Molly at chancellors made the experience great- even though it is difficult to get hold of me she always persevered! Great customer skills
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Molly at chancellors made the experience great- even though it is difficult to get hold of me she always persevered! Great customer skills
Company replied
From first contact Alex was really helpful and friendly. At no time did we feel under any pressure ....everything was relaxed and friendly. He answered all of our questions very professionally. If the... See more
Hazem was extremely professional and friendly. I was very impressed and thankful that he managed to fit in a viewing that same afternoon to work around my busy schedule. I have since spoken to him a n... See more
Company replied
The team from Windsor were brilliant, we had a tenancy fall throughout which Jada had worked really hard to try and get over the line. Hazem then remarketed and completed some viewings for us in order... See more
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Written by the company
15 High Street, SL4 1LD, Windsor, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Chancellors - Windsor
Very friendly experience. Gareth was polite and efficient when organising the viewing, and had good knowledge of the property

Reply from Chancellors - Windsor
Very good
Gareth was exceptionally pleasant to meet. He was professional patient and knowledgeable about his job.

Reply from Chancellors - Windsor
Friendly and personable. Easy to talk to and happy to listen to our thoughts for the future

Reply from Chancellors - Windsor
Great service- always there to pick up the phone when you need help. Great advice provided.

Reply from Chancellors - Windsor
Had a wonderful experience with Gareth, who drove me around 3 different properties as I didn't have a car. Was also very knowledgeable about the area and notably respectful of the homes we went to view.

Reply from Chancellors - Windsor
Gareth was very knowledgeable and agreed to arrange a viewing at the end of his working day to accommodate my appointment.

Reply from Chancellors - Windsor
Gareth at Chancellors, and the team at Windsor, are consummate professionals. Always keeping you updated on the latest activity on the sale, progress with viewings and sage advice on presenting your property to the market. Thoroughly recommended.
I have worked Hazem Roushdy for more than 10 years and have always found him helpful, knowledgeable and solution orientated. He has helped me grow my portfolio by negotiating purchase opportunities with me and he has managed my portfolio to ensure repairs are completed in a timely manner whilst ensuring tenants are happy. I can't recommend Hazem enough!

Reply from Chancellors - Windsor
Hazem was really helpful and attentive on the phone today. I appreciated his professional advice and hope that we can work together in the near future. Phoebe

Reply from Chancellors - Windsor
The letting agents are very friendly and efficient.
Always on time to show my property and continuously giving me feedbacks.

Reply from Chancellors - Windsor
Professional service and excellent communication!
We appointed Chancellors to assist with the letting and full property management of our property in Windsor and have received a 1st class professional service. The Lettings Manager, Hazem Roushdy and Property Manager, Kaitlyn Buchler are excellent to communicate with, have great knowledge of the local property market and successfully found new tenants within a week of marketing the property. They are extremely proactive when dealing with landlord & tenant queries/maintenance issues and have been very supportive. We would highly recommend their services.

Reply from Chancellors - Windsor
I have just had a visit to with Hazem Roushdy from Chancellors Windsor at 31B Oak Lane WIndsor. What a lovely man who provided so much excellent advise on how to proceed from here. I will be making an offer

Reply from Chancellors - Windsor
Hazem has been responsive, efficient and very helpful in my dealings with him for a property.
He was knowledgeable and courteous at the viewing and transparent through the whole process. It would be a pleasure to work with him again!

Reply from Chancellors - Windsor
Hazem is very nice, knowledgeable and friendly. He has been a great help in my search for a new home in Windsor. All my questions were answered clearly and he also gave sound advise on what I need to do. He explained the letting process and made sure I'm informed every step of the way. His knowledge of the local area was very useful in explaining how the recommended listing's fit my search criteria. Really great listener and hard working too. I'd recommend Chancellor's and especially Hazem everyday for a search for a home in Windsor.

Reply from Chancellors - Windsor
The lady who answered my call was exceptionally warm and facilitate the arrangement for the viewing smoothly.

Reply from Chancellors - Windsor
I had written a nice review about this company as they were prompt in getting me a viewing of the property I wanted but I came all the way to Windsor to view said property and they didn’t answer my calls or voicemails, and didn’t even have the decency to call me and cancel. Outrageous and unprofessional not to mention downright rude.

Reply from Chancellors - Windsor
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.