Only heard about Chicmi recently and I’m absolutely overwhelmed at their customer service. Second to none! The help I received on the day of the Monica Vinader sale was first class especially cons... See more
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We've been working with Chicmi for years and they've been the best sample sale website we've worked with! They always post about our sample sale immediately and let us know when customers comment on t... See more
I have shopped a few of these Chicmi online sales but had never actually pulled the trigger and purchased. With Kiki leather I purchased a 1/2 dozen items. The selection was great and the prices incre... See more
Do not order from this site. They take no responsibility for the products they sell. I spent hundreds of pounds on Monica Vinader jewelry, which tarnished within months after purchase. Neither Chicmi... See more
Company details
Information provided by various external sources
Chicmi helps fashion lovers discover fashion events and sample sales in the world's top fashion cities - and helps fashion brands reach the right audience for their events.
Contact info
London, United Kingdom
- team@chicmi.com
- www.chicmi.com
4.0
Great
296 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
It's not a good sample sale community place anymore!!!
Chicmi used to be a sample sale shopping heaven! Freedom of speech and genuine reviews/feedback! However, since Showcase bought the company on June 23. They removed negative reviews, only posted positive feedback to support brands, and blocked high-profile member accounts! It is disappointing to see Chicmi become a commercial profit-making place rather than the authentic voice of the community! Monopoly will not go far! The website does not automatically refund you, although the brand refunded Chicmi! Be careful shopping with them! Customer service does not reply to any emails or messages! It was an impressive 5-star service under founder IT guru Jamie's leadership! It is sad to see the new owner ruin the 'shoppers' home'! My days with Chicmi are done!
I'm looking forward to having another real community place!
December 18, 2023
Unprompted review
We didn’t receive any customers from you
November 13, 2023
Thumbs and and Thank you Chicmi
Customer service at Chicmi is next too none.
The staff are so helpful, friendly at all times.
They literally will go out of there way and time to help you if you have a query.
I recently purchase items from there online sample sale.Monica Vinader. With excellent service when I wanted to return a few items because they were too big. Chicmi kepted me posted with all updates on my return.
So thumbs up for Chicmi for knowledge and news of all Sample sales and everything to do with fashion. I've been a member for many of years. And I don't know what I would of done without being a Chicmi member.
Absolutely love the concept and the Chicmi community. Thank you xx
September 29, 2023
Unprompted review
Great site with a wide range of sample…
Great site with a wide range of sample sales that I can access from home and save some cash
October 12, 2023
Unprompted review
Fantastic site
Great site, very helpful, easy to use and fantastic brands at small prices.
Would recommend 5 stars 🌟
October 4, 2023
Unprompted review
Easy to navigate website with great…
Easy to navigate website with great products. Communication good and items despatched in timely fashion. Instructions for return (which sadly I have had to use) clear and concise.
October 8, 2023
Unprompted review
I am a brand partner and no one is responding from the company
I have loved working with Chicmi in the past and we have had great success as a brand, but the past few weeks have been very trying as no one from the company has responded to any messages via email, on LinkedIn, Facebook or Instagram. Maybe the company is out of business? I really hope not. I would so love to hear from someone at Chicmi.
September 11, 2023
Unprompted review
Chicmi is a solid company
Chicmi is a solid company with great customer service reps.
August 27, 2023
Unprompted review
Reply from Chicmi
Oh no, James! So sorry to hear that? I don't see any support tickets from you - how can we help? Please drop me an email to rachel@chicmi.com and we'll make sure we help you out!
Love love Chicmi!
July 27, 2023
Unprompted review
I will not purchase from this company again!
Disappointing Company cannot find a telephone number to discuss a faulty dress with feathers falling off. Cannot wear it & wish to send back & just impossible to make contact by telephone no number listed only in the states.
If Chicmi reads this please contact me to discuss the dress you sold me that’s unwearable & falling apart so consequently faulty.
I will never ever purchase from this company again!
NOT. Happy CUSTOMER
Poor customer service
INFACT IM SURPRISED THAT TRADING STANDARDS HAVEN’T CLOSED THEM DOWN!
I also am surprised at all the fake 5 star reviews on here!
I have given up on my £60 refund as I have been conversing with them now for two years & still have no refund they look for every excuse in the book not to refund faulty garments.
POOR QUALITY CON ARTISTS
They reply but never accept responsibility or take any action whatsoever!
July 26, 2023
Unprompted review
Reply from Chicmi
Hi Traey! I'm so sorry to hear that and thank you for reaching out! We'd be delighted to help you with your return - please just email me at rachel@chicmi.com and I'll make sure you get sorted ASAP! 😘❤️
A great way to pick up different and…
A great way to pick up different and unique gifts and treats. Great customer service and well thought out website
July 20, 2023
Unprompted review
Great community and great team!
June 16, 2023
Chicmi team is proactive
Chicmi team is proactive, delivering great end-consumer deals, with a reliable online shopping experience including after sale service.
May 22, 2023
I was speaking to Mark Brown he was…
I was speaking to Mark Brown he was very polite to me. He was making me know what was happening while I'm waiting for his answer. So he owes his five stars for the day well done Mark keep up the good work.
May 23, 2023
Unprompted review
Great site for great bargains
Lots of really good sales including Monica Vinader. App worked well throughout the sale and items cam very quickly
April 25, 2023
Unprompted review
LOVE!
Chicmi is very easy to use and the effort from the team in setting us up quickly is remarkable. Thank you Pollyanna for being so accommodating and a great support to our sale! Will definitely recommend.
April 24, 2023
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