ChargedEV Reviews 11,720

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, often highlighting their ability to explain processes clearly and perform neat installations. The service is frequently described as excellent, with many appreciating the smooth user experience and the quality of the product. People also commend the customer service for being responsive and providing a positive overall experience. However, some customers also noted issues with the company's organization and communication, particularly regarding scheduling and installation delays. A few reviewers expressed frustration with long wait times for installations, difficulties in getting updates, and instances where scheduled appointments were missed or engineers arrived without the necessary equipment.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and helpfulness. Many... See more

Service

Reviewers mention positive feedback about service. Many customers praise the professionalism, punctuality,... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently praise the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising helpful and responsive agents... See more

Product

Clients share positive opinions on product. Many customers express satisfaction with their new EV chargers,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to book. Kept informed through the booking to confirm install date. Electrician onsite all morning. New consumer unit and discretely routed cable - little of the cable visible on outside front of... See more

Rated 5 out of 5 stars

Aron was an awesome installer, he arrived early, spotted that there was an issue with the untethered unit that I wanted and switched it for a tethered version at no extra cost. Excellent explanation... See more

Rated 5 out of 5 stars

Great service provided by Josh who installed my charger, he did a really great job all around, super happy with the result, you can’t even tell there’s an EV charging cable running through the living... See more

Rated 5 out of 5 stars

James S kindly contacted me the day before installation and told me what time he would arrive. This allowed me to plan my day. He promptly arrived and we discussed the options to connect the EV charge... See more


Company details

  1. Electric Vehicle Charging Station
  2. Energy Equipment and Solutions
  3. Solar Energy Contractor

About ChargedEV

Written by the company

ChargedEV, the UK's leading electric vehicle charging specialst making Home EV charging, Workplace EV charging and Solar and Renewables easy!

Ordered an electric car? We’ve got your back. With over a decade in the game, ChargedEV is the name you can trust for top-quality home EV charger installations.

No nonsense— we aim to provide a charger that fits well with your lifestyle.

We’ve scoured through the market to bring you the best of the best in EV charging points. Whether you’re after tomorrow’s tech, sleek design, or bulletproof reliability, we’ve got an option that ticks your box.

That’s why drivers across the UK reckon we’re the go-to choice.

Ready to power up your drive? Book your home EV charger installation with ChargedEV today.

GET A HOME EV CHARGER QUOTE EXPLORE SOLAR & RENEWABLES CHARGE YOUR CAR AT WORK

Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

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Replied to 42% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Canceled installation costing me money.

Paid £1000 to Scottish Power for a residential EV charger. Pre-installation correspondence ran smoothly. Installation date of 15th April was confirmed on 11th March. We bought a plugin hybrid and took delivery a week before the install. As with other reviewers, received a text a few days beforehand cancelling the installation as the engineer left without giving notice. The next available date offered in 26th May - 6 weeks later. So I am now paying more for petrol in an energy crisis or having to find an on street charger and waiting at least 2 hours for a full charge at a higher rate. Complaints response is slow and designed to avoid taking responsibility. Offered a measly £30 good will gesture as if they were doing me a favour. Seems these tactics are quite common for this company. Avoid if you can - I can't as it is a subcontractor of Scottish Power who I have the contract with

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

EV Charge Point Install

EV charge point installed at my home on behalf of Scottish Power. Installer provided a professional service keeping me informed throughout the installation. He was very courteous and friendly a credit to his company.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

A great service by Charged EV

A great service by Charged EV. I had electrical complications and they helped me through the whole process. I mainly dealt with Omar in the office but had a couple of conversations with a lovely lady too.
For the installation I was assigned Mark to do the install, he messaged the day before to give me a guide time. On the day he was running a bit late and again kept me informed. Once here he bashed right on with the install, was respectful of my property and a very pleasant guy. Once he left my husband realised we had an issue with the power to the summerhouse. He popped back and fixed it with no issues. It wasn’t anything he had done it was just the fuse had stuck. I cannot recommend Charged EV enough, my daughter also used them, she had a complex install due to her meter position but they again made it hassle free!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and east

Connor S arrived this morning to install my EV charger. He is a very friendly and pleasant man, took the time to explain everything and was flexible with what we wanted. How process did not take long and he did not leave till my phone , can and charger were all aligned and working

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The installer Adrian arrived promptly and completed the install swifty. He was knowledgeable and courteous. Excellent service.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Rock was amazing

Rock was amazing. So polite and his work is incredible. So neat and tidy and cleaned up after he was done. Explained everything he had done and how it worked. Could not recommend him enough.

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

Matthew the installer was excellent

Matthew the installer was excellent, really nice guy, very efficient and communicated everything clearly.

The administration side was not perfect, lots of important information initially provided was missed off the notes so I had to be called repeatedly to provide the same details again.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

great

great, Chris Miles installed. text when on way and installed exactly as I had hoped in terms of placement and the cables. Tidy neat and discussed the ohme app.
thank you

April 10, 2026
Unprompted review

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