Chancellors - Woking Reviews 

311
TrustScore 4.5 out of 5

4.5

38 Commercial Way, GU21 6JN Woking, GB


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Rated 5 out of 5 stars

My husband and I worked with Martin and the team from Woking and can’t thank them enough for their professionalism and helpfulness. Martin had great knowledge of the market and advised us in respect o... See more

Company replied

Rated 5 out of 5 stars

Tam and Martin were a great help to me both before and after my purchase. As a first time buyer the process was never going to be fun but they made it very easy.

Company replied

Rated 5 out of 5 stars

Dexter showed me and my girls round a rental property and was great. He was really friendly with my children, joking with them and making them feel comfortable with the property. He is friendly - pr... See more

Company replied

Rated 5 out of 5 stars

From start to finish the level of professionalism was apparent starting with Jamie formulating our plan and organising and executing the sale of my property. Rock star Serena went above and beyo... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 38 Commercial Way, GU21 6JN, Woking, United Kingdom

  • 01483 770701

4.5

Excellent

TrustScore 4.5 out of 5

311 reviews

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4.5

All reviews

(311)

1,736 reviews in the last 12 months

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Rated 5 out of 5 stars

Very impressed with Lewis Denny at Chancellors!

I have been impressed with Lewis since he recently joined the team at Chancellors. When we first met he showed great enthusiasm in his role and has a very warm, professional and positive character which no doubt shines through during house viewings which hopefully will bring us a buyer very soon!
Kathy.

March 26, 2024
Rated 4 out of 5 stars

The agent I worked with is mr Taimur…

The agent I worked with is mr Taimur Bhatti. He has outstanding knowledge of dealing with people and very friendly and approachable. Due his politeness, kindness and subject matter expertise I am fully confident to buy property but due to my own circumstances I could not proceed further so I strongly recommend to use the agent call Taimur Bhatti from ChanDelors.

March 28, 2024
Rated 5 out of 5 stars

5 Star Review for Jamie!!

Jamie has been fantastic to work with in renting out our house. His communication is excellent, always replying quickly to messages and always on hand to answer any questions. His work in marketing the house was superb and our new tenant signed quickly upon viewing. Highly highly recommended!!

March 6, 2024
Rated 5 out of 5 stars

Excellent communicator

Juliet is very proactive in dealing with any issues that happen. She's excellent at communicating promptly and clearly, and very good at representing both landlords/landladies and the tenant.

March 5, 2024
Rated 5 out of 5 stars

Selling our home

Joe the sale director have been so helpful and supportive and keeping us updated with all information regarding a property sale
The office staff are all friendly and helpful too .

February 14, 2024
Rated 5 out of 5 stars

Jamie Bursill has been brilliant

Jamie has been brilliant - he was = really attentive and called me back promptly several times today when we missed each other - it's a stressful period as I thought I was going to be homeless after my house sale and now I have peace of mind that that won't be the case. Jamie is a credit to your business and I'm a harsh critic of agents given I work in the industry myself!

January 29, 2024
Rated 5 out of 5 stars

Consistently good communication

Consistently good, honest feedback and regular communication has helped me enormously with my property sale; especially as I'm not based locally.
Dylan, and latterly Joe, have both worked hard on my behalf.

January 18, 2024
Rated 5 out of 5 stars

they have to prepare all necessary documents.

it was a great experience for me, the important point you need to follow up on agency instructions and requirements accordingly for handing over the property on time.

November 23, 2023
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Reply from Chancellors - Woking

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

We were very pleased with the way the house was decorated, very well cared for.

We were very pleased with how the house was presented to us and with the sincerity. We received all the details we needed and everything important related to the house was communicated to us.

November 2, 2023
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Reply from Chancellors - Woking

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Ellie Fawkes

I have been with Chancellors for a number of years and Ellie Fawkes is the main reason why I decided to renew with them again this year. Ellie is responsive, chases up on actions and tries to find solutions to problems. Keep up the good work

October 20, 2023
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Reply from Chancellors - Woking

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 3 out of 5 stars

Charley Wheeler comes highly recommended *****

After a sketchy start to my experience with Chancellors Woking due to a change of staff, I couldn't be more delighted with the service that Charley Wheeler provided. She is caring, diligent, fun and extremely hard working. I've been incredibly impressed with how attentive she's been given she is new to estate agency but without a doubt she will have a bright future.

If this review was just about Charley, it would have been 5 out of 5 but unfortunately the communication from Chancellors before she started when staff left was extremely poor and frustrating. Things most certainly improved when she arrived, I would highly recommend her if you are looking to sell your property in Woking or the surrounding areas.

October 10, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Donna, It would mean a lot to the Woking team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars

My recent and ongoing experiences with…

My recent and ongoing experiences with Chancellor's, particularly their Property Management services, have been absolutely dire but the one shining star in their organisation is Lettings Negotiator Jamie Bursill. What a fabulous employee - so capable, thoughtful and willing to go over and beyond to help out in a difficult situation in any way he could. I really cannot recommend him highly enough and, in my opinion, Chancellor's are incredibly lucky to have him in their employ.

October 9, 2023
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Reply from Chancellors - Woking

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Charley - super professional, friendly and knowledgeable

I recently dealt with Charley when viewing a property. I was surprised to hear that Charley had only been a Sales Negiotator for a few months as she demonstrates an excellent level of professialism and subject knowledge. Charley was an absolute pleasure to deal with. I have now made an offer for a property marketed by another agency. If for any reason the sale does not go through, without hesitation I will return to seek Charley's services at Chancellors.

September 27, 2023
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Reply from Chancellors - Woking

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 1 out of 5 stars

One of the worst agencies I’ve ever had…

One of the worst agencies I’ve ever had to deal with. Unprofessional, incompetent and the Woking branch I would highly avoid at all costs if you want to rent a decent property.

September 11, 2023
Unprompted review
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Reply from Chancellors - Woking

Hello Natalie, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Woking branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

Rated 5 out of 5 stars

Great Customer Service

On the whole, the experience with Chancellor's so far has been pretty great. They were very quick to get open house's set up, with multiple acceptable offers following. There have been a few hiccups along the way, but generally sorted very quickly by Nuvin via a quick email or phone call.

August 31, 2023
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Reply from Chancellors - Woking

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent Team

The boys who have attended me have been very attentive and friendly. They have always tried to help and solve any problem during my tenancy process.

August 8, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Mr Aguilar, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Jamie Bursill has been a very helpful…

Jamie Bursill has been a very helpful letting agent for me. I have been fortunate enough to find a place to rent within a few days. The viewing was up to the mark and the letting process was very guided. I recommend Chancellors and Jamie, Nuvin to anyone looking for a place to rent in Woking.

August 7, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Mr Chawla, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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