Molly at chancellors made the experience great- even though it is difficult to get hold of me she always persevered! Great customer skills
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Molly at chancellors made the experience great- even though it is difficult to get hold of me she always persevered! Great customer skills
Company replied
From first contact Alex was really helpful and friendly. At no time did we feel under any pressure ....everything was relaxed and friendly. He answered all of our questions very professionally. If the... See more
Hazem was extremely professional and friendly. I was very impressed and thankful that he managed to fit in a viewing that same afternoon to work around my busy schedule. I have since spoken to him a n... See more
Company replied
The team from Windsor were brilliant, we had a tenancy fall throughout which Jada had worked really hard to try and get over the line. Hazem then remarketed and completed some viewings for us in order... See more
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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15 High Street, SL4 1LD, Windsor, United Kingdom
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Chancellors made it easy especially Charlotte, she has been very helpful during the process of finding somewhere to rent, she has helped us find the perfect property and understood exactly what we were looking for after viewing properties that were not suitable. The process has been made easy and stress free because of Charlotte, and we couldn’t of asked for anyone more helpful, she even went on to help us with internet for the place and cheap removals for our stuff. Could not be happier, highly recommended.
Charlotte, at Chancellors, well who could ask for more. Knowlageable,professional and thinks outside the box. An excellent representative for a company I would always reccomend.
Ed and Chris have been extremely helpful and have taken my concerns onboard with an aim to resolve them. Thanks
I applied online for property to rent.
Next day in the morning Charlotte called me. She left voicemail as I wasn’t able to take this call. I called her back. She was very professional and friendly offering assistance finding the right property suitable for me and my partner.
Immediately after our conversation she send me her business card with all her details and an email in regards the renting process.
I felt comfortable talking to Charlotte Quixley as English Language is my second language.
Kind Regards
MM
I had problems with my house sale dragging on with vague if any information between solicitors after many enquiries I rang Curtis Knight in the Windsor branch who identified the problem and set about putting right he kept both parties informed he’s what you want but don’t always get from customer service and an asset in a anxious time for both buyer and seller
Elizabeth Whall
Charlotte from the Windsor branch was just helpful and I found very easy to talk to with what I was looking for. Her communication was 100 percent
Charlotte
Very helpful and friendly getting to know what your looking for in deeped to find the right place
Looking forward to dealing with in the future
Edward is very helpful and their reply was prompt.
Polite and helpful telephone conversation. Cheerful and keen to help.
Edward was lovely to talk to, very energetic and easygoing. He was also very accommodating and understanding of my needs.
The application process has been really straightforward and the communication has been particularly good. Really impressed by this considering it was managed over the Christmas period!
Our lettings advisor, Michelle, has been absolutely brilliant. Great to have such a good experience with a local agent.
Michelle from the Windsor office has been extremely professional in helping me find a new home. She has a great telephone manner and is a great asset to the business which i do hope gets rewarded.
Jilly De Croos
Delighted with the service.
Nawaz is professional, always prompt, friendly and helpful. ,
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