CheapTickets.nl Reviews 

You were paid for a ticket with luggage. You sent a ticket with no luggage. Later you sent a ticket with luggage. No on line check in. No information other than the flight number & carrier. I don’t like the way you do business.

super superrrrrrrrrrrrrr super superrr

I paid €287 for my original tickets and, after all this, I only received around €82 back in taxes while being forced to buy completely new tickets because of an incomplete surname issue.

This was my first time booking through CheapTickets and unfortunately it became a very stressful and disappointing experience.

Even though this was clearly not a normal name change request, I was repeatedly sent back and forth between the airline and the agency without a proper solution. TAP Air Portugal confirmed that the booking agency had to handle the request through their helpdesk, yet in the end I was told nothing could be done because of “system limitations”.

What I find most concerning is how these practices leave customers completely unprotected. Losing almost the full value of a ticket over a situation like this feels extremely unfair and unethical.

The customer service agents were not helpful, and the policies and handling of the situation caused unnecessary stress, confusion, and extra costs.

I sincerely hope stronger consumer protection rules will be introduced in the future to prevent customers from ending up in these kinds of situations.

I was unable to add baggage or change seats. The app said to contact the airline and the airline stated it has to be done with the agency, but for whatever reason I was unable to add baggage to my ticket and it’s frustrating because there’s no one assisting to add luggage or to pick a seat, which I paid for and haven’t received my money back for yet either.

Hier is een uitgebreide review in het Engels die duidelijk je frustratie uitlegt 👇

Very disappointing experience with both Cheaptickets and Wizz Air.

I simply wanted to change my flight from 21 May to 20 May, something that should have been straightforward according to the ticket conditions. The conditions clearly stated that flight changes are allowed more than 3 hours before departure after paying the required fee.

Instead, I spent more than a week being sent back and forth between Cheaptickets and Wizz Air without any real help.

First, Cheaptickets tried to submit the change request, but it was rejected without a clear explanation. They then told me to contact Wizz Air directly. When I contacted Wizz Air multiple times, they said my email address and phone number did not match the booking details.

Wizz Air advised me to contact Cheaptickets again because the booking was made through a third party. Cheaptickets then updated my contact details, but Wizz Air still claimed they could not help me.

To make things even worse, the booking was created using an email address that does not belong to me, meaning I could not access important confirmation emails or payment links. Wizz Air explained they could only send information to the email address used to create the booking, while Cheaptickets kept telling me to contact the airline. Again, I was stuck in the middle with nobody taking responsibility.

The customer service from both companies has been extremely frustrating, unhelpful, and not customer-friendly at all. Something as simple as changing a flight date turned into a stressful and exhausting process.

As a loyal customer, I expected much better communication and support. Unfortunately, this experience has completely damaged my trust in both companies.

I booked a ticket with your company through the intermediary Ship Ticket, but I made a mistake with the booking date. I received no help, lost my money, and the booking confirmation didn't arrive. (Ben Code)

Snel en duidelijk. Value for money

Nice in every thing .I am caster for jaars iredy

By accident I chose the wrong date of the flight. After contacten customer service by mail I was redirected to the chat. After waiting 45 minutes to be helped they didn’t wanted to help to change the flight and I had to cancel the complete flight and book a new one. But never again with cheaptickets.nl

The price was good enough, however, we've got a little concerned when the airport service center found some difficulties finding our booking and issuing the boarding ticket, where we felt that there was a little system inconsistency or glitch related to that disturbance.

Steps of buying tickets are simple and easy to understand

Easy to make search for a flight and to make a reservation, in a hour I received my ticket, the price was very good for the month I want to travel, I recommend 100%, for all Booking process, service and price

The price changed at the moment of booking with almost 100 EURO difference

Can't add luggage

Very much kwaliteit work

My experience with cheaptickets ❤️❤️

Quick response

Cheaptickets is the best, once a flight is booked there is an immediate feedback, it is quick and reliable for types of bookings. Will always call back !!

Good services, I'm saying thanks a lot.