Chic Time 

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See what reviewers are saying

Rated 5 out of 5 stars

Chic Time offers an impressive range of watches from top brands, from classic timepieces to the latest trends. There's something for every taste, whether you're looking for an elegant watch for a sp... See more

Rated 5 out of 5 stars

I ordered a MK necklace from chic time which was highly appreciated by friends and i was very happ y wearing it. this seller is very good he delivered a day before the given time and i enjoyed weari... See more

Rated 5 out of 5 stars

I bought a Daniel Wellington watch for my husband N it's perfect!... it arrived B4 his birthday, beautifully packaged N gift ready. The website's filltering optionz made it eazy Helped me find it... See more

Rated 5 out of 5 stars

My watch arrived quickly an d is exactly as dezcribed. Great workmanship n affordable prizz. return the product policy makes this websitle hasslefree. for thosze looking 4 quality accessoriez. i... See more

Company details

  1. Watch Store
  2. Fashion Accessories Store
  3. Jewelry Store

Information provided by various external sources

Notre service client est à votre disposition du lundi au vendredi.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SUPER !

I was thrilled to receive my new watch from Chic Time—it’s 100% authentic, beautifully made, and exactly what I expected from the photos and description. It’s reassuring to shop from a site that guarantees the authenticity of its products and delivers consistently. I’m extremely happy with the purchase and will definitely be browsing more collections in the future.

November 7, 2025
Unprompted review
Chic Time logo

Reply from Chic Time

Cher client,

Nous tenons à exprimer notre sincère gratitude pour le temps que vous avez pris pour laisser un avis sur notre site.

Votre feedback est précieux et nous sommes ravis de savoir que vous avez eu une expérience positive avec Chic Time.

Votre confiance et vos commentaires sont essentiels pour nous.
Ils nous aident à constamment améliorer nos produits et services pour mieux répondre à vos attentes.

Si vous avez la moindre question, préoccupation ou si vous souhaitez partager davantage de suggestions, n'hésitez pas à nous contacter à l'adresse e-mail suivante :

contact@chic-time.com

Nous sommes là pour vous aider et sommes déterminés à rendre votre expérience chez Chic Time aussi agréable que possible.

Merci encore pour votre soutien continu.

Cordialement,

L'équipe Chic Time

Rated 1 out of 5 stars

FAKE PRODUCTS!!

I ordered a Celine product from Chic-Time (order HLYICUOUM) and what I received was a counterfeit. The logo, packaging, and overall quality clearly showed it was fake. I provided photographic evidence and contacted Chic-Time multiple times, but they ignored my emails and refused to provide a refund or a prepaid return label.

This is unacceptable and violates EU consumer law. I have already opened a case with the European Consumer Centre and initiated a chargeback with my bank.

Consumers should be very careful with this company. They sell counterfeit items and refuse to take responsibility.

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

Scam company, relevant issue raised to ECC to punish those bastards..

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a pair of glasses from the…

I purchased a pair of glasses from the official store and was really impressed, so I decided to order another pair online from Chic Time. Unfortunately, the glasses that arrived are FAKE!
Very disappointed, I wanted to return it but I am afraid they wont give me full refund and I am unwilling to pay more money for postage! AVOID this place!

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Company Selling Counterfeit Products – Avoid Chic Time at All Costs

I purchased a pair of Jacques Marie Mage Dealan 53 sunglasses from Chic Time, only to discover they were counterfeit. I own two authentic pairs of JMMs, so I immediately noticed the red flags: the box was the wrong size, there was no certificate of authenticity, and the quality was clearly off.

To confirm, I took them to an official JMM stockist in Barcelona. They checked the serial and batch numbers and confirmed without a doubt that the sunglasses were fake.

Chic Time’s policy of only offering store credit is completely invalid when they’re dealing in illegal counterfeit goods. They are not an authorized retailer, and what they’re doing is deceptive and potentially criminal.

Avoid this company at all costs. Their products are 100% fake, and they will not stand behind their sales. Total scam.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Relógio falsificado

I made a purchase of a Boss watch and the watch is fake. As soon as I received the product I suspected that that product was not original, because the box did not have the same finishing pattern as the boxes of my other Boss watches, so I took the product bought at chic time in a Boss store and there it was confirmed that it was not an original product, I did not try to return the product, because, being a company that sells counterfeits, they still could not return my money.

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

it's a shame

it's a shame! they sent me fake glasses Chrome Hearts for 500 euros. absolute cheap plastic, cheap box and cheap fake leather case! in their rules it is written that funds are returned to the balance of the store, but this is a violation of rights! one gets the impression that positive reviews of this store were written to order. this is a blatant fraud! I will contact the law enforcement authorities.
Your responses are a disgrace! Even the product description on your website states that the frame is made of high-quality metal, while in the review, you claim the model is supposed to be plastic. This is a disgrace and fraud! And you publicly respond to reviews, but in reality, you don’t even reply to emails, and all your listed contact addresses are cheap rented virtual warehouses. I will be contacting the police!

December 4, 2024
Unprompted review
Chic Time logo

Reply from Chic Time

We are sorry to hear about your disappointment regarding the Chrome Hearts glasses you received. However, we would like to assure you that the item you received is not fake but indeed the exact model you ordered.

For clarification, the specific Chrome Hearts model you selected is manufactured using premium plastic (acetate) rather than metal, as described. While we understand this may not have met your expectations, this is a characteristic of the model itself, not an error or misrepresentation.

Regarding the packaging, the box and case included are the original accessories provided by the manufacturer for this product. Chrome Hearts offers different types of packaging depending on the model, and this varies across their collection.

As for the return policy, it is clearly stated on our website that refunds are processed as store credit, in compliance with our store’s terms and conditions. We always strive to ensure that our policies are transparent and fair.

We value all our customers and would be happy to assist you further. If you have any questions or would like to discuss your concerns in more detail, please don’t hesitate to contact our customer service team directly.

Kind regards,

Rated 1 out of 5 stars

they dont reply to me!

they dont reply to me!! I return some glasses (not sure they were real because the case is completely different than the ones my best friend has!!) and they dont return my money! Its more than a month they received the return. They were supposed to return the money within 15 days under european laws!

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY! Fake sunglasses - and dirty tricks to not refund your money!!!

DON’T BUT ANYTHING FROM THIS WEBSITE!

I ordered a pair of Jacques Marie Mage sunglasses from this website in the beginning of September. A couple of days later I received the package. However, already upon opening the box, I realised that something was wrong;
- The sunglasses box looked different than the one I have purchased from a local authorised dealer (looked cheaper and was also different than what was shown on the Chic Time website)
- The content of the box (I.e. authentication certificate, cloth for cleaning the glasses etc. was different than those of the authentic glasses I already have)
- There was no certificate inside the box like you would normally receive (stating what # out of the total production your glasses are)

The glasses generally looked OK, but since I had not doubt that they were fake due to the accessories, I never tried on the glasses and instead contacted Chic Time to have the sunglasses returned.
I also asked about the glasses and questioned whether they were authentic.
Their only response was that they inspect all products and that they include a small authentication card (which I don’t give a F… for - it’s as fake as the products you receive!)

I was instructed how to return the glasses and sent them via GLS at my own expense to the address as requested.

THIS IS WHERE THEY SCREW YOU UP!!!:
A couple of days after the sunglasses were received, I received an email from Chic Time stating that they had received the return - but that the glasses now had scratches on them (despite I didn’t ever even try them on!):

“Upon thorough inspection, we have noted the presence of
several micro-scratches as well as two minor dents on the frame.

As outlined in our terms and conditions, items being returned must be
in their original, pristine condition, having never been worn and
showing no signs of wear or damage. Unfortunately, the current
condition of the sunglasses does not meet these requirements ( please
check attached photos ). For this reason, we regret to inform you that
we are unable to process your return or issue a refund.

We fully understand that this may not be the outcome you expected, but
we must adhere to our policy to ensure fairness and consistency in
handling returns. As such, your sunglasses will be sent back to you
promptly.“

I wrote back to them several times and explained that I never tried on the glasses, so that would either mean that they had sent my glasses with scratches in the first instance - or that they are simply trying to screw me up!!

STAY AWAY FROM THIS WEBSITE AND NEVER PLACE AN ORDER - YOU WILL ONLY RECEIVE COUNTERFEIT PRODUCTS FROM CHINA!!!!!

September 30, 2024
Unprompted review
Chic Time logo

Reply from Chic Time

We take every return and customer feedback seriously, and we would like to provide a thorough and transparent response to your claims, as they do not reflect the facts of the situation.

Product Return: Firstly, you returned the pair of sunglasses several weeks after receiving them, not immediately. It is important to highlight that, as outlined in our Terms and Conditions, returned items must be in new condition, showing no signs of wear, to be eligible for a refund. Upon receiving your return, we conducted a thorough inspection and found micro-scratches on the lenses and two small dents on the frame. These signs indicate that the sunglasses had been worn or handled, making them unsellable as new, which is a clear requirement for returns.

We promptly informed you of these findings and provided photos showing the condition of the sunglasses upon receipt. We understand that this outcome may not meet your expectations, but our return policies are in place to ensure fairness and consistency for all customers.

Authenticity Certificate: Regarding your concerns about the authenticity of the sunglasses and the absence of a production certificate, we want to reiterate that we only sell authentic and certified products. As explained in our previous communications, we provided you with an authenticity certificate featuring a QR code and a unique serial number, just as we do with every Jacques Marie Mage pair we sell. This certificate allows you to verify the product’s authenticity directly with the brand or any authorized retailer. We invited you to perform this verification, but to date, you have not done so, which casts doubt on your accusations.

Your claims that our products are counterfeit are not only false but also serious and unfounded. We strictly adhere to authenticity standards for all products we sell, and each item is carefully inspected before being shipped to ensure it meets the quality our customers expect.

While we understand your disappointment with this return process, it is important to reiterate that our return policies are clearly stated, and we must apply them fairly to all customers. The sunglasses you returned are no longer in sellable condition due to the damage observed, and as such, we are unable to process a refund.

We would also like to emphasize that we are a company committed to customer satisfaction, and we strive daily to offer high-quality products accompanied by reliable authenticity certificates. Your allegations of counterfeit products are unfounded, and we again invite you to verify the serial number with the brand or an official retailer to clear any doubts you may have.

We hope this clarification provides you with a better understanding of the situation, and we remain at your disposal for any further questions or information you may require.

Rated 1 out of 5 stars

Fakes 100% fake and bad quality

Fakes. All of them. Cheap man-made materials. Do not buy from his brand. I have images of the real vs fake. They charge hundreds or more for absolute fake items.

I bought the real items to prove it. If they want to market as 90% off fakes then great. But to sell for 25-50% off is complete fraud as a legitimate product is fraud and you will see when you get the item how much the difference is to the real ones. I have charged back through my bank and advise everyone to think carefully to whether they are willing to spend hundreds on these fake poor quality copies of premium brands.

September 24, 2024
Unprompted review
Rated 1 out of 5 stars

Chic-time.fr are selling fakes

I got fake Pandora charm from chic-time.fr. I know that it’s fake because I have bought the same one charm in original Pandora store and they are definitely not the same. And no, it’s not because every country sells different products, I have purchased Pandora charms in Lithuania, Bulgaria, Italy and everywhere they looked the same except this shop. Do not recommend - they are selling fakes.

September 20, 2024
Unprompted review
Chic Time logo

Reply from Chic Time

We take allegations like these very seriously.

We want to assure you that all of our products, including Pandora charms, come from authorized distributors, and we guarantee their authenticity.

It’s important to note that variations can exist in packaging or presentation depending on the country of distribution, but this does not affect the authenticity of the product.

You are free to return your product for refund within 14 days.

Our goal is to ensure complete satisfaction for our customers, and if any issue is confirmed, we will make it right.

Regards

Rated 5 out of 5 stars

dependable delivery service

The delivery service was dependable, with consistent updates and accurate timing.

January 19, 2024
Unprompted review
Chic Time logo

Reply from Chic Time

Cher client,

Nous tenons à exprimer notre sincère gratitude pour le temps que vous avez pris pour laisser un avis sur notre site.

Votre feedback est précieux et nous sommes ravis de savoir que vous avez eu une expérience positive avec Chic Time.

Votre confiance et vos commentaires sont essentiels pour nous.
Ils nous aident à constamment améliorer nos produits et services pour mieux répondre à vos attentes.

Si vous avez la moindre question, préoccupation ou si vous souhaitez partager davantage de suggestions, n'hésitez pas à nous contacter à l'adresse e-mail suivante :

contact@chic-time.com

Nous sommes là pour vous aider et sommes déterminés à rendre votre expérience chez Chic Time aussi agréable que possible.

Merci encore pour votre soutien continu.

Cordialement,

L'équipe Chic Time

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