The more time goes on, the more I appreciate the 'old' shops and services that still do things in the old way: good customer care, helpful, clear communications, nice in store staff, easy returns and... See more
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Review summary
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Company details
Information provided by various external sources
Charles Clinkard provides high quality footwear for men, women and children. Free UK delivery available.
Contact info
Cannon Park Way, TS1 5JU, United Kingdom
- www.charlesclinkard.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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A Satisfied Customer
The website was user-friendly, so my purchase was easily made. The price was competitive, communication was good, and delivery was prompt. I was very satisfied with the service from Charles Clinkard, and would certainly use this company again.
Very helpful and knowledgeable
Very helpful. Bought 2 pairs. One of which was by order. Very comfortable. So much so that I went back with a friend. Had 3 more pairs. So much more comfortable than other high street brands.
Excellent Customer Service
Recently ordering a last pair of shoes online, they wrote to tell me they couldn't fulfil the order as they were out of stock. But they had placed a special order to source them from Germany for me if I still wanted them. Agreeing, in the meantime they they contacted me to say a pair had come back in stock and they were being sent out earlier. Such a breath of fresh air these days to get such good communication and great customer service going the extra mile. Most companies would just have sent an email saying my item was out of stock and that would have been the end of it.
Good website with quality shoes and…
Good website with quality shoes and sandals and quick delivery. Returns are process promptly.
Very happy with the full service…
Very happy with the full service provided.
I struggle to get shoes as have very narrow feet so appreciated the reviews left by other customers.
Great quality
I first saw the sandals I purchased from you elsewhere, but not the size, I bought them from you on online and other than a day late, my experience with your company was great. I love my sandals and exceptional quality.
I have never heard of this company and…
I have never heard of this company and came across it when I was looking for doctor marten sandals for my granddaughter, i couldn’t believe it when I found a pair for £30 and also fast delivery I will definitely be buying from them again
Great product
Great product, great price, prompt delivery, Thank you, I will be back,
Good all round
Arrived well ahead of designated time. Excellent shoes, perfect fit and exactly as described.
Great service
Ordered 2 pair of sandals same style different colours. Delivery was fast. Unfortunately I had to return 1 pair as I didn’t like the colour so returned them to my nearest shop in Cribbs Causeway. Lovely lady who served me refunded with no problem. In this day and age it is such a pleasure to receive such good service, of which I always receive when I shop in Charles Clinkard.
Great & easy site to use.
Great & easy site to use.
Prices pretty good to, the only reason I'm giving four stars is because the buckle on the item was br9ken.
Excellent service
Excellent service, but sadly had to return shoes as they were too small. Although I ordered a size 9, I sometimes find that if they are a 9/42, they are small, but a 9/43 usually fits. However the return process is straightforward, although you have to pay your own postage.
Great quality and selection
Staff very helpful and patient.
Extremely informative on shoes and products.
Great quality shoes.
Reiker sandals
I found your website very easy to use.
Ordered my Reiker sandals, they were despatched within days and delivery was on time.
The sandals are very comfortable and very satisfied with everything.
Well done 👍
Slippers
Ordered slippers but unfortunately wrong colour was delivered. Had this design several times before so I decided to keep them. Clinkards were very helpful with a free returns label if I decided to send them back.
I bought a new pair of shoes from the…
I bought a new pair of shoes from the shop but needed a different size which were sent directly to my address in a couple of days a perfect fit and great service from the store and delivery
Thank you Team CHARLES CLINKARD
Today is my 60th Wedding Anniversary
Today is my 60th Wedding Anniversary, and on our way to lunch I popped into Charles Clinkard in Burford.
I have been looking for comfy white shoes for weeks and today found the perfect pair. While talking to your helpful and enthusiastic assistant, Judy, she suggested I try the White Orthotritt shoes, which she wears every day. We both have the same issues with painful feet. I'm sure these will be perfect for me. I would never have considered them without her guidance and recommendation. It made my day!
I also bought the Proaktiv Waldlaufer shoes, on her recommendation. The first time I've ever bought two pairs of shoes.
Very good fast service with lovely…
Very good fast service with lovely footwear.
Placed order , order arrived
Placed order 3 days later i was wearing the shoes ordered thankyou
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