Chancellors - Virginia Water Reviews 

86
TrustScore 5 out of 5

4.9

11 Station Parade, GU25 4AB Virginia Water, GB


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Rated 5 out of 5 stars

Olivia Hesson was instrumental in locating funds and reassuring all parties that all was well, when my tenant was in arrears. She was kind and professional on the phone, listened to my concerns, then... See more

Company replied

Rated 5 out of 5 stars

Kathy and Kallee have been brilliant from start to finish. This has been the best experience we’ve had working with an estate agency. They were not only quick to respond, often outside regular hours... See more

Company replied

Rated 5 out of 5 stars

The staff are very helpful and polite, answer any questions you may have with expediancy and accurately as and when required. Although the overall sale did take longer than anticipated this was not... See more

Company replied

Rated 5 out of 5 stars

Kallee has been an absolute pleasure to deal with. She has picked up some complex requirements and managed them through to successful conclusion. She is always professional and very responsive. I wou... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 11 Station Parade, GU25 4AB, Virginia Water, United Kingdom

  • 01344 843555

4.9

Excellent

TrustScore 5 out of 5

86 reviews

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4.9

All reviews

(86)

1,573 reviews in the last 12 months

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Rated 5 out of 5 stars

Virginia Water - Excellent service

Great experience from original contact through to sale of property. I would have to say that I cannot fault the process and support we had along this journey. Steven and Lauren were brilliant to work with, and we would highly recommend anyone who wants to sell or purchase a property to contact them without delay.

March 11, 2020
Unprompted review
Chancellors - Virginia Water logo

Reply from Chancellors - Virginia Water

Thank you for leaving us this great review Terry, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent service

Steven has been a pleasure to work with and has been professional throughout the whole process. We are very grateful for the service we received.

March 3, 2020
Unprompted review
Chancellors - Virginia Water logo

Reply from Chancellors - Virginia Water

Thank you for leaving us this great review Avi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Steven Aldridge and his team provided a…

Steven Aldridge and his team provided a consistently good level of service throughout the sale of our property. They kept us updated and we felt informed during the process. Great job. Thank you.

February 26, 2020
Unprompted review
Chancellors - Virginia Water logo

Reply from Chancellors - Virginia Water

Thank you for leaving us this great review Mr and Mrs G, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Thank you Lauren - what a good heart you have.

I was very impressed with Lauren from our first meeting to view a 3 bedroom Flat in Virginia Water. She gave accurate information on the Flat and explained clearly what she cannot give information on. For example, the Garage. I was so impressed I would have given my offer on the Flat and what stooped was the distance between the property and the railway station and this still remains the only reason the property was not suitable.

5 Star is a very good rating to give any one but Lauren deserves this rating. She organised the view time, she prepared herself and offered feedback on any unanswered query / question and then she followed up. Other Agents have not even called me back. Well done.

February 24, 2020
Unprompted review
Chancellors - Virginia Water logo

Reply from Chancellors - Virginia Water

Hello Adesina, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Lauren was professional

Lauren was professional, prompt and knowledgeable about the properties I viewed. Answered queries promptly by email or telephone and always followed up for feedback after viewings and was able to recommend other properties I might otherwise have overlooked. She has listened to my endless list of requirements, which have changed as the weeks have gone on and I look forward to liaising further with her going forward as we have yet to find our dream home.

January 21, 2020
Unprompted review
Rated 5 out of 5 stars

The support we needed

Steven of Chancellors, Virginia Water, has been a real rock through out a very long and tedious time during our move from Devon to Surrey. We have been 'gaz-undered', had contracts near to exchange and then had one of the parties disappear to Cuba - without their mobile phone - had an offer refused because the Vendor changed their mind - and then they eventually decided to accept it - only for the contracts not to be signed at the last moment. Grant of Probate needed to be applied for - and that has taken 4 long months !!! In all that time Steven has been constantly on the watch for us - but at long last - today - all was resolved. Thank you Steven - for your patience - listening to the forlorn voices from Devon when it all went pear-shaped - and for being there, and being re-assuring when eternity seemed a long time !!!

December 2, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you for helping us secure our dream home!

Steven aldridge has been really helpful to us and thanks to him we secured our dream forever home in VW. He has been very professional and responsive, always happy to answer our questions and has shown great commitment in the process. We are very grateful for his support and highly recommend dealing with Steven to anyone looking to sell / buy their properties in the area. All the best

November 29, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic agent

Fantastic agent. Throughout the purchase of our house, Steven kept us up to date and ensured a smooth and swift sale.
Highly recommended.

November 13, 2019
Unprompted review
Rated 5 out of 5 stars

Pruchasing property 29/10

Dealt with Steven Aldridge with purchasing a property, everything went smooth throughout and we are very happy with the service.
awaiting completion,
thank you

October 29, 2019
Unprompted review
Rated 5 out of 5 stars

Satisfied Client

I appointed Chancellors as co-agents a few months ago. Sadly for them the other agents have now sold my house.

However I would like to thank Steven Aldridge for all his support, efforts, efficiency, kindness, and patience in trying to sell my property. At all times he was polite, always returned my calls if not available at the first attempt. He showed many people around my house, and tried to negotiate offers for me. Unfortunately without success for him. And he sas warm with his congratulations and good wishes when I told him the bad news.
I would have no hesitation in recommending Chancellors at Virginia Water, and Steven in particular.

October 23, 2019
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Chancellors

Would highly recommend Chancellors! They worked hard getting viewers and showing them around, informed me of feedback very quickly, contacted me every week with updates and generally made me feel like I was getting a good service

September 12, 2019
Unprompted review
Rated 5 out of 5 stars

best is Kate follow ups looking for a…

best is Kate follow ups looking for a tenant for our house.
She reviewed the terms from the prospect tenants with us and took our comments back to them and keeping us posted of feedback.
Sometime also during bank holidays.

August 29, 2019
Unprompted review

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