I spent £60 on 4 figures, never arrived. Tried contacting multiple times, ignored. And I didn't get an email past the confirmation. Bought almost a year ago.
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See what reviewers are saying
Be Warned. My son ordered from this company but the item never arrived. He had sent about 20 emails but no response. This company still shows as active on the Government's website with the Director... See more
Paid a deposit on an anime figure as a pre order. Still waiting on item. Seen item available elsewhere and tried on numerous attempts to get a projected delivery date with no response. Then tried as... See more
It's been almost two weeks since I ordered, so I contacted Elizebeth. I know it's difficult, especially during these times. She was very apologetic and added a little gift. Her communication has b... See more
Company details
Information provided by various external sources
CharmingSushi is your UK store for all Japanese anime, gaming, comic and pop culture products! Pick up your first Nendoroid, expand your collection of anime merchandise, or slide in a pre-order for one of our deluxe scale figurines. We ship from the UK...
Contact info
Canterbury, United Kingdom
- www.charmingsushi.co.uk
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Placed a pre-order back in January…still no sign
Placed a pre-order back in January these items have been sent out to other people I have e-mailed and messaged on facebook had no reply. There is no contact number available you have taken my deposit for 3 items a total of £50 can you at least reply and let me know where and when I will get my order?
Ordering was easy and service quick
Ordering was easy and service quick. First time I came upon this site and very happy with it. Ordered a Slayer figurine for a 13 - year -old's birthday present which was top of her list!
Excellent service and very fast…
Excellent service and very fast delivery
Will be returning for more figures soon
5/5 figurines
Ordered a Tanjiro figurine as a gift for my sister, I was nervous but had high hopes and was pleasantly surprised with how good quality the product was. It was very carefully packaged, and looks like a professional model. The one issue was there were tiny brushes of paint of different colours occasionally around the figurine - absolutely tiny however, and did not phase my review whatsoever. still a 5/5, will be buying from here often
Amazing
I've ordered from this site a number of times during the past 6 months, and each time they have been excellent! Figures are amazing quality and the customer service is top notch!! They take great care in packaging their figures so that they arrive in pristine condition, and I cannot wait until next payday to order again! Definitely recommend for any UK anime fan!
Easy website and quick delivery
I am very happy
When I got my package everything was in tact and I’m very happy with the product. They were also very helpful whenever I emailed them with any questions or problems I had. I definitely recommend the site others, the help and the service was great and my order arrived perfectly.
Great service
Great service. Pre-order arrived as advised and I was told when my nendoroids were nearby. Would definitely order again!
5 stars
Received my nendoroids in perfect condition with fast delivery. Elizabeth was always willing to answer any questions or concerns and was always friendly! :) would definitely recommend
Great service!
Arrived 3 days after I bought it.
Was securely packaged and arrived in perfect condition.
Great attention to detail and excellent customer sevice
I am very impressed with their service. They are very quick on responding to email (I also notice that they are extremely polite in the email which I really appreciate but also kinda surprised for Non-Asian, no offense to westerners, but you know we Asian are sometimes too polite when writing email). They also pay attention in selecting a great-conditioned box and take very good care in packing the order, something which an in-box collector like I really appreciate. Surprisingly fast delivery; I expected the international delivery (UK to Thailand) to be around 2 weeks or even longer during the pandemic, but only took like 9 days. I really really recommend ordering from CharmingSushi. You will not be disappointed. 10/10.
I absolutely adore you charming sushi
Fast and efficient
Working my way through my daughter’s birthday-list I was dismayed to find the anime figurine she wanted was out of stock almost everywhere. After some online searching I stumbled across ‘CharmingSushi’. I was a bit hesitant to order as I’d never heard of them, but I need not have been.
The website was clear, easy to use and they accept paypal, apple-pay and many other options.
The parcel arrived within 24hours, much sooner than expected!!
It has turned out to be my daughter’s favourite present😁. The detail is amazing and it looks fantastic in her room.
Thank you CharmingSushi for a great service!
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