I ordered from this site on April 30,I still have yet to receive my order.I have been sending them emails and asking for my money back.They keep saying they was backed up due to Covid.I just want a re... See more
Company replied
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I ordered from this site on April 30,I still have yet to receive my order.I have been sending them emails and asking for my money back.They keep saying they was backed up due to Covid.I just want a re... See more
Company replied
Was abit nervous about ordering as the product I wanted (Elemis soothing apricot toner 500ml) was so cheap compared to other sites but so glad I ordered, arrived quickly and well packaged. No leaks or... See more
If I could give this place zero stars I would. Last week I ordered two white dresses at the cost of around $90. During the time of my package being shipped, I received an email that they did not have... See more
Company replied
Ordered Mac Selena Amor Prohibido Glaze lipstick, at first I was very sceptical due to the collection being sold out and not re-released in such a long time. But I've checked & checked & it is real &... See more
Cherry Berry Cosmetics sells big brand genuine cosmetics, perfume and skincare at discounted prices.
Unit 21, Cape Mills, Coal Hill Lane, LS28 5NA, Leeds, United Kingdom
Still haven't received my order I did contact them. Was told my order was lost in transport. In would resend my item for free, still haven't heard from them. With an updated shipping label so I asked for an refund being that I still haven't gotten my order. In still nothing no reply they just went ghost.

Reply from Cherry Berry Cosmetics
items turned up on time and were exactly as described
SHIPPING WAS PRETTY FAST I LOVED THAT BUT I ORDERED A XL IT FITS LIKE A SMALL I SEE THIS SITE ISN'T FOR ME AND ONLINE THE OUTFIT WAS SHINNING THIS IS DULL LOOKING ALL I CAN SAY IS BETTER LUCK NEXT TIME

Reply from Cherry Berry Cosmetics
I don’t typically leave reviews but babyyyy!!!! This item did NOT look like it did on the website. It looked super cheap and flimsy. Not mention the few feathers on the item were falling off every where. And the return process is NOT ideal. Returning through USPS is the ONLY option and it’s super uneconomical. The customer service person was very rude and dismissive of my concerns stating that I had inconvenienced and made them suffer a lost because my desire to return the item. They refunded me $12 which wasn’t even 50% of the cost of the item. I am very unsatisfied and I WILL NOT SHOP HERE AGAIN.

Reply from Cherry Berry Cosmetics
Thank u guys I was bout to order my bday dress but the way y’all saying the wait time is 2 an 3 months I’ll past that’s why you make sure you read reviews I’ll never order from here but they have cute item

Reply from Cherry Berry Cosmetics
Still no order and its February...i ordered in November and no one has contacted me back!!! Scam scam scam...just take your money and scam you!!

Reply from Cherry Berry Cosmetics
I wish I could give zero stars I ordered a two piece jeans and jacket only received the jeans which are of poor quality and it took a month just to receive those you have to email customer service which if they do get back to you is like a week later my suggestion is never waste your money with this company.

Reply from Cherry Berry Cosmetics
Brilliant customer service would definitely shop here again
Eventually got product was a present 4 my wife
Took a long time 2 get back with accurate information.
So aftershaves disappointing needs 2 b improved.
A complimentary .one same colour @ no cost 2 me whatsoever would be appreciated 2 make up
for the disappointing after sales service
I was worried because I ordered so close to Christmas, but it still arrived in time and in perfect condition :)
If I could give zero stars I would.
I ordered a Christmas gift 3 weeks ago, it hasn't arrived.
I have sent two emails regarding my order, neither one has been responded to.
Appalling, do not use this site.
Wrong product sent out.
Emailed twice (one for delivery date as was late, second to advise wrong product was sent), haven’t had a reply to either.
Very disappointed
Lovely product, super quick delivery and nice personal touch with an email from the owner after I’d made my purchase. Would highly recommend - thank you!
Emailed 3 times as I’ve not received my order.
Had no reply and still no products I ordered.
Took 12 days to arrive. Missed the start of advent for my daughter. Very disappointed.
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