We've recently returned from a holiday to Guernsey organised by Channel Escapes. Everything went smoothly the trips they organised to Herm and Sark went without a hitch. The tickets for the ferries,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We've recently returned from a holiday to Guernsey organised by Channel Escapes. Everything went smoothly the trips they organised to Herm and Sark went without a hitch. The tickets for the ferries,... See more
Company replied
Easy online booking with just one telephone call to clarify flight times. 5 day trip was very well organised, everything went to plan. Hotel was very good quality with excellent service and courteou... See more
Company replied
Great destination, however when we arrived at the hotel they had no reservation for us! I don’t know if it’s Channel Escapes or the hotel who were at fault but someone failed to be thorough.... See more
Company replied
Everything was well organised and ran smoothly (taxi transfers, boat tickets, hotels)The staff were also very friendly and helpful answering questions and making suggestions.
Company replied
We’ve selected the best offers throughout the Islands and combined this with everything you need to make your Channel Islands break exceptional. Choose from our selection of handpicked hotels, each to be customised with your preferred departure airport, ideal dates and duration of holiday, and packaged with added-value extras for the complete holiday experience
4 Somerset Place, G3 7JT, Glasgow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just returned from an amazing week in Guernsey all organised by Channel Escapes. Everything went very smoothly including all transfers to and from the hotel and all trips including coastal trip, Herm and Sark. I mostly dealt with Susan who was so helpful. I’m already looking to book my next trip with them.

Reply from Channel Escapes
Travel escapes were so helpful when booking and answered all my queries promptly. We had a lovely week in Jersey in May and Guernsey in September. The transfers to Guernsey and back went smoothly.
The hotel was lovely and we enjoyed a free trip to Herm. Thank you to all the team.

Reply from Channel Escapes
Just back from a lovely 4 night trip to Guernsey. The trip included complimentary evening meal with a glass of prosecco and a trip to a close island. ...Herm.
The organisation of the pickups for the trips and transfers was amazing.
The hotel le Pommier was also very nice and is being upgraded as we speak but the rooms and service were spotless. Showers a little small. Staff couldn't do enough. All very friendly...as is the whole island.
One small snag...on the way out we couldn't check in for the flight online and when we got to checkin were told we couldn't sit together.
I emailed Channel Escapes and they obviously checked us in for the return flight as we were pre booked. Vert impressive service recovery.

Reply from Channel Escapes
Lovely lady in the office dealt with my booking very efficiently and sorted out everything for our trip. We are very grateful for her very professional approach.

Reply from Channel Escapes
Easy to book, easy to contact by email for questions and excellent customer service

Reply from Channel Escapes
I wanted to book a holiday for 2025 after visiting Guernsey earlier this year however no dates were available. I contacted customer services who were extremely helpful. I dealt with Susan who was always quick to reply to any questions I had. With her help I have now booked my return trip for next year. This is the best customer service department I have dealt with.

Reply from Channel Escapes
Very clear information provided and excellent customer service when the airline changed the flight times. This is the third time we have used Channel Island Escapes as so far everything has run smoothly; the hotels have all been exquisite.

Reply from Channel Escapes
Just come back from a wonderful trip to Guernsey booked with Channelescapes. I cant speak highly enough about it from the transfers at the airport to the fabulous Hotel Jerbourg, the beautiful room with a wonderful view and the amazing food including everything you need for breakfast. The staff couldnt do enough for you and the food in the restaurant was amazing. Would definitely recommend booking with Channelescapes - to the first class organisation to the wonderful hotel. Thank you

Reply from Channel Escapes

Reply from Channel Escapes
Responses to email enquiry’s same day. Detailed itemised 8 day trip followed immediately very impressed with the speed and no fuss approach.

Reply from Channel Escapes
Channel Escapes helped us find a last minute family break within our quite specific requirements. Tony was knowledgeable and helpful, plans all ran smoothly, and we have just returned from a lovely few days in Guernsey. Thanks to all involved.

Reply from Channel Escapes
Susan from Channel Escapes has been so patient with me answering the many emails I have sent with questions with a professional, caring courtesy. Booking a holiday is a big thing if your an older, solo traveller and the care . I'm thankful I chose Channel Escapes to book my holiday with.

Reply from Channel Escapes
Our second trip to Jersey with Channel escapes and everything was smooth sailing. Good flights ,Good transfers and a Great hotel .

Reply from Channel Escapes
Excellent service with staff really taking the time to understand the requirements needed for our group, in particular recommending accommodation suitable for elderly relative and organising suitable assistance and transport.
Faultless easy process from initial enquiry through to returning home made for a relaxing time away. Channel Escapes took care of every little detail. Accommodation was exactly as described with Channel Escapes team clearly having first hand knowledge of the accommodation and areas. Thoroughly recommend Tony and the Team and will definitely book through them again. Thank you!

Reply from Channel Escapes
I was very impressed at how quickly my phone message was answered, how efficiently and friendly my various queries were dealt with and how easy my booking turned out to be.

Reply from Channel Escapes
I was in contact with Susan booking agent through email. I sought out her expertise to customize my booking. The interaction was seamless. She answered all of my questions. I would recommend the company's service.

Reply from Channel Escapes
I looked at number of sites doing jersey breaks, then stumbled on this. Really good package and great help in deciding where to go. Nothing like some local knowledge to match your needs to the right location. Highly recommend!

Reply from Channel Escapes
Quick and relevant responses to all my queries. And very friendly and helpful over the 'phone.

Reply from Channel Escapes
Good all round service. Very helpful and knowledgable
Thank you

Reply from Channel Escapes
Nothing was too much trouble, we contacted Channel Escapes by email about a 5 night break to Guernsey. 1 email and a short, easy phone call later, we had booked flights, a hotel and transfers. The hotel chain was recommended by Channel Escapes, but on arrival we had been upgraded to a sister hotel. A brilliant stay, will definitely use Channel Escapes again and return to Guernsey.

Reply from Channel Escapes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.