Cherrykitten Reviews 1,166

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 601 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items often exceed expectations and are made with soft, comfortable materials. Many people are also very satisfied with the delivery service, finding it to be fast and efficient. The customer service team receives consistent acclaim for being helpful, responsive, and effective in resolving issues. However, some people experienced issues with their orders, mentioning that delivery times were occasionally longer than expected. A few customers also expressed dissatisfaction with the sizing of certain items, finding them to be smaller than anticipated or not true to size. Additionally, some reviewers noted concerns about the durability of prints and the thinness of certain fabrics.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers are happy with the quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, noting fast... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality material, but the fit is a bit small, especially after the first wash. Would prefer a custom rhinestone offering, but sparkle letters will do. Not sure how long they'll last after repeated was... See more

Company replied

Rated 4 out of 5 stars

Really great shirt and cool design the shirt is smooth and thin so perfect for the summer. First time having a reel phone number to chat with Cherry to follow my order and she is really helpful an... See more

Company replied

Rated 4 out of 5 stars

Cherry was so helpful, really responsive and made the whole process way easier for me. Def someone who cares. The clothes look exactly like the pictures and fit sooo well, I’m really happy with them.... See more

Company replied

Rated 5 out of 5 stars

I’ve placed two orders from this store, and both have exceeded my expectations. I will say that the print quality is quite delicate, so if you can hand wash, you should do so (if not, delicate cycle o... See more

Company replied


Company details

  1. T-Shirt Store

Written by the company

At Cherrykitten we love every passion and interest in y2k because it is a reference to your UNIQUENESS. Your new clothes are made to please yourself, and so is your life.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Comfy

Comfy, cute, exactly as described!

March 13, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
So happy to hear that! 😊 Thanks for your kind words! 💛
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Everything was absolutely fine

Everything was absolutely fine! I love my new shirts, they are great in quality and exactly how they looked online. Also the costumer service is great.

February 14, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you! So glad you love your shirts—and the service! 😊💛
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

10/10 Products & Customer Service!!!

Will 100% be ordering again! We loved our shirts! Everything came as pictured and arrived in a timely manner. Communication through WhatsApp and from Cherry via Email were both very helpful and friendly!!! WE LOVE CHERRYKITTEN! 🩷

February 12, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Aww, we love you too! 🩷
So thrilled you loved your shirts—and thank you for the sweet shoutout to Cherry! Can’t wait to welcome you back soon! 😊✨
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

I had some issues with my order and…

I had some issues with my order and Cherry was super helpful and understanding in finding a solution that worked for both of us. Communication was quick and easy and she was very kind to me. I'll definitely recommend this shop to my friends 😊. Thanks again Cherry! 💖🌸✨

March 16, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you so much! We’re thrilled Cherry could help—and we’ll be sure to pass your sweet words on to her! 💖🌸
So glad you’ll recommend us—means the world! 😊
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Great service

Great service. All gifts arrived on time. Thank you

March 12, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
You're very welcome! So glad everything arrived on time—thank you! 😊🎁
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

I already bought twice from…

I already bought twice from cherrykitten and i love their clothes, the order arrived perfect in time and the costumer service, especially Cherry was super kind and always available.

February 14, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you so much! We’re thrilled you love your CherryKitten pieces—and we’ll be sure to pass your sweet words on to Cherry! 💖😊
Cherrykitten Customer Service Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

CHERRY ON TOP

CHERRY, my order just came and i am beyond amazed. I was a bit hesitant before my first order, but all my doubts are gone, the quality of these products are soooo good!!! Everything came very nice and well packed, i am in love with my order. 10/10 recommend, i will definitely order more!!

March 2, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Aww, thank you! 💖
So happy your order blew you away—and that you’re now a CherryKitten believer! We’ll make sure CHERRY sees your sweet note.
10/10 from you = 10/10 joy for us! 😊✨
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Custom tshirt!

I ordered a custom “I love my girlfriend” shirt for my boyfriend and all the photos came out wonderfully! The placement was chefs kiss. Can’t wait to order more. I also ordered some jerseys and they looked awesome! Thanks Cherry!

March 14, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
That’s so sweet—love the custom shirt idea! 😍
So glad the prints and jerseys turned out awesome. Can’t wait to create more for you soon! ✨💛
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Excellent products

Excellent products, always arrive in perfect condition and brilliant aftercare team for any queries you might have!

March 15, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you so much! We’re thrilled you love the products and the support—means a lot! 😊✨
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

amazing quality and absolutely love the…

amazing quality and absolutely love the products!! such a sweet customer service aswell!!
considering that: CHERRY

March 14, 2026
Unprompted review
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Reply from Cherrykitten

Dear customer,
Thank you—CHERRY sweet of you to say! 🍒😊
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

The quality of the jersey and tights I…

The quality of the jersey and tights I bought are amazing. It makes up for the long shipping time for sure. I tell everyone to buy Cherry Kitten and I will absolutely purchase again!

March 6, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you so much! We’re thrilled you love the quality—and that you’re spreading the word about Cherry Kitten! 💖
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Order came fast

Order came fast, I ordered from Europe, it took about 2 weeks for the package to arrive.
Everything has a good long life potential Quality. Stunning designs, it's just giving "cunty" -love that 🙌

January 24, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
So glad you’re loving the quality, designs, and that fierce energy—thank you! 🙌✨
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Love the quality and fit of my shirts…

Love the quality and fit of my shirts and singlets, super cute designs, amazing service and delivery was on time! Defs will be buying from here again x

March 14, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Aww, thank you! So happy you’re loving everything—can’t wait to see you back for more! 💖
Cherrykitten Customer Service Team

Rated 4 out of 5 stars

Thanks Wesley!

Took a while for my order to ship but they were quick to respond on instagram when i asked for updates. Wesley was lots of help when it came to figuring out what was going on with my order. Very worth the wait tho, love the shirts i bought!!

March 14, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you so much for your wonderful review 😊 We’re really sorry for the shipping delay, and we’re glad our Instagram team could assist you promptly with updates, and that Wesley was able to help sort out all your order concerns for you. It means the world to hear the wait was totally worth it and that you love your new shirts—this makes our day! We truly appreciate your patience and amazing support, and we look forward to welcoming you back soon.

Best regards,
Cherrykitten Customer Service Team

Rated 4 out of 5 stars

Cool selection

Cool selection. Clothes run a little small

March 10, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
Thank you for your great review 😊 So glad you love our cool selection! We appreciate you letting us know the clothes run a little small—this helpful tip will go a long way for our other shoppers. Thanks for your support!

Best regards,
Cherrykitten Customer Service Team

Rated 1 out of 5 stars

I could've bought good groceries....

I could've bought good groceries that were better than what I ordered for the price of this piece of cr@p
And who the heck delivers something at midnight!?

March 12, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear customer,
We sincerely apologize for the terrible experience you’ve had with your order and the late delivery 😞 This is absolutely not the standard we aim to provide, and we’re truly sorry for the frustration and disappointment this has caused you.

We take your feedback extremely seriously and want to make this right for you. Please reach out to our support team at support@cherrykitten.com at your earliest convenience, and we will promptly investigate the issues with your order and the delivery, then work out a satisfactory solution for you.

Again, we’re so sorry for the inconvenience and poor experience. We hope to have the chance to make this up to you.

Best regards,
Cherrykitten Customer Service Team

Rated 1 out of 5 stars

Fully a scam

Fully a scam. No returns

Update 3/13/26: I got the reply below to this review, as well as responses to my return request via email.

In the emails, they offered options for the return I tried to make, but none of the options were to actually return the item with a full refund. I was told to do so I would have to cover all of the return shipping costs, which are more than the value of the t-shirt.

I purchased 1 t-shirt that I tried to send back because the quality was shockingly poor, and the sizing is so off that I thought I received the wrong size at first (probably 2-3 sizes too small).

I still think this is fully a scam.

Update 4/12/26: Cherrykitten flagged this review for supposedly “containing harmful or illegal content”. That speaks for itself.

This review was first posted on 3/12/26.

March 12, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear Customer,

We’re truly sorry to hear about your experience and understand how frustrating this must feel. Please rest assured that we take feedback like yours very seriously — we are not a scam, and we always aim to make sure every customer is satisfied with their order.

Could you please contact us at 📧 support@cherrykitten.com with your order number so we can look into this issue right away and find the best solution for you?

Thank you for giving us the chance to make things right. 💜

Best regards,
Cherrykitten Customer Service Team

Rated 5 out of 5 stars

Costumer service and delivery

Costumer service and delivery were perfect.

February 27, 2026
Unprompted review
Cherrykitten logo

Reply from Cherrykitten

Dear Customer,

Thank you so much for your wonderful feedback! 💜
We’re delighted to know that you were pleased with our customer service and delivery — your satisfaction means everything to us.

We truly appreciate your support and look forward to serving you again soon! ✨

Best regards,
Cherrykitten Customer Service Team

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