Cherrypickedproperties Reviews 22

I have received very good customer service from Adam McMahon and I have to say it’s so far the best renting agent I ever had
I definitely recommend their service
I bet the whole team is great
I am a tenant at pulse property
Thank you Adam
Kind regards
Marcela

I was made homeless by this incompetent estate agent. If you value knowing you have a home to go to I would stay away from Cherry Picked Properties.

I was a prospective tenant, viewed an apartment, made an offer, offer was accepted, paid a holding deposit.

On the morning of the tenancy start date I called to arrange a time to collect keys. I was told I would get a call back, this did not happen.

On the day after my tenancy should have started I called again to chase them up about collecting keys. I was then informed that they had decided to rent the property to another party!!!

Apparently I had not completed the references in time. I had however completed everything, Kas the estate agent, had requested me to do.

Although Daniel the Director apologised for the poor service, and inadequate communication (no one called, emailed, or texted me, to update me to the status of the situation) I was left without a home.

I do not believe the chaps, Dan, Ian, and Kas are doing anything unethical or malicious. They are just not well equipped to handle the basic functions of running an estate agents. Their communication, systems and processes fall woefully short.

I will never use this estate agent as a tenant or landlord.

If you are looking for a property as a tenant I would look elsewhere. Imagine how you would feel finding out the day after you were meant to move in that your new home has been rented to someone else and they are sorry for forgetting to inform you.

If you are a landlord looking to rent a property you may find that lots of your prospective tenants do not complete on the property. This is not the fault of the tennants (as Cherry Picked Properties will have you believe), it is the fault of poor systems, processes and ultimately the inadequate level of communication that occurs between the team at cherry picked, the prospective tenants, and their landlords. I would recommend choosing another provider and you will see a big increase in the number of prospective tenants that end up completing on a tenancy.