Chancellors - Virginia Water Reviews 

86
TrustScore 5 out of 5

4.9

11 Station Parade, GU25 4AB Virginia Water, GB


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Rated 5 out of 5 stars

Olivia Hesson was instrumental in locating funds and reassuring all parties that all was well, when my tenant was in arrears. She was kind and professional on the phone, listened to my concerns, then... See more

Company replied

Rated 5 out of 5 stars

Kathy and Kallee have been brilliant from start to finish. This has been the best experience we’ve had working with an estate agency. They were not only quick to respond, often outside regular hours... See more

Company replied

Rated 5 out of 5 stars

The staff are very helpful and polite, answer any questions you may have with expediancy and accurately as and when required. Although the overall sale did take longer than anticipated this was not... See more

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Rated 5 out of 5 stars

Kallee has been an absolute pleasure to deal with. She has picked up some complex requirements and managed them through to successful conclusion. She is always professional and very responsive. I wou... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 11 Station Parade, GU25 4AB, Virginia Water, United Kingdom

  • 01344 843555

4.9

Excellent

TrustScore 5 out of 5

86 reviews

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4.9

All reviews

(86)

1,571 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service from Kashan!

I get sent all the relevant properties within my criteria, which works great with my schedule! If I have any questions, Kashan was willing to help. I got booked in for a viewing this Saturday and it was easy to work out an available time slot and the confirmation has been sent!

Thank you Kashan!

November 10, 2022
Chancellors - Virginia Water logo

Reply from Chancellors - Virginia Water

Hi Ms Mack, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I had a very pleasant viewing with Mr Kashan Muhammad

I had a very pleasant viewing experience with Mr Kashan Muhammad. He showed his professional knowledge and very kind customer care during my viewing appointment.

October 15, 2022
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Reply from Chancellors - Virginia Water

Hi Bill,, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Prompt and polite reply to my enquiry

Prompt and polite reply to my enquiry. I was very impressed with the service I received and how professional and efficient the agent (Kushan) was.

November 9, 2022
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Reply from Chancellors - Virginia Water

Thank you for leaving us this great review Lorraine, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great company

Mr. Muhammad was very helpful, willing to help with further searches for a property to meet my criteria.

November 4, 2022
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Reply from Chancellors - Virginia Water

Thank you for leaving us this great review Ang, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very friendly and professional

Really pleased the the polite and helpful customer services given 😊

November 4, 2022
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Reply from Chancellors - Virginia Water

Hi Ms Sharma, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Kashan has provided exceptional…

Kashan has provided exceptional customer service going above and beyond with my requirements. I highly recommend him and his service purely down to his character and willingness to help. 5* service!

November 1, 2022
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Reply from Chancellors - Virginia Water

Hi Mr Bhardwaj, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent service right from the start

Excellent service right from the start. We have quite a choice of estate agents in our area however they proved to be the most approachable and had a great vibe from the start! They were very informative and communicated throughout and honest!!

October 18, 2022
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Reply from Chancellors - Virginia Water

Thank you for leaving us this great review Clare, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Thank You

Thank you to Joseph and the team at Chancellors Virginia Water.
The service provided was excellent and communication was brilliant.
Joe has always been efficient, friendly and professional keeping us updated and informed throughout our selling experience. Even through some challenging times he supported all our decisions so we would like to just say thank you!

September 1, 2022
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Reply from Chancellors - Virginia Water

Thank you for leaving us this great review SMughal, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very impressed

Very impressed. Natasha was very friendly and professional and couldn’t do enough to help me. Excellent follow up call.

June 14, 2022
Rated 5 out of 5 stars

I had a very good conversation with…

I had a very good conversation with Mathew this morning and was delighted with his response re keeping our enquiry on the backburner in view of our request regarding another roperty. He was very curteous and considerate to my request and i was very pleased with the outcome and his most helpful attitude towards me and spent his time with no pushing etc, the conversation ended very fruitfully for us and the outcome that i requested We will remain in touch on a loosley type agreement

Thankyou Brenda Smith

March 10, 2022
Rated 5 out of 5 stars

A positive experience!

My husband and I recently made an offer on a property through Chancellors shortly after a viewing. Joe, our agent, had excellent knowledge of the property and was able to answer any questions we had. He was helpful and efficient.

January 16, 2022
Rated 5 out of 5 stars

Thank you for a smooth sale.

Thank you Joe and Matt. I cannot fault the service provided by you.You were always friendly, professional and efficient, keeping me updated and informed at all times. This enabled the sale to proceed stress free and without any complications.

January 7, 2022
Rated 5 out of 5 stars

My partner and i just bought a house…

My partner and i just bought a house through Chancellors Virginia Water and were very happy with the service given to us by Joe and Matt. They were so fast that it was 6 and a half weeks from viewing the house to moving in! They knew we were keen to get in before Christmas and did everything they could to help us do that. We were very pleased with their professional help!

January 5, 2022
Unprompted review

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