Chandler Computers Reviews 

366
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I brought my computer for Carl to look at a sit had completely frozen, within five minutes he had not only fixed the problem but helped me download whatsapp and give me a couple of extra advice on ho... See more

Rated 5 out of 5 stars

The team at Chandler Computers were absolutely exceptional from start to finish. I took my Gaming PC in with a number of issues which they were able to resolve. They were communicative throughout the... See more

Rated 5 out of 5 stars

Absolutely outstanding. Constantly delivers superb service. Make this award winning company your first port of call for all computer related problems. My apologies to Carl,when I called into toda... See more

Rated 5 out of 5 stars

Computer wouldn't start; completely dead. Chandler Computers treated me as a walk in client, clearly explained costs, process and timing. I was on a project deadline so timing was particularly impor... See more

Company details

  1. Computer Repair Service
  2. Computer and Accessories Store
  3. Computer Hardware Manufacturer
  4. Computer Software Store
  5. Computer Store
  6. Data Recovery Service

Written by the company

We are an always passionate IT company. Our computer shop is located in Wylde Green, Sutton Coldfield, Birmingham.


Contact info

5.0

Excellent

TrustScore 5 out of 5

366 reviews

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5.0

All reviews

(366)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Needed a yearly health check for…

Needed a yearly health check for computer. Contacted store at about 11:30 am and had secured a 14:15 appointment slot for same day.
Health check all completed by 16:15 and computer back in my possession by 16:45.
Full Covid care measures in place and I felt 100% safe throughout the visits to the store.
Very impressed with speed and quality of service and with assistance given by knowledgeable and friendly staf.

November 10, 2020
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. We thank you for taking the time to write such a lovely review. We really appreciate it.

Rated 5 out of 5 stars

Great Service

Great Service & Carl as always very professional in every way...

November 6, 2020
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. We hope to see you again soon.

Rated 5 out of 5 stars

Would recommend

Very friendly and knowledgable staff. Went above and beyond to repair my PC. Phoned me a couple of days later to see if my PC was doing okay. Wouldnt change a single part of their service.

October 30, 2020
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. We thank you for taking the time to write such a lovely review. We really appreciate it.

Rated 5 out of 5 stars

The service offered was first class and…

The service offered was first class and l would recommend any body with computer/IPad problems to come here.

October 28, 2020
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. We thank you for taking the time to write such a lovely review. We really appreciate it.

Rated 5 out of 5 stars

Need a team to help with all your PC issues?

The team at Chandlers have supported my business for the last 3 years, they are a knowledgable and helpful and provide great support.

October 21, 2020
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Reply from Chandler Computers


Thank you for choosing Chandler Computers. We pride ourselves on providing good customer service and it's great to hear that we are doing a decent job.

Rated 5 out of 5 stars

Chandler Computers diagnosed the…

Chandler Computers diagnosed the problem on our PC and fixed it quickly and efficiently. They gave me good advice on how to re-download the programmes that I need.

I will definitely be using them again when I need help in the future.

October 19, 2020
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. We thank you for taking the time to write such a lovely review. We really appreciate it.

Rated 5 out of 5 stars

First time use

The team in the Birmingham Rd Centre, I found to be knowledgeable, pleasant and understanding. The work that they did for me was professionally carried out to a high standard and in a timely manner

October 15, 2020
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. We hope our service was up to standard.

Rated 5 out of 5 stars

Fantastic reliable service!

Fantastic reliable service! Excellent customer service! Carl and his team will look after you and will not end a job until you are completely satisfied with their work.

October 14, 2020
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. We hope to see you again soon.

Rated 5 out of 5 stars

Would highly recommend

Very professional and friendly, always explained everything in detail and always made me feel involved in the whole process and made me feel comfortable to ask any questions or queries i may have had.

October 13, 2020
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. Thank you for supporting local businesses.

Rated 5 out of 5 stars

I explained the problem with my laptop…

I explained the problem with my laptop in receiving emails and connection to the internet. They listened to what I had to say. They dealt with the problem, keeping me advised. I also had a new hard drive fitted. Prompt service.

October 6, 2020
Unprompted review
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. We hope to see you again soon.

Rated 5 out of 5 stars

Really knowledgable!

October 5, 2020
Unprompted review
Chandler Computers logo

Reply from Chandler Computers

Thank you for choosing Chandler Computers. Thank you for supporting local businesses.

Rated 5 out of 5 stars

Very friendly

Very friendly, explained everything . Very good service. Would recommend.

September 29, 2020
Unprompted review
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. Thank you for supporting local businesses.

Rated 5 out of 5 stars

I always take my Mac book Pro here when…

I always take my Mac book Pro here when ever I have a problem. The customer service is great and affordable. Highly recommended

September 16, 2020
Unprompted review
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. We hope our service was up to standard.

Rated 4 out of 5 stars

Good prompt service

We have signed up to the Gold Star package. Our PC, laptop and iMac were taken into the shop, serviced and turned round very quickly. All machines were set up with ESET anti-virus software and an automatic "Cloud" backup. When we picked up the machines the team took their time to explain what they had done and the changes made.

We have subsequently used the "remote access" help facility and telephone support service. This has worked well.

Unfortunately the upgrade to the iMAC operating system meant that I couldn't use one of my existing applications so this had to be reversed. This was a problem with the age of my iMAC and the "old" version of the programme I was running rather than the upgrade from Chandlers.

September 12, 2020
Unprompted review
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. We thank you for taking the time to write such a lovely review. We really appreciate it.

Rated 5 out of 5 stars

Restoration of an old PC & iMac 27 update

Fantastic job at retrieving my photographs from my hard drive that failed, adding new SSD storage, upgrading the drivers and a new installation of windows 10. All internals cleaned.
2 year update, computer has worked very well with no problems. I have used them to update a 27inch iMac - i7, same again all working as it should be for its age. Would recommend Chandler Computers for any computer problems.

September 2, 2020
Unprompted review
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Reply from Chandler Computers

Thank you for choosing Chandler Computers. We hope to see you again soon.

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