Chancellors - Wokingham Reviews 

352
TrustScore 4 out of 5

4.1

8 Broad Street, RG40 1AB Wokingham, GB


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Rated 5 out of 5 stars

Madison is a friendly and efficient communicator who quickly evaluated what type and standard of property I was looking and focussed on providing me options. She quickly understood if a property was n... See more

Company replied

Rated 5 out of 5 stars

We recently had an offer accepted on a property in Herefordshire that was being sold by Chancellors. Our experience throughout with their team has been excellent. Locally, for the viewings, Lik... See more

Company replied

Rated 5 out of 5 stars

Madison was very knowledgeable about the property and very friendly in her approach. Unfortunately, that was the only positive experience I had. After that, the follow-up service was extremely terribl... See more

Company replied

Rated 5 out of 5 stars

Whilst looking for a property to rent Cathleen has always forwarded us suitable properties. She has followed it up with emails. She has also contacted us by phone to follow our progress. She is a... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 8 Broad Street, RG40 1AB, Wokingham, United Kingdom

  • 01189 799500

4.1

Great

TrustScore 4 out of 5

352 reviews

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4.1

All reviews

(352)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent client service

Amelia Boyce at Chancellors was exceptional, she sent me only select properties that would specifically address my search and within my budget which was really appreciated. She was very responsive, easy to get hold of and made the process as simple and seamless as possible.

November 30, 2021
Rated 5 out of 5 stars

Proffisional and Friendly

We have moved to Wokingham from abroad last September, there was few house or flat for rent at that time,we spent around 30 days looking for any place.That was very stressful and tention,Mathew the letting manager dealt with us professionally and humanely and did not try to exploit us like some other real estate agent, his support during that period had a great meaning for us, and within 10 days he found for us a very spacious and beautiful apartment.all the staff are friendly and helpful specially Amelia.
Thanks Chancellor.
Highly recommended

November 26, 2021
Rated 5 out of 5 stars

A big shootout to Amelia Boyce

A big shootout to Amelia Boyce. She went so far above and beyond what I am used to from being shown around properties. Not only was she enthusiastic and friendly, but it was evident she really knew her stuff about the flat I was viewing. She was able to answer all my questions and give me more general advice as well outside of what I expected. As well as this, she made me feel no time pressure even though we were in the property for much longer than usual as I had so many questions. I am really impressed and she showed me the epitome of great customer service. Thank you Amelia :)

November 14, 2021
Rated 5 out of 5 stars

Today

Today, 11th November I met Ms. Amelia Boyce for viewing appointment and she was such a professional, supportive and considerate person. I really appreciate her time explaining all the details about the house in such a professional manner. She listened very carefully and patiently to all my conserns and tackled them very well. I recommend her as an excellent letting negotiator and would like to seal a house deal with her.

November 11, 2021
Rated 5 out of 5 stars

Amelia Boyce was fantastic in helping…

Amelia Boyce was fantastic in helping me secure a property to let and in quick time to.
Matthew Collins also did a phenomenal job in securing the house for me and getting the contracts sorted between the landlord and I very efficiently.

Smooth process, would highly recommend.

November 11, 2021
Rated 5 out of 5 stars

Amelia was very helpful

Amelia was very helpful. This is not the first apartment I have seen, the guides always treated me with contempt because of my poor knowledge of the language. Amelia explained everything slowly and understandably. she knew everythink about properyty. I recommend Amelia and Chancellors Great service.

November 6, 2021
Rated 1 out of 5 stars

Worst of the worst, avoid at any cost!!!

This is the worst experience I am having with an estate agent, Wokingham branch lettings and Bracknell Branch( which they meant deal with all paperwork). So our offer was accepted two weeks before the moving in date, we had memorandum of lettings as well. They asked for references as usual, the referencing company ask you so many details, even tho they had all the documents they needed they will still asking for refence letters, phone calls etc. And this estate agent, at first they didn't upgrade my partner`s account on refencing company till Thursday even though we meant to move in next Monday, from Thursday till Monday, we could not reach anyone to help to move in any branch Wokingham or main Bracknell office, we made all the plans, arranged cleaners for current property we going to leave, arranged all the utility bills, council tax etc, house removal company, of course we made the notice to leave current property weeks ago, booked my holidays to arrange moving in. Now today is moving in date, and still don't have any update from none of the agencies from Thursday at all. On moving date we don't have any contract or contact details for landlord. So if you want to use this agency, please avoid at any cost

November 6, 2021
Chancellors - Wokingham logo

Reply from Chancellors - Wokingham

Hi Mustafa, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

Second viewing

Profesional polite and knowledgeable
Didn’t even mention that I was 15mins + late. Portia was excellent

November 4, 2021
Rated 5 out of 5 stars

Amelia of Chancellors Wokingham is a great agent

Amelia of Chancellors Wokingham is an efficient and dedicated real estate agent. She is very helpful and provided suitable apartments for us to choose right after I visited the real estate. She is attentive to our needs and helped us to arrange the visits very quick. She liaised with the landlord and agreed the rental arrangement less than 24 hours. Thank you very much.

October 21, 2021

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