Cheapbestfares Reviews 

1,248
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

No option to give 0 stars. This is a scam company. I booked my flight for 2 and had to cancel due to covid diagnosis. I was told I had to pay 250$(which I did) in addition to my fare to cancel this r... See more

Rated 5 out of 5 stars

Micheal Williams helped us to book a trip for our wives, trying to do everything in secrete was made easy by Micheal. Even after Micheal asked us if everything was correct including spelling on our co... See more

Company replied

Rated 5 out of 5 stars

I want to thank you for doing such an excellent job booking my flight during the holidays. You went the extra mile to get me an earlier flight due to my friend being ill. I truly appreciate that. Jack... See more

Company replied

Rated 5 out of 5 stars

Jackson Lee was very helpful with canceling a flight reservation for a business meeting that I no longer was required to attend. He was prompt and knowledgeable in this process which was handled in a... See more

Company replied

Company details

  1. Airline Ticket Agency

Information provided by various external sources

We are a leading travel company that gives you the best deals on flights, hotels, cars and packages. Your much awaited trip is just a call away!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,248)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service from Ted thank u

July 29, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

He was very helpful and patience with…

He was very helpful and patience with me, very good costumer service

July 29, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 4 out of 5 stars

Good communication

Good communication, verified that my booking was done and completed.

July 28, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Absolutely amazing experience with…

Absolutely amazing experience with Micheal Williams!!! Not only did he explain everything, he went out of his way to make the experience for me the easiest since I made a mistake on my end and he fixed it immediately! Thank you again so much!!!

July 25, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Yancy was very helpful and kind

July 22, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Excellent Customer Service

I had the pleasure of working with Michael Williams. I booked several flights for a business meeting and he not only went out of his way to assist me but he also gave me his direct line for any questions or concerns. I will definitely be calling Michael again for booking all of our flights.

July 21, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Will Smith

“Will Smith” was so helpful, you wouldn’t believe he’s the guy that slapped Chris rock! Haha seriously though he got the job done.

July 21, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

I worked with Michael Williams and he…

I worked with Michael Williams and he is a fantastic guy! He was very kind and offered the great deal (with applying coupons) that I was looking for for my travel which I purchased with an Online price without any additional charge! Definitely recommend working with him! Thank you, Michael!

July 20, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Amazing and outstanding customer services

Amazing customer services! Miki and Ted helped me find the best ticket, and answered all my questions. They are 100% legit and wonderful.
Thank you Miki and Ted!

July 20, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Easy to use

Easy to use. Great follow up. No issues at the airport.

July 18, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Toni was excellent and very helpful…

Toni was excellent and very helpful ,informative, and fast.

July 17, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 1 out of 5 stars

I went to this website to book a…

I went to this website to book a ticket to go from Dayton to Phoenix Arizona and the price of the tickets said it was $366.19 for this ticket when I booked a ticket they called me and said that it was no longer available but it’s still on their website and they wanted to charge me more I think this is a rip off and it’s false advertisement and when I called them back the guy was really rude to me

July 15, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheapbestfares

Thank you for sharing your valuable feedback with us.We sincere apologies for the inconvenience caused and would like to inform you that this is definitely not the kind of service that we intend to provide our valuable customers. So, we request you to provide us the preferable time and contact number to reach you in order to resolve the issue.

Regards
Cheapbestfares

Rated 5 out of 5 stars

Toni was very helpful

Toni was very helpful. Thank you!

July 11, 2022
Unprompted review
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Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 1 out of 5 stars

You end up paying way more

I booked a flight, two ways, with this company from JFK to Madrid for 650$ and I ended up paying double because they couldn’t confirm the flight with one of the airlines and I had to buy another flight way more expensive than the first one.

July 7, 2022
Unprompted review
Cheapbestfares logo

Reply from Cheapbestfares

Dear Customer,

Greetings from Cheapbestfares

Thank you for sharing your valuable feedback with us.We sincere apologies for the inconvenience caused and would like to inform you that this is definitely not the kind of service that we intend to provide our valuable customers. So, we request you to provide us the preferable time and contact number to reach you in order to resolve the issue.

Regards
Cheapbestfares

Rated 1 out of 5 stars

WORST EXPERIENCE EVER

WORST EXPERIENCE EVER! I booked a flight that was canceled due to COVID. I have a credit with CheapBestFares.com that I’ve been trying to use. Keep telling me they will call me back and they never do. When I call back, they say the agent never booked flight and we start again. Flights are not available and fares go up. Total SCAM!

July 7, 2022
Unprompted review
Cheapbestfares logo

Reply from Cheapbestfares

Dear Customer,

Greetings from Cheapbestfares

Thank you for sharing your valuable feedback with us.We sincere apologies for the inconvenience caused and would like to inform you that this is definitely not the kind of service that we intend to provide our valuable customers. So, we request you to provide us the preferable time and contact number to reach you in order to resolve the issue.

Regards
Cheapbestfares

Rated 5 out of 5 stars

Toni did great with my purchase

July 1, 2022
Unprompted review
Cheapbestfares logo

Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Neil was Knowledgeable, Efficient And Respectful

An Overall Excellent Airfare Purchasing Experience! Specifically, Neil, Provided what I consider to be Outstanding Customer Service! It was a Knowledgeable, Efficient And Respectful interaction throughout the Entire Purchasing Process!

June 29, 2022
Unprompted review
Cheapbestfares logo

Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Toni good guys good service

June 29, 2022
Unprompted review
Cheapbestfares logo

Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Great prices and thorough follow-upon…

Great prices and thorough follow-upon my booking! Thank you!

June 28, 2022
Unprompted review
Cheapbestfares logo

Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

Rated 5 out of 5 stars

Toni did a great job a for me

Toni did a great job a for me. Genies me with changes that needed to be made. Very pleasant.

June 27, 2022
Unprompted review
Cheapbestfares logo

Reply from Cheapbestfares

Dear Customer,

Greetings from Cheap Best Fares

Thank you for sharing your valuable feedback with us. We are grateful for the pleasure of serving you and meeting your travel needs.

Please feel free to contact us in future for any assistance.

Regards,
Cheap Best Fares

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