The more time goes on, the more I appreciate the 'old' shops and services that still do things in the old way: good customer care, helpful, clear communications, nice in store staff, easy returns and... See more
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Company details
Information provided by various external sources
Charles Clinkard provides high quality footwear for men, women and children. Free UK delivery available.
Contact info
Cannon Park Way, TS1 5JU, United Kingdom
- www.charlesclinkard.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Slippers arrived quickly and were…
Slippers arrived quickly and were exactly what I wanted.
Shoes delivered when promised and…
Shoes delivered when promised and fitted looked as in the photo.
Lovely Merrell walking shoes
Didn’t have my size in the shop so ordered online. Took longer to arrive than expected, but wasn’t in a hurry for them. Bought to replace another pair of Merrell walking shoes. Lovely colour, looking forward to wearing them.
Efficient and Excellent Service
The shoes were ordered from their website in the evening and were dispatched the next day. I bought two pairs in order to choose the most comfortable and returned the unwanted pair the same day. They acknowledged receipt and refunded my money within three days. Excellent service! 😊
Clinkard's do it again!…
The delivery was on time and the shoes are perfect. All in all, a very good experience.
Great service delivery within timescale…
Great service delivery within timescale and shows exactly as described and as pictured thank you!
Foot problems
I have foot problems resulting in different size feet, thus making choosing footwear interesting. The person I dealt with in the Darlington shop was most helpful in meeting my requirements. The recommended shoes were similar to those previously bought that Clinkards, again on recommendation. The fit of the new ones was good. Excellent service.
Have lost a customer
Paid express delivery to ensure shoes delivered on time for holiday . No shoes received. DPD have failed to deliver after 7 days !!!!
Refund required. Despite 3 emails to Clinkards no reply received.
Easy ordering and super quick delivery
Easy ordering and super quick delivery
Excellent
Arrived in excellent time. Lovely ankle boots. Very comfy. Beautifully wrapped for transportation.
Reasonable price and dispatched promptly
I bought these boots in black having owned a similar pair in brown since last Christmas. The price was reasonable and they were dispatched promptly by Royal Mail and they arrived within a few days.
Bargain in the sale of my favourite…
Bargain in the sale of my favourite shoe brand Reiker.
Easy to order and collect from the shop perfect fit.
Excellent customer service
Great boots, fantastic sale price. Excellent company, communication and fast delivery. I will certainly be buying from Charles Clinkard again and will recommend them to friends and family. Thank -you
Excellent Service
I have taken too long to post about our excellent experience here although we have recommended many times since our visit to the Coppergate, York store.
Besides the wide selection and the quality of the footwear this is the only place where my spouse has found shoes that she liked, wanted and fit her perfectly. This was very largely down to a lovely lady called Christina who was so helpful, personable and professional. She spent all the time needed to advise and help. Thank you so much.
Recommended - dependable and easy returns
I've purchased from Charles Clinkard/Gabor several times over past year and always had an excellent experience. I wish all on-line retailers were as reliable and efficient. Shoes arrive within 2 to 4 days, returns really easy and refunds made promptly. I also love Gabor wide-fit shoes which are an excellent fit for my feet.
Good service
I online ordered a pair of boots that were unavailable in my local branch. The reason I sourced them online was that I could return them to my local store if they did not fit
Great service
Easy to order, quick delivery. Great boots at an excellent price in the sale.
Odd sizes
Odd sizes. Sized down as advised and still too big. Measured their 5.5 against a size 6 and the smaller size 5.5’s were bigger. Customer service very unhelpful and refused to refund postage return despite their sizing being shocking and all off. The sizing issue is bad enough but the v v poor Customer service would make sure I’d never order from this retailer again. Score reflects poor sizing and awful customer service
Ordered on 6th February- had an email…
Ordered on 6th February- had an email to say been dispatched but no email to say ready to collect from store!Staff not very helpful in store.
Ordered Panama jack boots on line as…
Ordered Panama jack boots on line as they are a replacement for the same boots I bought from Charles Clinkard, about 9yrs ago, which I literally have worn out (soles). I was able to order same size and colour. Kept informed and arrived on time and they are just perfect. Great quality boots too
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