ChargedEV Reviews 11,720

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 4,102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, often highlighting their ability to explain processes clearly and perform neat installations. The service is frequently described as excellent, with many appreciating the smooth user experience and the quality of the product. People also commend the customer service for being responsive and providing a positive overall experience. However, some customers also noted issues with the company's organization and communication, particularly regarding scheduling and installation delays. A few reviewers expressed frustration with long wait times for installations, difficulties in getting updates, and instances where scheduled appointments were missed or engineers arrived without the necessary equipment.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and helpfulness. Many... See more

Service

Reviewers mention positive feedback about service. Many customers praise the professionalism, punctuality,... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently praise the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising helpful and responsive agents... See more

Product

Clients share positive opinions on product. Many customers express satisfaction with their new EV chargers,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to book. Kept informed through the booking to confirm install date. Electrician onsite all morning. New consumer unit and discretely routed cable - little of the cable visible on outside front of... See more

Rated 5 out of 5 stars

Aron was an awesome installer, he arrived early, spotted that there was an issue with the untethered unit that I wanted and switched it for a tethered version at no extra cost. Excellent explanation... See more

Rated 5 out of 5 stars

Great service provided by Josh who installed my charger, he did a really great job all around, super happy with the result, you can’t even tell there’s an EV charging cable running through the living... See more

Rated 5 out of 5 stars

James S kindly contacted me the day before installation and told me what time he would arrive. This allowed me to plan my day. He promptly arrived and we discussed the options to connect the EV charge... See more


Company details

  1. Electric Vehicle Charging Station
  2. Energy Equipment and Solutions
  3. Solar Energy Contractor

About ChargedEV

Written by the company

ChargedEV, the UK's leading electric vehicle charging specialst making Home EV charging, Workplace EV charging and Solar and Renewables easy!

Ordered an electric car? We’ve got your back. With over a decade in the game, ChargedEV is the name you can trust for top-quality home EV charger installations.

No nonsense— we aim to provide a charger that fits well with your lifestyle.

We’ve scoured through the market to bring you the best of the best in EV charging points. Whether you’re after tomorrow’s tech, sleek design, or bulletproof reliability, we’ve got an option that ticks your box.

That’s why drivers across the UK reckon we’re the go-to choice.

Ready to power up your drive? Book your home EV charger installation with ChargedEV today.

GET A HOME EV CHARGER QUOTE EXPLORE SOLAR & RENEWABLES CHARGE YOUR CAR AT WORK

Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Russ Bowden was outstanding

Russ Bowden was outstanding. Took time to throughly explain every step of the procedure and ensured I was ok with everything before leave site

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

EV Charger Replacement

I had my new HyperVolt EV charger installed by Andy yesterday. This was to replace an existing/faulted Ohme unit. Andy kept me informed of expected arrival time in advance. He also ran through the planned works on arrival and discussed options for location and re-use of some existing cabling. All was well explained and was work was completed to a good standard.

April 29, 2026
Unprompted review
Rated 2 out of 5 stars

More due diligence required

Appointment cancelled twice last minute. Second time the arrival time. New dates where too far out considering it was Charged EV's issue.
During the video call the space required to fit the equipment in the house was not considered so we had to fit on a wall which is unsightly and the unit is black not white so very noticeable. No consideration during the video quote for Wifi connectivity as charging point was some way from the house.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great Job

The engineer suggested a better solution for the location of the charger, and completed a very professional installation.

April 28, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look