Chancellors - Wokingham Reviews 

352
TrustScore 4 out of 5

4.1

8 Broad Street, RG40 1AB Wokingham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Madison is a friendly and efficient communicator who quickly evaluated what type and standard of property I was looking and focussed on providing me options. She quickly understood if a property was n... See more

Company replied

Rated 5 out of 5 stars

We recently had an offer accepted on a property in Herefordshire that was being sold by Chancellors. Our experience throughout with their team has been excellent. Locally, for the viewings, Lik... See more

Company replied

Rated 5 out of 5 stars

Madison was very knowledgeable about the property and very friendly in her approach. Unfortunately, that was the only positive experience I had. After that, the follow-up service was extremely terribl... See more

Company replied

Rated 5 out of 5 stars

Whilst looking for a property to rent Cathleen has always forwarded us suitable properties. She has followed it up with emails. She has also contacted us by phone to follow our progress. She is a... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 8 Broad Street, RG40 1AB, Wokingham, United Kingdom

  • 01189 799500

4.1

Great

TrustScore 4 out of 5

352 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(352)

1,564 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review on the servicing from Ms Amelia Boyce of Chancellors

Quick response and helpful

I am very happy with my first experience with Amelia of Chancellors. My family is urgently looking for renting a property in Wokingham. When we required having more information and condition of property for our reference, Amelia showed her profession that made me very impressive. She responsed our concerns / enquires in prompt and helped us to take a detail video of the property. Her presentation is very clear and informative so we could have full understanding on the property and get exactly what we were looking for. Thank you very much for her help.

Undoubtedly, there is no reason to give 5 stars for the professional and excellent service from Amelia and Chancellors.

Thanks Amelia and Chancellors. Highly recommend to use Chancellors.

September 10, 2021
Rated 5 out of 5 stars

Emily was brilliant and professional…

Emily was brilliant and professional showing us around a few homes in Finchampstead and Wokingham so far.

She was friendly, informative and engaged with what our needs and wants are in a potential home.

We’re yet to find the right property for us, but I couldn’t recommend Emily highly enough and look forward to viewing more properties with her soon.

August 19, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Thank you Emma for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Portia at Chancellors was very…

Portia at Chancellors was very accommodating in arranging a viewing and pleasant with correspondence

August 16, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Emily Sheldon

I had a viewing with Emiy last week and found her to be very professional and friendly. She was also quick to follow up on the viewing to get out thoughts.

August 13, 2021
Rated 5 out of 5 stars

Pleasure to deal with

Emily was great to deal with, from the moment of taking our enquiry through to viewings. She adapted quickly when we needed to change dates and kept us informed throughout.

August 13, 2021
Rated 4 out of 5 stars

I am new to this country and was in…

I am new to this country and was in search of a room. When I got in touch with chancellors regarding an advert, Mr. Matthew worked with me diligently and made me walk through the whole process with much comfort and confidence. His reassuring words when things were delayed a bit, helped me build a trust and reduced my stress.
All together I had a great experience with him and would refer to or revert back to him in my later time.

August 6, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Matthew

Matthew, Amelia and the team from Chancellor Lettings’ Workingham are so helpful, they handle my case professionally. Matthew understand my needs and requirements, discussed with the landlord proactively and come back with constructive solutions for a win-win results. Well done and amazing team!

August 6, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Professional and knowledgeable

Portia came across as very professional and showed good knowledge of the property. She was helpful and ensured we had enough time to answer any questions I had. Portia followed up after the viewing to address further questions and I would say it was a positive experience all around.

August 4, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Thank you Natasha for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Thank you Amelia and Chancellor team

I wanted to express my heartfelt gratitude for the service provided by Chancellor Wokingham team and especially Amelia for her kind understanding of our Rental property needs.

July 29, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Thank you Abhisek for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Thanks to Graham and Portia at Chancellors

Graham and Portia, wanted to say a big thank you to you both for everything you have done to help with the sale of our house in Emmbrook. We have really appreciated your approach, professionalism and commitment to us. Thanks again!

July 27, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

A fantastic service all round ⭐

A fantastic service all round ⭐

I met Sally to view a property and was so impressed with the service I received. A warm and friendly vibe, along with being extremely professional and courteous.

I am going ahead now and would chose Chancellors every time.

Absolutely fantastic service ⭐⭐⭐⭐⭐

June 29, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very happy

Very happy. Friendly and professional.

June 28, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great supportive service provided by…

Great supportive service provided by Sally. Very responsive to help find us the right property,

June 25, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Chancellors - Emily

Emily is very nice, every viewing on time and patience.

June 18, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Emily was super friendly and…

Emily was super friendly and knowledgable!

June 18, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look