conducts himself. George was very knowledgeable about the property that he was showing me and was able to answer all my questions swiftly - what a star! George, I wish you all the best in your long career, I am sure will you will go far.

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

Sale of our family home

We needed a valuation for probate and wasn’t sure of the estate agents in the area.
After looking around we chose chancellors of Thame and Veronica the manager came out to the house.
Veronica made quite an impression on us,she was very sensitive to the fact we were selling our family home of 67 years and yet professional and very friendly.
We decided to sell with them and we’re not disappointed.The whole team in the office were 100% on the ball.keeping us upto date after every viewing and weekly updates as well.They even watered the plants when in the house.
When we sold the house we were then looked after by the office staff.
Yet Veronica would ring me every now and then to check we were happy.
Thank you so much Thame branch you great.

September 28, 2021
Rated 5 out of 5 stars

My wife and I viewed a house in Oakley…

My wife and I viewed a house in Oakley with George Whitburn from Chancellors. The house was very much as described in the sales material and was lovely. George was an excellent guide, knowing when to volunteer information and when to let us find things for ourselves. He was on top of his brief and always courteous and helpful. Our only criticism would be that 1/4 hour is not reasonable as the time allowed and we would urge Chancellors to review this policy. Otherwise all very professional and thanks to George for his help and courtesy.
Richard Smyth

September 20, 2021

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