I’ve been shopping with Charles Ted since 2018. The online shop is full of up to date and on trend designs from a vast array of accessories, to furniture. The quality is amazing. But what keeps me a l... See more
Company replied
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I did have a problem with the product that I received but it was dealt with professionally and quickly, the customer service team are brilliant especially Rachel & Kate. Thank you with all the help r... See more
Ive had so many bits from Charlested ...the latest being my beautiful sideboard! Absolutely stunning..it gets so many compliments. Cannot wait to get it styled up! I will certainly be looking to get s... See more
Company replied
Recently moved in to our house and knew I had to have Charlested furniture! We’ve just had our Laura Console Table delivered and WOW it’s even more stunning in person than online! The quality is outst... See more
Company replied
4.5
Excellent
33 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Love everything
Loved the website and the huge variety they have, they made my shopping experience effortless.
Thank you to the lovely lady who helped me through my order. I’m already looking at my next order.
October 20, 2025
Unprompted review
Reply from Charlested Home
Thank you so much for your kind review! We’re delighted to hear you loved the website and found your shopping experience effortless. We’ll be sure to pass on your lovely words to the team member who helped you, it will mean a lot to her. We really appreciate your support and look forward to helping with your next order soon.
Kindest Regards
Louise
Customer Service Team
Sideboard of dreams!
Ive had so many bits from Charlested ...the latest being my beautiful sideboard! Absolutely stunning..it gets so many compliments. Cannot wait to get it styled up! I will certainly be looking to get some help from Kate...shes always extremely helpful and will be able to point out or suggest the best pieces for the space! Roll on a big Christmas decor shopping spree with Charlested!
July 10, 2025
Unprompted review
Reply from Charlested Home
Thank you so much for such a lovely review! We’re thrilled to hear how much you love your new sideboard, it sounds absolutely perfect, especially if it’s already getting so many compliments. Styling it up is always the fun part!
We’ll be sure to pass your kind words on to Kate, she’ll be delighted to hear how helpful you’ve found her. We can’t wait to help you with your Christmas décor shopping spree..!
Kindest Regards
Louise
Customer Service Team
Lovely company to deal with.
I needed help so I contacted them for some advice and they were very helpful and recommended some great items I proudly display at home now. Definitely going to purchase from them again.
October 16, 2025
Unprompted review
Reply from Charlested Home
Thank you so much for your lovely review! We’re really pleased to hear that our team could help with advice and that you’re enjoying the pieces in your home now. It means a lot to know they’re being proudly displayed. We truly appreciate your support and look forward to helping you again with your next purchase.
Kindest Regards
Louise
Customer Service Team
Stunning pieces
CharlesTed never disappoints, I am lucky enough to have a few items from them and each season they release even more stunning pieces, the autumn collection is amazing and the delivery is always super quick - I need a bigger house for more of their beautiful pieces
October 20, 2025
Unprompted review
Reply from Charlested Home
Thank you so much, Kay, for such a lovely review! We’re absolutely delighted to hear how much you enjoy your CharlesTed pieces and that each new season continues to tempt you! The autumn collection is a firm favourite of ours too. We’re also really pleased you’re happy with the quick delivery. If only we could help with the bigger house too!
Thank you again for your continued support.
Kindest Regards
Louise
Customer Service Team
Amazing console and service
Amazing console and service!
I chose a console from Charlested after a lot of research and back and forth. Customer services were so patient and helpful when I asked a lot of questions before purchasing. It was delivered in great time and exceeded expectations- it’s stunning! Thank you and would highly recommend.
October 2, 2025
Unprompted review
Reply from Charlested Home
Thank you so much for your lovely review, Lucy. We’re really pleased to hear our customer service team could help guide you through your decision and that the console exceeded your expectations, that’s exactly what we love to hear!
Thank you for your recommendation and support, and we hope you enjoy your beautiful new piece for many years to come.
Kindest Regards
Louise
Customer Service Team
Wrong order was sent
Wrong order was sent, but they quickly resolved it all. Definitely buy from them again now I have purchased my new home! Beautiful cushions ! 🥹
July 25, 2025
Unprompted review
Reply from Charlested Home
Thank you so much for your review, Maria. We’re really pleased we could quickly resolve the issue for you, and we truly appreciate your understanding. Congratulations on your new home too, how exciting! We’re so glad you love the cushions, and we look forward to helping you again as you continue to make your new space your own.
Kindest Regards
Louise
Customer Service Team
Stunning standout furniture
Recently moved in to our house and knew I had to have Charlested furniture! We’ve just had our Laura Console Table delivered and WOW it’s even more stunning in person than online! The quality is outstanding (the weight was 120kilos which screams quality) and it’s such a standout piece in our hallway. Also had a beautiful vase. Delivery was great with advanced notice and frequent updates. Highly recommend & will be ordering again.
September 20, 2024
Unprompted review
Reply from Charlested Home
Thank you so much for such a fantastic review. We’re absolutely thrilled to hear how much you love your Laura Console Table, it really is a statement piece, and you’re right, the weight certainly speaks for the quality!
It’s lovely to know it’s taken pride of place in your hallway and that the vase was a hit too.
We’re also pleased the delivery experience and updates met expectations, as we know how important that is with larger pieces. Thank you for the recommendation and congratulations on your new home , we can’t wait to help you again with your next order.
Kindest Regards
Louise
Customer Service Team
Such a fabulous online shop
I have worked with Kate on several photoshoots using products from the CharlesTed Home range and the furniture and interior accessories she uses are gorgeous and elevate a room, giving the rooms character and effortless style. I am a HUGE fan of the range of vases and the faux flowers, they make such a stunning feature and instantly add a pop to a room.
August 26, 2024
Unprompted review
Reply from Charlested Home
Thank you so much for this wonderful review. We absolutely love working with you on photoshoots, so it means a great deal to hear how much you enjoy the CharlesTed Home range. We’re delighted that the furniture and accessories help elevate the spaces and add that effortless character and style. And we couldn’t agree more about the vases and faux flowers, they’re firm favourites of ours too. Thank you again for your continued support and for showcasing our pieces so beautifully!
Amazing!!
We ordered a coffee table for our new warehouse and we couldn’t be happier with it! The price and quality are both exceptional.
Also a shoutout to customer service who helped us with our lovely order. We can’t wait to buy more for our space xx
August 29, 2024
Unprompted review
Reply from Charlested Home
Thank you so much for your lovely review! We’re thrilled to hear you’re so happy with the coffee table and that the quality and price met your expectations. It’s also great to know our customer service team could help with your order. We can’t wait to help you add more pieces to your space. Thank you again for choosing CharlesTed Home!
Kindest Regards
Louise
Customer Service Team
I have shopped via Kate at Charlsted…
I have shopped via Kate at Charlsted for over 5 years now! Half my house is their furniture and accessories from their amazing online store! Delivery is super quick and so professional. Couldn’t recommend them enough for interiors advice and styling!!
August 29, 2024
Unprompted review
Reply from Charlested Home
Thank you so much for your wonderful review Amy, and for supporting us for over five years. That truly means the world to us. We love hearing that CharlesTed pieces have found a home throughout your house and that you’ve enjoyed both the delivery experience and the styling advice along the way. Your recommendation is so appreciated, and we look forward to continuing to help with your interiors for many years to come.
Kindest Regards
Louise
Customer Service Team
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