Chick Fil-a Reviews 637

I am very sad my meal had mold I am also sad because my meal was raw I am more sad I tried to take a dump but then a mouse crawl in the bathroom with me and he ran a way I was very scared then I went to get ice cream for the lady at the front said do you what some sprinkles on your ice cream I said no than she yells at me and I was very sad I will never go to chick fall again I still love Mack and cheese for there thank you for you time also like my comment for free vbux

It was not a real review ok

I tried the spicy chicken sandwich for the first time and really enjoyed it. Along with fries and a drink, it was filling.

This fast-food restaurant is the BEST EXAMPLE OF excellent customer service and family-friendly atmosphere! The food is very affordable and they have great items for children including a clean play area! Thank you for being a Christ-like example in this crazy world!!!!

Was treated extremely poorly by management staff over the phone right after I placed my order and also corporate the same day. Do not understand why management feels now that they can just beat the people any kind of way especially when they’re spending a lot of money for lunch. Another sign that is time to stop giving, my harder money to fast food restaurants and maybe just start doing stuff for my own. With all pissed off customers it seems on here now the more people stop eating at fast food restaurants, and affecting their profits the more they’ll see that it is us who keep them in business and will not tolerate disrespect. I have made up my mind no more fast food restaurants.

amazing food waiting time max 5 minutes

Today
Monday October 28, 2024
at 9:45am-9:50am this morning I had decided to go to my favorite fast food restaurant Chick-fil-A
that’s just 1-2 minutes away from the hotel where I’m staying at for my mobile job.

This Chick-fil-A is located in
Wilkes Barre Township
Address:
989 Schechter Dr
Wilkes Barre, PA 18702

I been going to this Chick-fil-A at this location for this past week to eat and work my mobile job instead of staying and working from my hotel room that’s where I’ll usually go and spend most of my day working and being at peace at my favorite fast food restaurant.

At approximately 11:40am while I was working my mobile job and on a phone call with someone while deciding what to order for my lunch there for the day i was approached by the owner Jeff Snyder and he proceeded to say the following

“you can’t be here all day just sitting here”

“Using up all our WiFi “

“You have to order something to eat and go”

“unless you’re going to be ordering and eating all day long”

I then asked him how do you know I be here all day are you watching me?
and
Why are you rushing me to order?

He then responds

“His workers tell him”
“Just hurry up and order something”

Then he walks off,

I was so shocked 😳,
lost for words🫢,
and disappointed 🤦🏽‍♂️
this had happened to me at my favorite place of fast food.

Just wow!😮
I was so disgusted
because I was on the phone with someone as this happened and they witnessed and heard everything he had said to me.

I felt so uncomfortable being there afterwards i felt so harassed and felt him being very discriminated towards me.

My day was just ruined by this
so I packed my bag
hurried up and ordered my lunch meal to go before he came back and went to eat it in the parking lot in my car
I was too uncomfortable to even stay and eat in the restaurant while he was still there keeping an eye on me
I couldn’t even enjoy my favorite meal today.

I don’t understand if every time I come here to work I always order something while I’m working, I never used their WiFi but even if I did I am a guest and it’s free for the guest to use correct?

This is the same owner that preached about treating every guests as a family member on his restaurant walk in wall.

Chick Fil A is a restaurant that continues to pride itself in it's customer service and excellent food variety. Unfortunately due to inflation, the food prices have gone up and the portion sizes have DECREASED! This means you need to order more food/chicken sandwiches, just to get a meals worth. It's bad enough that Chick Fil A is still anti LGBTQ (Yet they still want their money) but but now they want to serve BURGERS? I have no idea what Chick Fil A even is or stands for anymore. Saying that I have been disappointed in them for over the past two years, is an understatement.

If i could give a 0 for this individual employee at the Southington CT location I would.
My wife did an On line order for her Staff appreciation day and I had the pleasure of picking it up for her, the lovely lady who give me the order was very nice, However the Manager Sara was very rude when i ask for a receipt because my wife needed it for her admirative purposes, I was told (very rudely) "she can get it on the App" I politely informed her that my wife don't have the app, she ordered from the website, she again repeated herself and tried walking away, i got a little loud and said, "can you please just print me a receipt please, i guess i had to get that way in order for her to print the receipt and change her attitude...... please note, you never know who your costumers are and to be honest i never expected that rude treatment from a "Chick Fil-a employee more over a manager, needless to say we will never order or go to that location ever again

There food is very good especially the spicy chicken sandwich is really good but the line is usually pretty long and there chicken is good but not as good as Raising Canes.

What made my experience was the great food and the great customer service

Chick-fil-A is the best fast food restaurant I have ever been to. They truly put the "FAST" in fast food. Even if the drive-thru line wraps around the building, they get me in and out in less than ten minutes. My food always arrives hot, no matter what I order. Their menu offers something for any mood, from salads and nuggets to sandwiches—all of which are delicious. Not only do they have excellent lunch and dinner options, but they also serve breakfast. I could eat their chicken minis every morning; they are the perfect way to start the day. I love going with my friends or family because it is affordable and offers something for everyone. Their waffle fries are, without a doubt, the best fast food fries I have ever tasted, melting in my mouth every time. Also, I have never had a bad experience with an employee. They are always nice, polite, and helpful, and they never get my order wrong. It is also a nice change to have a person take your order instead of a kiosk. Also, Chick-fil-A never seems to be out of anything, unlike other fast food restaurants. Their food is always fresh and not processed. While it may not be the healthiest option, it is a lot better than most other fast food places. Regardless of which location I visit, I always have the same positive experience. Going to Chick-fil-A always makes my day better. I highly recommend you try it some time!

Chick-fil-A I am shaking my head at you. You guys should be ashamed of yourselves!!!!!!! I'm upset that I wasted $15 on your grilled chicken nuggets today because what a joke. I mean when I see that someone's offering grilled chicken versus the you know battered chicken fried chicken whatever I think okay great they're actually trying to offer a healthier option I got very excited because I like to order grilled chicken and I often feed it to my dog so when I'm traveling around town doing errands and they're riding in the car with me I usually go to El Pollo loco but because I was near Chick-fil-A and I enjoy a good Chick-fil-A nugget with some Chick-fil-A sauce however it is not the same for these grilled nuggets which makes me wonder now about the rest of your products???? These dang nuggets were so unbelievably greasy, they appear to have some type of fake grill mark on them or maybe the smell was a fake like smoke smell or something that you know is t realistic with them being made in a kitchen . The grill marks I was able to run off and I tried to soak up the gross grease best I could but I just always thought so highly of your establishment until today. I feel bad for even feeding these to my dogs. And will stick with the other place in the future unless you all shape up. But giving my hard earn money for crap really doesn't sit well with me anymore. Shame on you all

Angela Smedley

High prices. Low quality. Arrogant, out of touch management. They are coasting on a reputation they no longer deserve.
Sandwich with a meager 2 inch square of chicken breast, a small handful of fries, an artificial tasting lemon drink which was mostly ice cubes. $12 in their home town of Atlanta!

In a recent breakfast visit, I was deciding on the 4 count Mini entree and whether to buy multiples for my granddaughter in order for it to be filling. The server suggested the 10 count, which was not on the menu. I proceeded to order the 10 count, not bothering to ask the price because I thought the price would reflect a reasonable amount since I was buying, kind of, in bulk. When I left the store and checked my receipt, I was surprised to see that for the 10 count min entree, I was charged $14.25. At $4.55 per 4 count entree, I could have ordered 3 entrees, received 2 more minis, and it would have only cost $13.65. What deceptive practice for a company who used to pride itself on being upstanding and beyond reproach in the business world.
I only post my complaint here because I have read about so many complaints that go unanswered from cooperate ChickFilA that I wanted to try and make people aware on different platforms. The moral of the lesson is…always ask for the price before ordering something not displayed on the menu.

I worked late and decided to grab Chick-fil-A instead of cooking. This particular Chick-fil-A, located in Dobbin Center (#01454) is operated by Joe Dinoto and was being managed (during the time of my visit) by Shift Manager David A. Now that I gave you the landmark, I will dive into my complaint.

An employee by the name of Faith, rudely and obnoxiously, took my order and acted as if I pulled up to her window, at her house, instead of a speaker at a major food chain. First and foremost, she took her time to ask what I wanted and kept responding,"mmmhmm" everytime I spoke. Since when is that part of the script at Chick-fil-A? I initially thought that I was mistaken, so I turned my music off, and sure enough, she was still responding, "mmmhmm" so I asked her if I was missing something and if she was okay, because I didn't know her personally, so she had no reason to be acting as if we had beef.

After the drama with trying to place my order, I pulled to the window and demanded to know the name of the person that took my order. Nobody would give me her name, so I asked to speak to the manager and that's when David A. came to the window and told me that her name was Faith, followed by repeatedly apologizing for her unprofessionalism and said that he would talk to her. I said thank you, paid for my food and pulled off. Something told me to check my receipt and sure enough, Faith was so busy being obnoxiously unprofessional that she just rang up anything. She only got a portion of my order correct, so I ended up having to go inside the store. David A. was at the register so I approached him and explained to him that I was given the wrong order. David A. apologized again and said that he would make it right. He told me to keep what I was given and gave me the difference in the cost and a new order.

I remember a time when Chick-fil-A was known for their top notch customer service. Now they just employ any ole body, the prime example being Faith. She carried herself as if she was the franchise owner and I was visiting her establishment, therefore (in her mind) it was acceptable to talk to people any kind of way, but it's not. Consumers controll everything. If people stopped patronizing that location, it would have no choice but to reduce staff and/or close. I think that Faith should be written up and taken off of the front line for the sake of that particular location. She is a poor representative for the company and bad for business. At this point, I am done with that location. David A. was great and should be the standard for how to represent a company, but Faith on the other hand, is the reason why I am taking my business elsewhere.

No matter which store we visit, the premises are immaculate, the food is consistantly wonderful, and the service is friendly and fast. So wonderful to have a person take our order instead of a kiosk. We love Chick-Fil-A.

The chik filet ap is terrible. I purchased an order for $17 for someone a week ago. When I went back online today and clicked on 2 items only it repeated last order and charged me. So it was a complete waste of money. I've been using fast food aps for years, never seen one this bad!

Food is amazing 🤤🤤🤤 love the new July box absolutely worth every penny 👍 love the milkshakes full of flavour 🤤 best takeaway in ponty 💯% I wouldny go anywhere else 👌👌👌👌

My family will NEVER eat at Chick-fil-A ever again. They call themselves a Christian organization, but when it requires a sacrifice, they fail miserably. My uncle (87 years old) was walking out of the Harker Heights, TX restaurant and fell because of two things: 1) the mat was not secured, and 2) the SMALL area to exit the restaurant ALSO had a table. My uncle was exiting and trying to get through that small room and the doors were so strong and the mat was not secured so my uncle FELL and hit his head on a TABLE that was in that tiny room! He is on blood thinners, so he was rushed to the ER.

Incredibly (but not surprisingly) Chick-fil-A’s insurance company, Sedgwick, claimed that the restaurant has no duty to pay for anything since “through their investigation, they were not negligent.” Well, how convenient! YOUR insurance company found no negligence? Well that must be great to know that YOUR insurance company will never find any negligence on YOUR part!

You should have seen how hard they were scrambling in the restaurant after it happened. They looked like scared animals trying to figure how to deal with an elderly man that FELL because of their MAT and the TINY area and the TABLE that has no business in that tiny room.

Their insurance adjust said, "Well we've never had any falls at that restaurant." We replied, "How many falls have you had at other restaurants?" She said she was unable to say. Ummm YEAH because you don't WANT TO ADMIT that you've had falls at other restaurants! NO PLACE FOR THE ELDERLY, DISABLED, OR WHEELCHAIR-BOUND PEOPLE AT CHICK-FIL-A!!!!!!!

NEVER AGAIN WILL MY FAMILY EAT AT Chick-fil-A! My uncle is a Christian and is appalled at this level of deceit and villainous lack of responsibility. NEVER, EVER, EVER AGAIN!

I entered their location at 918 8th Avenue in Manhattan on Tuesday,4 June 2024 at 7:15 am and was turned away as I was told the store opens at 7:30. The door was unlocked and both the store front window and your website state this location opens at 6:30 am. I purchased my coffee at McDonald's,who were more than happy to provide service. I have no intention of using your restaurants ever again. My first and last time.

Left two online complaints and a phone call to chick fil a without a response or apology. Chick fil a also ignored my better business bureau complaint.