Love the opening hours and how there's always food available a lot of the other places run out early and don't make anymore. The food is OK not very authentic he smoke flavour is there in the chicken,... See more
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The food is much better quality than under the previous owners. Unfortunately the attitude of the staff member was a little rude. Telling us off for paying with card, even though they have a card... See more
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A bit unclear at the end with checkout then selecting collect / delivery then another checkout instead of pay now (say) Would like to be able to search for items on menu. Would like to be able to se... See more
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sag curry was lovely, husbands balti was salty but okay we were delayed and they were good enough to make the takeaway still piping hot 20 mins after our dues collection time which was fantastic
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Company details
About ChefOnline.co.uk
Written by the company
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Contact info
United Kingdom
- support@chefonline.co.uk
- www.chefonline.co.uk
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ChefOnline.co.uk
Dear A Rhodes,
Thank you for your kind feedback .
We’re really pleased to hear you enjoyed the Super Veggie Meal Deal and found the portions generous and tasty. We look forward to serving you again soon.
Reply from ChefOnline.co.uk
Dear Amanda,
Thank you for your feedback. We’re glad to hear your order arrived fairly quickly.
As a food ordering platform, we act as a medium between customers and restaurants, and we appreciate you taking the time to share your experience.
Easy to use!
February 7, 2026
Reply from ChefOnline.co.uk
Dear Mr Smith,
Thank you for your feedback! We’re happy to hear you found our platform easy to use. We look forward to serving you again soon.
It was simpler than going through 3rd…
It was simpler than going through 3rd parties and I was able to pay cash
February 5, 2026
Reply from ChefOnline.co.uk
Dear David Riches,
Thank you for your feedback! We’re glad you found it simpler than using third parties and that the cash payment option was helpful. We look forward to serving you again soon.
Reply from ChefOnline.co.uk
Dear Mark,
Thank you for your wonderful feedback! We’re happy to hear you found it easy to use. We look forward to serving you again soon.
Very reasonable price
Very reasonable price, naan bread nice, tandoori mix grill was okay. The chicken cooked well and tender. The lamb was a bit too well done. Chicken tikka masala mild as expected but not as deep in flavour as preferred with good portion of chicken. Lamb Rogan Josh was not as expected sauce was okay but needed more lamb and for it to be more tender. Bombay potato was okay again not as strong in depth of flavour. Was okay overall, not memorable but equally for the price probably equitable value.
February 5, 2026
Reply from ChefOnline.co.uk
Dear Bryan ,
Thank you for sharing your feedback. We’re glad you found the pricing reasonable and enjoyed parts of your meal.
We are sorry that some dishes did not meet your expectations in flavour and tenderness. As a food ordering platform, we act as a medium between customers and restaurants. Food preparation and quality are managed directly by the restaurant, and we’ve shared your comments with them for review and improvement.
Thank you for bringing this to our attention.
The curry was nice but I ordered…
The curry was nice but I ordered mushroom rice but when I got home I was only given pilau rice which was disappointing
February 1, 2026
Reply from ChefOnline.co.uk
Dear Andrew,
Thank you for your feedback. We are pleased to hear that you enjoyed the curry.
Please accept our sincere apologies for receiving pilau rice instead of mushroom rice. We have shared your feedback with the restaurant and will provide you with an update as soon as we receive their response.
Thank you for bringing this matter to our attention.
fast response
January 31, 2026
Reply from ChefOnline.co.uk
Dear John,
Thank you so much for your kind review! We’re delighted to hear that you found our response quick.
We look forward to assisting you again in the future.
Reply from ChefOnline.co.uk
Dear Derek Trevor,
Thank you for your kind feedback. We’re glad you had a great experience with both the food and staff. Looking forward to serving you again.
Problem with the code sending I tried to order from Tamasha in…
I tried to order from Tamasha in Lingfield but the code never was sent to my phone yet again!
So I ordered from this restaurant instead
January 31, 2026
Reply from ChefOnline.co.uk
Dear Adam,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about the difficulty you experienced while trying to place an order.
We’ve checked our system and can confirm the verification code was sent and delivered successfully. In some cases, device settings or network delays may prevent the message from appearing.
As a food ordering platform, we act as a medium between customers and restaurants. We appreciate you raising this issue, as it helps us continue improving the ordering experience.
Reply from ChefOnline.co.uk
Dear Elisa,
Thank you for your lovely feedback! We’re glad you always enjoy the food. We look forward to serving you again soon.
The food was on time and tasted great
The food was on time and tasted great, we'll definitely be ordering again
January 24, 2026
Reply from ChefOnline.co.uk
Dear Mark Spragg,
Thank you for your kind feedback! We’re delighted to hear the food arrived on time and tasted great. We really appreciate your support and look forward to serving you again soon.
Reply from ChefOnline.co.uk
Dear David,
Thankyou for your feedback. We are sorry to hear about the delay.
We can confirm that your order was placed successfully and sent to the restaurant. As a food ordering platform, we act as the medium between customers and restaurants, while preparation and delivery are handled by the restaurant.
We’ve shared your feedback with the restaurant for review.
Thank you for your patience and for bringing this to our attention.
Delicious food and ready for collection…
Delicious food and ready for collection efficiently. Food was hot and fresh.
January 21, 2026
Reply from ChefOnline.co.uk
Dear Daria and Jess,
Thank you for your feedback. We’re pleased to hear the food was ready for collection and arrived hot and fresh. We look forward to serving you again soon.
Easy to use.
January 21, 2026
Reply from ChefOnline.co.uk
Dear Mr Mallows,
Thank you for your valuable feedback! We’re happy to hear you found it easy to use. We look forward to serving you again soon.
Easy to order and accurate timing
Ease of order, no excessive fees, order on point including order time
January 19, 2026
Reply from ChefOnline.co.uk
Dear Niki,
Thank you for your valuable feedback! We’re glad you enjoyed an easy ordering experience, fair pricing, and an accurate, on-time order. We appreciate your support and look forward to serving you again.
Order not received 30 minutes wait on…
Order not received 30 minutes wait on arrival to collect not acceptable.
January 17, 2026
Reply from ChefOnline.co.uk
Dear Richard,
We’re sorry to hear about the issue you faced when collecting your order. We understand how frustrating delays at collection can be.
As a food ordering platform, we act as a medium between customers and partner restaurants. Your feedback has been shared with the restaurant so they can review the situation and improve their service.
Thank you for bringing this to our attention.
So quick and easy to order
January 17, 2026
Reply from ChefOnline.co.uk
Dear Customer,
Thank you for your feedback! We’re happy to hear you found the ordering process quick and easy. We look forward to serving you again soon.
Reply from ChefOnline.co.uk
Dear Mark,
Thank you for your wonderful review! We’re delighted to hear you always enjoy the food and that our service is friendly and quick. We look forward to serving you again soon.
Beyond the expectations
Always nice to order a meal from. I could even collect food earlier as it was my daughter Birthday. The best Indian food in its price range *****
January 18, 2026
Reply from ChefOnline.co.uk
Dear Vladana,
Thanks so much for sharing your experience. We’re really pleased to hear everything went smoothly, especially being able to collect the order earlier for your daughter’s birthday. We look forward to serving you again.
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