ChargedEV Reviews 11,721

Poor Customer service: I called them and was left hearing a message about what a wonderful company they are for 5 minutes, the message being repeated non-stop. It's very difficult to concentrate on other work with this voice in the background. Music would be easier if they don't employ enough people to answer calls. Then I was asked (by the automated answering service) if I wanted someone to call me back within the next 24 hours. That was at least better than listening to the same message for another 5 or more minutes. It would have been good to have this option 3 minutes earlier.

Excellent service and install. Alex let us know when he was arriving, was an absolute joy and the install was completely quickly and professionally.

Great easy installation! Engineer Will came exactly at the time he said he would, easy stress free installation.
He set the app up before he left and made sure I had everything I needed & explained how everything worked

Thank you!

ChargedEV recently installed a new Hypervolt Home Pro 3. After the initial install we were facing some issues with the wireless connectivity to the charger. So decided to hard wire the charger into our home network. We booked a follow-up with ChargedEV for an installer to come out and connect the Ethernet cable to the charger. Rock, the installer came out on the afternoon of the day that we booked and after a bit of discussion connected the cable, all within an hour of arriving. Neat and tidy. Thanks ChargedEV and Rock!

Andrian kept me informed of his arrival time and was friendly and polite when onsite. He fixed our charger issue and showed the app setup. Very happy with the service received.

Had a great installation with Conor S - Fast and friendly service. ChargedEV customer support over the phone was very good - excellent communication, easy process to inspect the property over the phone to setup for the install.

My engineer named Rock arrived at exactly the time we were told and was very personable. He did a great job installing the EV charger. All work was shown to me before he left and was left looking very neat,tidy and smart.

Andrian delivered excellent service—quick, efficient, and clear every step of the way. He made sure to explain everything throughout the process, which I really appreciated. Highly recommended!

James S arrived promptly and did a great instal. Went through the product really well and help get it all set up! Left the place clean and tidy too

I had a lovely gent called Connor, who firstly reminded me with a courtesy call and text which is amazing as menopausal.

He was extremely helpful, did the job quickly and efficiently and even said to call him if i have any problems. Amazing company and very efficient. Would highly recommend. And if you get lovely Connor, its an added bonus .

David was punctual, friendly and knowledgeable - what more could you want?!

David was lovely. He was respectful around our pets, did a grand job, very neat and tidy. I am thrilled with the instalation.

Brilliant service - friendly, polite and explained every step clearly.

Installer friendly, efficient and very proffesional at what he done.
Highly recommended and a very good service provided.

After the initial problems dealing with Charged EVs customers service, Connor came today to install the charger and completely turned my experience around. Very polite, considerate, helpful at explaining everything and kept the install extremely tidy. Please with the install and happy with Connors work and effort. He also kept me informed the day before of arrival times as well as on the day. Top guy, appreciate the friendly and easy experience.

Fantastic service. Younes was really polite and friendly, he installed the charger while I worked from home and kept me updated about when the power was to be turned off (was only off for about 10 mins). All completed to a very high standard, thank you.

James S came today to fit my EV charger. He was very polite and professional. The standard of his work was excellent. I would happily have him back in the future

Ashley informed us her arrival time and was on exact time. Also did a neat and excellent installation at my home. Thank You

Connor was great! He inspected the house and suggested a much simpler and cheaper set up. Thank you!

An excellent service - prior, during and post installation. The installer, Matthew Smith, was brilliant. He was punctual and completed the installation quickly and professionally in under 2 hours. He then patiently explained how to navigate both the charger and the online App, ensuring I could use everything before leaving. I would highly recommend his work as well as the company itself.