Cheapmowers Reviews 

327
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My Kress robotic lawn mower wouldn't work, no matter what I tried. I had no lights on the charging station, so it was not a boundary wire issue. I gave everything a good clean, and found ants had made... See more

Rated 5 out of 5 stars

I brought a cobra hedge cutter from them, went wrong with just a few days left of warranty, Angela there was amazing and sorted out the replacement which I am very grateful for... amazing service. Tha... See more

Rated 5 out of 5 stars

Whilst we bought our Kress Mission robot lawnmower 18 months ago and have posted before, I just wanted to add that it has been an absolute game changer for us. We were uncertain whether a robot would... See more

Rated 5 out of 5 stars

Purchased the Kress Nano mission off cheap mowers.com a year and a bit ago, it’s been absolutely fabulous, up to the point it went wrong, James at Cheapmowers.com understood this first world problem o... See more

Company details

  1. Garden

Information provided by various external sources

Garden Machinery Lawnmower and Mowers Discount Prices ! Buy Online, Save on strimmers, shredders, hedge cutters chainsaws, cultivators, tractors from Honda, ATCO, Qualcast, Hayter, Mountfield, Asuka , Ibea, Castel, Lawnking, Flymo, Suffolk Punch, Ryobi, Mantis, Westwood, Brill, Hitachi, Alpina, Handy, Makita


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

327 reviews

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4.7

All reviews

(327)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

First mower out of stock but was offered a better one at a reduced price

I ordered a mower that turned out to be out of stock so James contacted my quickly to offer me another product at a discount. I decided to accept the new machine, placed the order on the telephone, and it arrived the next day. It was unfortunate that that my first choice was unavailable but the excellent service and the substitution of a better machine more than made up for one extra day’s wait. We’ll done Cheapmowers

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

The best customer service in the UK

I bought the cheapest mower from these guys; a Flymo 300 for around £70. When I opened the sealed box, the bolts were missing. They offered to send the mower back and dispatch a new one at their cost (which would have meant they would have lost money!!!!!) We agreed they would ask Flymo to send the missing bolts which arrived the other day.
These guys are a) extremely honest and b) care about their customers.
I was extremely appreciative to Ang and she never once asked me to put positive feedback. These guys are the real deal and I both thank and highly recommend them to anyone.

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

First time we have ordered from Cheapmowers.
Excellent on line ordering service. Excellent customer service and very quick and responsive to our query regarding delivery.
Delivery next day service was just what we needed.
Thank you. Would definitely recommend to others.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

chainsaw satisfaction

A month ago my EGO chainsaw, bought from Cheapmowers in January 2020, after years of good hard work gave up the ghost. Cheapmowers immediately offered to replace it under guarantee with the latest, improved model, and have done so without quest or reluctance. Both in 2020 and this year they have given excellent friendly service (and they sell superb machinery). Their prices are also very competitive: they fully deserve their customers' support

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

What a fab company.

What a fab company.
Ordered my webb lawnmower and next day it was delivered great service and vey pleased with mower,
will use the company again and would highly recommend.

April 2, 2022
Unprompted review
Rated 5 out of 5 stars

Fan Dabby Dozy

First Time I have used this company and it was a high value order so was a bit nervous. But the only thing cheap about this company is the price everything else is of the highest standard from keeping you informed about deliveries. The customer service was excellent as I had to contact them about a missing item from my order which James informed me was on back order but they didn’t want to hold back the rest of the order. James had time for me and gave me some technical advise on the product I had bought he didn’t need to do that and it was much appreciated so I can highly recommend them and they will be my go to company for future purchases.

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Webb lawn vac starting problem

I bought a Webb lawn vac (the walk behind one) a couple of months ago from Cheapmowers. After using it several times it then would not start. There was fuel in the tank and I was sure it was lack of ignition. I emailed Cheapmowers and the next morning James phoned me. He suggested the cause of the problem and his diagnosis was correct. I had to clean the connection of the outlet hose to the machine so that it would engage properly and the micro switch was operated. (The switch prevents the engine starting when the bag is removed.) It then started as normal. Problem solved. Excellent service and excellent product knowledge. I see no reason to go anywhere else for garden machinery in future. Thank you James!

January 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great company, friendly staff

Ordered a ride on mower from mowersdirect.com had a bit of an issue with the payment page but managed to get it to process OK.

Had an email saying there was a problem and to call, I called and they were out of stock but had another model which was discounted.

They advised me on the advantages of the new mower, I upgraded and they sent it very promptly.

It came fully assembled and tested with the mulching kit fitted. Great service looks like a great mower, looking forward to testing it in the spring.

December 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. Ordered on Saturday pm and arrived first things Wednesday morning and near Christmas as well. Best price also for chain saw I bought for my husband

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Keen pricing and genuine customer service

I purchased a Handy Towed Garden Roller at a good price. Package arrived and in good condition, unfortunately the large drum inside had a considerable indentation. I hate the hassle of returning goods and know the extent many companies go to prevent easy contact. However I tried an email and next morning I had an apology from James and immediate arrangement for a replacement. That arrived and was in perfect condition and I am very pleased with the quality. Because the Courier had faulted on picking up the return I had several communications with James and became very impressed with their efficiency and genuine importance to giving the best possible service. Certainly a company I would prioritise when ordering more equipment in the future especially with their competitive pricing.

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Ignore the name! Impressive service and good prices.

I was very impressed with their level of service and communication. The wrong item was delivered, although this was the dispatch companies fault, so I called Cheapmowers and they arranged for the item to be exchanged the next day. Happy customer.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. I bought a lawn king carry ( wheelbarrow with engine) online only to receive a full refund the next day. Due to not being able to post to Northern Ireland. But after 1 phone call about the problem . The fella went out of his way and got me sorted with a distributor here in northern ireland . He didn't have too. Normally people don't care . But he did. Sorry didn't get his name . Big thank you. Cheers.

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

Personaly I cannot fault the service I…

Personaly I cannot fault the service I have recieved from this company, quick delivery, problem dealt with speed and efficiency, symperthetic, understanding, helpfull, polite.
Many companies that I have dealt with could learn a lot from Cheapmowers.

September 4, 2021
Unprompted review
Rated 5 out of 5 stars

WEBB 410SP Excellent support from cheapmowers

Have received excellent technical support from James and Richard in diagnosing starting problems with a WEB 410SP. Lots of really helpful suggestions around confirming fuel delivery, spark, air filter, slack in the OPC cable etc. and when the mower stubbornly refused to start they had absolutely no quibble about replacing the mower. They arranged pickup and delivery in less than 48hrs and the replacement mower fired-up first pull. Could not be more pleased with the excellent technical support and customer service.

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great Aftersales Service

As always extremely helpful and honest advice regarding my Lawnflight Smart RC125 (e.g. mentioning that I cannot collect grass and tow at the same time instead of just selling me something else).

Good customer service is a rare commodity these days...

August 26, 2021
Unprompted review
Rated 5 out of 5 stars

Five-star experience…

Five-star experience with Cheapmower.com, from sales to dispatch great service. Particular thanks to James in the dispatch department who kept me informed at all times as to the progress of my delivery. He has been helpful, friendly and professional at all times. Fully recommended and will definitely use them again.

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

I have to say the service from cheap…

I have to say the service from cheap mowers was outstanding
I was not sure whether or not to pay just over £500 and get what was required
I phone they sorted me with ease and the mower was ordered & pay for
The Joy was it arrived next day , I attached the handles & charged the batteries and hay presto away I went
Can not recommend them enough 100%

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

This company is brilliant

This company is brilliant, got a great new mower Oleo Mac allroad plus 4 self propelled lawn mower, it is a great mower at a great price, very quick delivery, and great people to deal with, thank you very much.

July 22, 2021
Unprompted review
Rated 4 out of 5 stars

Excellent personal service.

When it transpired that the mower I ordered originally was out of stock with the suppliers, James from Cheapmowers rang me personally to offer an alternative mower. A slight upgrade in fact, for the same price. This was duly despatched and arrived, first thing the next morning.

Excellent service.

Andy

July 21, 2021
Unprompted review

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