Chancellors - Windsor Reviews 

Gareth and his team made the purchase very easy - kept up to date all the way through the process.

Would highly recommend him. I will definitely be using him again in future.

Chancellors gave regular updates throughout the process

Very professional and provided very detailed and informative information. Will definitely be using Gareth and Chancellors to sell my property.

The professionalism of the Chancellors Windsor Team was excellent.
They knew that the sale of the property was going through with another agency but remained helpful throughout.
The team were easy to talk to at all times and kept me informed of additional interests in the property

Agent called to confirm appointment beforehand. Viewing went well, as expected.

I am a Landlord who is now based abroad and everybody knows how difficult that can be, having to rely on a good Lettings Agent. I've experienced the worst, which is the reason why I engaged Hazem Roushdy from Chancellors, Windsor. He has been great in keeping me up to date with communications throughout the whole lettings process, from finding the Tenants up to presently, the check-in. He sets the benchmark and standard of professionalism, to which every Lettings Agent should look to attain.

Keep up the good work and I trust the standard of service will continue once the Tenants have been checked in.

Highly recommended.

thanks, Su

She explained step by step for us very patiently and answered many of our questions. I'm very lucky to have met her today。

Very impressed with the professional and courteous service of the Chancellors team, particularly Hazem who has been extremely attentive during the rental process. Always promptly responds to any questions raised, explained the process succinctly and kept all parties informed at every stage of the process. Wouldn’t hesitate to recommend such a hard working member of the team. Thanks Hazem, it was a pleasure to deal with you.

I dealt with Hazem who is very personable and professional. I let my property in Windsor out through them and achieved a good level of rental. The team involved in the lettings procedure have enable the transaction to go through smoothly as well. Thank you Hazem for all your help.

Hazem was absolutely fantastic. Was on time for the viewing and dealt with all my concerns with utmost importance and urgency. Great working with such a professional man. Made sure that everything was sorted even after the agreement was sorted. Thank you so much.

Very helpful and friendly so kind and easy to deal with.
Thank you Hazem Roushdy.

Nicole was punctual, polite, informative, enthusiastic and very helpful!

I wanted to take a moment to express my sincere gratitude and admiration for the exceptional service Hazem provided during my recent property viewing. His professionalism and expertise truly stood out, and I couldn't be more pleased with the experience.
During the property viewings, Hazem's attention to detail was remarkable. He was patient and thorough, answering all my questions and providing valuable insights. His ability to highlight the unique features and made the experience both enjoyable and informative.

The agent was pleasant and helpful had a fair knowledge of the property.

I recently had the pleasure of working with this estate agent while viewing properties in the Windsor area. The experience was outstanding. Nicole's expertise and willingness to assist truly stood out, providing valuable insights, answering questions, follow-up and guidance that made the property viewing process smooth and efficient.

We recently sold a house with Chancellors and received a high level of service. Gareth is very knowledgeable of current market trends and guided us throughout the process with kind advice, quickly responding to our enquiries. Thank you Gareth.

Landlords beware!

In 2021, Chancellors deceptively advertised property as being 'no deposit' and tried to trick me into signing up for a tenancy deposit scheme. They prefilled in the form, and only after I had paid a holding deposit did I discover this was a complicated insurance scheme. They would have charged the landlord £50 a month for something I as tenant had no need for and had never asked for. The ASA agreed the advertising was misleading.

Contractors selected by Chancellors installed a replacement boiler using non-gas safe fitters which broke the law, and I believe Chancellors did not inform the landlord. I told Chancellors the very same day I had concerns. The boiler was condemned after inspection by Gas-safe and the manufacturer. The HSE confirmed to me, in writing, that the contractor had broken the law. I am not suggesting that Chancellors knew about this law breaking before it happened. I asked Chancellors for months on end if they had told the landlord. They refused to answer and I even tried to get the ombudsman to force them to tell him. In the end, I wrote the landlord a letter. He said he had been completely unaware there had been a problem. He understandably ended up using his own contractors for several repairs rather than continuing to entrust work to Chancellors.

Finally, I checked-out of the property today with my landlord understandably switching letting agent and was only told at 2117 last night by text message the checkout would be at 11am the next day.

Landlords, I would strongly suggest you do not trust your property to these people and find a reputable local agent who will act in your interests.

Tenants - it's hard out there at the moment, but if you must rent from Chancellors it's probably a good idea to make sure you've got the Landlord's details.

I have repeatedly contacted the "directors" mailing list with my concerns throughout the tenancy and the response often involves having to escalate to the Ombudsman. No responsibility is ever taken, and no fault is admitted. The "directors" mailing list ignored my repeated pleas to explain the boiler matter to the landlord.

Gareth in Windsor has been great he has kept me completely up to date re the sale of my property .
Given me all the options and advice .

I have been dealing with Hazem over the past few months on a number of issues relating to a Property I rent out. Hazem has been incredibly helpful and Professional throughout. He is extremely knowledgeable in his field and always available to assist. I am extremely grateful for all the hard work - thank you.

Very helpful estate agent, he was knowledgeable about the house, the area and market prices.