I spent £60 on 4 figures, never arrived. Tried contacting multiple times, ignored. And I didn't get an email past the confirmation. Bought almost a year ago.
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See what reviewers are saying
Be Warned. My son ordered from this company but the item never arrived. He had sent about 20 emails but no response. This company still shows as active on the Government's website with the Director... See more
Paid a deposit on an anime figure as a pre order. Still waiting on item. Seen item available elsewhere and tried on numerous attempts to get a projected delivery date with no response. Then tried as... See more
It's been almost two weeks since I ordered, so I contacted Elizebeth. I know it's difficult, especially during these times. She was very apologetic and added a little gift. Her communication has b... See more
Company details
Information provided by various external sources
CharmingSushi is your UK store for all Japanese anime, gaming, comic and pop culture products! Pick up your first Nendoroid, expand your collection of anime merchandise, or slide in a pre-order for one of our deluxe scale figurines. We ship from the UK...
Contact info
Canterbury, United Kingdom
- www.charmingsushi.co.uk
2.0
Poor
351 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Got everything very quickly and was…
Got everything very quickly and was happy with my order!
May 9, 2021
Amazing store
Package arrived quickly, it was very carefully packed. The product itself looks awesome. I highly recommend this store if you want to buy some anime-figures
May 3, 2021
The figure was really good no problems…
The figure was really good no problems on that. All i would say for my specific order because it was a Deposit Preorder and it was my first time doing with this company specifically the only thing is how long there reply back was . But once they did they where really clear and the figure came perfectly. BUY FROM HERE. The problem was from only my order on the slow down of orders from japan so it shouldn’t effect anyone else ! Really good anime site.Have treated me really good both times i have ordered from here!!
May 2, 2021
Highly recommended shop
Highly recommended shop. Good value and genuine products. My purchases so far have been dispatched quickly, packaged well along with a kind message. A trustworthy shop to buy from if you find something you want. I will be keeping them in mind for any future purchases.
April 29, 2021
Brilliant figure
Brilliant figure, my Daughter loved it. Packaging was excellent so everything was in great condition
April 29, 2021
arrived quickly and very good quality.
April 29, 2021
Super Charming Sushi
Love this store so epic really quick and quality can’t recommend it highly enough
April 29, 2021
Excellent service.
I have ordered from Charming Sushi a few times now and I have never had a problem. The products are amazing and Elizabeth provides great customer service at all times. She is very responsive to emails and queries and always goes above and beyond to help. Thank you so much
April 26, 2021
Highly recommended
Highly recommended, they have a nice choice of official merchandise including some really high quality figures. The item I ordered arrived really quickly and in perfect condition, with a little greeting card as a nice surprise. Prices are reasonable too.
April 24, 2021
Outstanding company!
Amazing service, were extremely kind and friendly. They gave outstanding customer service and website was very easy to use and navigate. Also, the item I bought was very secure/packaged well so was in perfect condition. Definitely be returning to Charming Sushi!
April 23, 2021
Excellent service
Excellent service! Came in the post very fast. Perfect packaging. Couldn't be happy with my latest additions. Thanks guys.
April 22, 2021
Arrived really quickly and well packed
Arrived really quickly and well packed. Nice little freebie too.
April 22, 2021
Great team and product!
An extremely friendly and speedy reply when I had a question. The product was in excellent shape and very well wrapped and protected. I'm very happy!
April 21, 2021
Amazing customer service as always
Amazing customer service as always, genuine products and perfect quality every time. Always love ordering from here!
April 20, 2021
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