Chancellors - Woking Reviews 

311
TrustScore 4.5 out of 5

4.5

38 Commercial Way, GU21 6JN Woking, GB


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Rated 5 out of 5 stars

My husband and I worked with Martin and the team from Woking and can’t thank them enough for their professionalism and helpfulness. Martin had great knowledge of the market and advised us in respect o... See more

Company replied

Rated 5 out of 5 stars

Tam and Martin were a great help to me both before and after my purchase. As a first time buyer the process was never going to be fun but they made it very easy.

Company replied

Rated 5 out of 5 stars

Dexter showed me and my girls round a rental property and was great. He was really friendly with my children, joking with them and making them feel comfortable with the property. He is friendly - pr... See more

Company replied

Rated 5 out of 5 stars

From start to finish the level of professionalism was apparent starting with Jamie formulating our plan and organising and executing the sale of my property. Rock star Serena went above and beyo... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 38 Commercial Way, GU21 6JN, Woking, United Kingdom

  • 01483 770701

4.5

Excellent

TrustScore 4.5 out of 5

311 reviews

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4.5

All reviews

(311)

1,736 reviews in the last 12 months

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Rated 5 out of 5 stars

Good services and well communication…

Nuvin provide good services and well communication with customers. And he can fast reply to customer's question.

May 11, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review GG-- LIMITED, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Dexter is very polite and takes the…

Dexter is very polite and takes the initiative to introduce the equipment in the house.

May 9, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Mandy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very helpful

Very helpful, very professional was very understanding. He is a great asset to chancellors estate agents. I would highly recommend them.

May 9, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Jamie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Professional and friendly

We had a great experience dealing with Chancellors. Serena was very professional but also very friendly. She knew all the key information about the property and found out more info when we asked. She was very friendly and put us at ease when viewing the property which is so important as we did have other experiences with other agents where we were rushed/pressured. Overall, we enjoyed meeting Serena and dealing with her. Excellent service!

April 28, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Sara, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Dealing with Ellie at Chancellors has…

Dealing with Ellie at Chancellors has been amazing and she has been really helpful. Ellie has communicated with me through every step of the process and has made it really easy and straight forward. Would highly recommend

April 27, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Alice, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Need a real estate agent? Call Serena!

Serena was helpful and knowledgeable. She kept us informed every step of the way. Buying a house, with her guidance, was much better than anticipated! Highly recommended!

April 13, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Bronwyn, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

On time

On time, polite, keen to answer every questions has been asked

April 25, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Ms Shum we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very prompt action to getting our…

Very prompt action to getting our property on the market at short notice following our situation with us finding a property to buy. Very good communication with Mark Bunce, Serena and Dexter keeping us informed with progress.

Marketing and Viewings feedback is very prompt and available on-line to view.

April 24, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Mr Pack, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

The Rental department at Chancellors…

The Rental department at Chancellors Woking are hardworking, and always have a smile when dealing with Clients. Ellie and Nuvin are exceptionally good mannered and polite.

April 24, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Mr Sahajwala, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very good experience and very…

Very good experience and very informative about the property.!

April 21, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Tony, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I had a house viewing with Serena…

I had a house viewing with Serena Provenzano from the second we met outside the property she made me feel at ease. She answered all my questions with a smile on her face. It was a great viewing thank you for your time

April 20, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Sofia, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Selling with Chancellors

After a slow start, partly due to the economic situation and changes in staff at the branch. We finally got a member of staff looking after us that understood our circumstances. Although new to the position she took onboard any criticism and has developed into a first class agent. After 4 months we finally had an offer that was acceptable, and since then she has stayed in touch keeping us up to date with how things are progressing.
Viewings were always conducted professionally and on time.
No hesitation in recommending Chancellor's if you want to sell your property.

April 18, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Peter, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I was always kept up to date with the…

I was always kept up to date with the progress of my house sale, which happened much quicker than I was told it was going too. Dexter was always polite and friendly. He was truly a pleasure to deal with, professional and knowledgable, always at the end of the phone when I was nearing a crisis.
Can recommend in every respect.
Well done to you and your team!

April 17, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Mr Sanderson, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Very clear and effective communication

Very clear and effective communication. Kept me up to date with proceedings well. Quickly answered any queries I had.

April 17, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Dos, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Dexter

Dexter right from the start was polite and very helpful in working towards securing an offer. He kept us informed at all times and offered guidance when required. He really understood our situation and managed to find the right person we needed to put an offer in on the house.
His caring approach was much appreciated.
His telephone manner is always friendly. He was able to make the process as stress free as possible.

April 17, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Daughter of D Brown., we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Superb customer service 

What an amazing efficient and great service
Every step was made clear and simple
No question was ever a hassle. I’d like to thank the team particularly Dexter Skipp for their fantastic customer service They always went over and above my expectations The service from beginning to end was seamless I would highly recommend Chancellors

Many thanks Dexter Skipp

April 17, 2023
Unprompted review
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Reply from Chancellors - Woking

Thank you for leaving us this great review Jojo, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Mrs Merola

Good Morning,
I met this lovely young lady yesterday and spent sometime with her. Serena came across as welcoming and very professional. She has excellent interpersonal skills and I look forward to deal with her again in the near future.
Serena would be a brilliant manager!

April 16, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Mrs Merola, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

agent i was dealing with was extremely…

agent i was dealing with was extremely helpful

April 16, 2023
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Reply from Chancellors - Woking

Thank you for leaving us this great review Patrick, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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