chesca Reviews 

2,316
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I am very glad to say, I wore the dress I purchased for my granddaughters wedding on the 20th of June. On the strength of that I purchased a couple pieces which I have not yet but, soon. It was a... See more

Rated 5 out of 5 stars

Kept me informed about my delivery every step of the way . Delivery was quick and beautifully and carefully boxed and wrapped dress . Quality as expected was very high and as viewed . No need to retur... See more

Rated 5 out of 5 stars

My order was presented perfectly and delivered promptly. A return of one item was so easy, with a bar code generated and clear instructions. Email correspondence with customer care was answered prompt... See more

Rated 5 out of 5 stars

I never order clothes on line and this was the first time I had done this. The process was quite easy and my order came in good time. I was kept informed of when the package would be posted so wasn... See more

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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,316)

342 reviews in the last 12 months

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Rated 3 out of 5 stars

Good product, poor service

Ordering and delivery of the dress was great. The dress itself was as described but I decided to buy something else instead. Where Chesca have lost 'stars' in my opinion is that, though they were quick to take payment, I am still waiting one week on for the refund to come through after they had acknowledged receipt of the return.

March 29, 2026
Rated 2 out of 5 stars

I am not happy aboput my returns

I am not happy aboput my returns. The first one I returned at the end of March has still not been refunded although I got an email saying I would get a refund soon a couple of weeks ago. The second return wwas a shirt I tried to return last week and the website would not let me go through the process. I eventually emailed you at the weekend and you sent me a label to return it. Very poor service indeed

April 10, 2026
Rated 2 out of 5 stars

The dress and wrap were very badly…

The dress and wrap were very badly finished, with frayed edges on the neckline wand poor stitching. The hem was wonky and did not look professional. I am a sewist so I prefer to make my garments but needed a special occasion dress for a wedding and thought I would try this company but I will never buy anything from them or any online shop again. I returned it but I am still waiting for my refund of over £500 .

March 27, 2026
Rated 5 out of 5 stars

I love kimono jackets

I love kimono jackets that are at least 72 cms in length with sleeves that are not too wide and this was perfect for me . I think I could have ordered a size less but I am happy with this one .Loved the fabric and pockets too . Hope Chesca does more like this in different fabrics .Delivery was quick and parcel was well wrapped . All great .Thank you .

March 20, 2026
Rated 5 out of 5 stars

Wonderful...

My Mother is 80 and was virtually in tears trying to find a dress for my wedding. She has not worn a dress in 40 years as she just feels uncomfortable so wears skirts and tops. After trawling Norwich and getting nowhere, a lady in John Lewis told us about this site. Mother got excited when we looked at the website and chose two dresses. We ordered them and it was so lovely to see how happy she was when she tried them on. She preferred one over the other and didn't want to take it off. I have ordered her a chiffon jacket to match and it is just so special to see Mum so happy with your beautiful dresses that are of such good quality. Thank you...

March 19, 2026
Rated 4 out of 5 stars

Beautiful outfit

Beautiful outfit. Disappointed on realising my error on ordering incorrect size. Although I emailed customer services response stated unable to change size as automated packing service. Returned item with ease.

February 17, 2026
Rated 5 out of 5 stars

A wonderful selection of clothes for…

A wonderful selection of clothes for all occasions. The staff at my local branch are always so friendly and welcoming, as well as extremely helpful. They are honest with their opinions & know what suits me best. Buying on line, I’ve always received excellent service- easy process, fast delivery & a no hassle return service. Cannot recommend Chesca highly enough.

March 15, 2026

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