Chillisauce Reviews 7,046

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and helpful staff, noting how well-organized and fun the holidays were. The booking process is frequently highlighted as easy and stress-free, with many appreciating the flexibility in payments and the wide range of locations and activities available. However, some people were dissatisfied with pricing, feeling that significant mark-ups were added. A few reviewers also reported issues with unprofessional behavior from staff, uncoordinated activities, and unsuitable accommodation, leading to disappointment and additional costs.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the excellent organization, seamless... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Holidays

Clients share positive opinions on holidays, particularly appreciating the ease of organizing group trips... See more

Booking process

Consumers find the booking process to be positive, highlighting its ease and convenience for group events... See more

Location

Reviewers highlight positive aspects of location, often praising the excellent knowledge of local areas and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing experience from start to finish. Everything was planned perfectly, which took a huge amount of stress off our shoulders and let us just enjoy the weekend. Communication was clear a... See more

Company replied

Rated 5 out of 5 stars

Chilli sauce is a no brainer for anyone organising a stag or hen. Loads of options on locations and things to do. The booking process is so much easier and the best part had to be not having to get mo... See more

Company replied

Rated 5 out of 5 stars

We used Chillisauce to book my daughters Hen Do, in Bath for a party of 12. Throughout the booking, the communication was excellent, we were able to amend booking, move times and add details. Incre... See more

Company replied

Rated 5 out of 5 stars

From start to finish was great experience. The planning was made so simple and easy to choose options for the weekend. With 14 going was thinking could be hard to organise but every activity and bar w... See more

Company replied


Company details

  1. Recreation Center

Written by the company

Chillisauce is one of the UK’s largest and fastest growing event agencies, helping over 160,000 customers to create memorable activities, corporate events and experiences across the UK, Europe and USA every year. We make it incredibly easy for groups and companies of any size to get out and enjoy events, activities and weekends away. Whether it’s marking a special occasion like your best friend’s stag do; white water rafting, shooting zombies or driving fast cars purely for fun, Chillisauce makes it happen. It might be promoting productivity and morale through fun team building exercises, staff parties and corporate events. Chillisauce brings your staff together.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good Service

The trip was well organized and the events were good. the payment system was great so the cost could be spread over a few months. Makes it easier than having to go round individually booking everything yourself.
Was very happy with the hotel they arranged.

June 20, 2025
Unprompted review
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Reply from Chillisauce

Thank for taking the time to leave us a 5-star review Chris. Really pleased to hear you was happy with the hotel.

Rated 5 out of 5 stars

The package

The package that we experienced with chilli sauce was amazing had great fun always laughing !! making so many cocktails was great !! Sports was so competitive but fun at the same time

June 22, 2025
Unprompted review
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Reply from Chillisauce

Thank you for the 5-star review Neil. The cocktail making is great fun and one of our popular choices. We would be more than happy to help you arrange another event when you are ready.

Rated 4 out of 5 stars

Well organised but miscommunication with payments

A very well organised day out and great venues. It didn't disappoint, the Hen had a great day. We were able to pay in installments as well.
The best part was having a private dining area for our party at the brunch location, which was a complete surprise to all of us!
The reason for the 4 star is that neither of the venues were aware of our prepayment through Chillisauce. When we were getting ready to leave the brunch we were met with a bill and had a payment dispute with the manager which took half an hour to resolve, making us late for last venue and lost our table!

June 14, 2025
Unprompted review
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Reply from Chillisauce

Thank you for the 4-star review NF and pleased to hear that the Hen had a great day.

All of our arrangements are pre-paid so I am sorry that the restaurant tried to charge you on the day this was an error. When you get a moment if you can kindly send me your booking details so that I can speak to the restaurant to ensure this doesn't happen again to feedback@chillisauce.com

Kind regards

Chillisauce Events

Rated 5 out of 5 stars

Top-Notch Stag Weekend with Chilli Sauce!

Booking our stag do through Chilli Sauce was honestly one of the best decisions we made. The whole process was really easy and hassle-free – everything was taken care of, and the weekend ran like clockwork.

A massive shoutout to our stag guide, Zeti – he was absolutely brilliant. Super organised, laid-back, and just a top guy to have around. He made sure everything went smoothly and kept the whole group in high spirits.

If you’re planning a stag, I’d 100% recommend going through Chilli Sauce – and if you get Zeti as your guide, you’re in for a great time!

June 14, 2025
Unprompted review
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Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Harrison. I will certainly pass on your feedback to Zeti.

Rated 5 out of 5 stars

Very well organised and planned

Very well organised and planned .
Transport on time
Hotel very good and great location
Beach club that was organised was a fantastic day .
Would recommend.

May 9, 2025
Unprompted review
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Reply from Chillisauce

Really pleased to hear you enjoyed the beach club. Thanks for the 5-star review and recommendation Colin.

Rated 5 out of 5 stars

A great experience

This was the first time using chilisauce after a friend recommended. I was a bit anxious as I was arranging my brother's stag doo, but chillisauce came to the rescue! The setup on the website was very straightforward and I easily selected the package I wanted. I was then contacted by my event manager Samuel Clarke, going over the package, ensuring I was happy with the choices. There was contact between us both throughout, with Samuel helping me with any problems I was experiencing and always very prompt in contacting me. The event was a success, with all the choices being a great experience and I'm deeply grateful to chillisauce for making the process so smooth. I've already started recommending the company to my friends, and would highly recommend to anyone looking for help with an event.

June 13, 2025
Unprompted review
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Reply from Chillisauce

I am really pleased to hear that everything went well. It is a hard task arranging a Stag Do as you have all the responsibility but we do try and make it as easy for you as we can. Thanks for the 5-star review and recommendations.

Rated 5 out of 5 stars

Great experience

Everything was well organised, I did feel it was really good value for money.
I would recommend it to future stag and hen do.

June 13, 2025
Unprompted review
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Reply from Chillisauce

Thanks for the 5-star review and recommendation Raymond.

Rated 5 out of 5 stars

Book a stag weekend via this company

Book a stag weekend via this company. From booking to going absolutely no issues. Very easy to book. Helped all the way through the booking. The rep in Bulgaria was amazing. Very knowledgable. Highly recommended this company.

June 12, 2025
Unprompted review
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Reply from Chillisauce

Thank you for taking the time to leave us a 5-star review Paul. Really pleased that you all enjoyed Sofia.

Rated 5 out of 5 stars

From the minute I booked with…

From the minute I booked with chillisauce daisy blade was very helpful and made everything run smooth for all 25 people on board nothing was hard work even when in Croatia everything was how it was supposed to be with no issues.

June 6, 2025
Unprompted review
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Reply from Chillisauce

Thank you for the 5-star Alan. I will pass on your feedback Daisy.

Rated 5 out of 5 stars

Chillisauce were great

Chillisauce selected great people for the activities. All really friendly, helpful and reputable. It wasn't myself that dealt directly with Chillisauce but they were easy for my friend to deal with and organised a great trip for us.

June 6, 2025
Unprompted review
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Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Jamie.

Rated 5 out of 5 stars

Amazing experience

Amazing experience booking through ChilliSauce. Incredibly helpful staff which made the whole process really simple and the whole event run really smoothly. Couldn’t recommend them highly enough.

June 7, 2025
Unprompted review
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Reply from Chillisauce

Thank you so much for the 5-star review and recommendation Will.

Rated 3 out of 5 stars

Madrid stag do

I recently returned from a stag weekend in Madrid that was organised through your company, and I wanted to take a moment to share my feedback.

First and foremost, a huge thank you for what was, in many ways, an unforgettable trip. From the moment we were picked up in our stretch limo (complete with surprise entertainment!), to the well-organised axe throwing, go-karting, and nightlife experiences — everything ran smoothly and was thoroughly enjoyable. The transfers were on time, the activities were well-planned, and the overall experience reflected great coordination and professionalism on your part.

However, I feel compelled to raise a serious concern regarding our bar guide, Daniel. Unfortunately, he arrived an hour late to our scheduled bar tour. Upon meeting us, one of his first comments was to offer us drugs, asking whether we wanted him to “hook us up with cocaine or anything.” This was not only inappropriate but also completely unacceptable, especially coming from someone representing your brand in a foreign country.

To make matters worse, after leading us to the first bar, Daniel disappeared for most of the evening, only occasionally popping back in — seemingly with new groups he was bringing in from the street. It was quite clear he was working more as a bar tout than a dedicated guide for our group.

This behavior was disappointing and frankly diminished the quality of what was otherwise a fantastic experience. I trust you take issues like this seriously, particularly given the reputational risk and potential legal implications involved.

June 6, 2025
Unprompted review
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Reply from Chillisauce

Dear Tim,

I'm pleased to hear that you had a great time in Madrid.

Thank you for passing on your feedback regarding the bar guide.

We take this matter seriously, as the experience you described is certainly not something we want associated with our services. The guide clearly fell well below our expected standards and, as you rightly said, this is completely unacceptable behaviour.

We will be investigating the issue thoroughly with our supplier in Madrid to ensure this does not happen again.

Kind regards

Chillisauce Events

Rated 5 out of 5 stars

Stag do

From start to finish was great experience. The planning was made so simple and easy to choose options for the weekend. With 14 going was thinking could be hard to organise but every activity and bar we reserved we had no issues. Same for accommodation. Guys from chilli sauce stay in touch and remind if anything else left to do. Would 100% use again if was to plan another stag

June 6, 2025
Unprompted review
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Reply from Chillisauce

Thanks for the 5-star review and recommendation Josh.

Rated 5 out of 5 stars

Great service throughout

From start to finish the correspondence and service from chilli sauce was excellent.
The booking was super easy to sort and ability to have flexible payments for the group was great.
Email reminders format dates and final payment was also a great reminder for the party.
Once abroad everything ran super smooth including our hotel check in and tour guide who as a local, was great!
Will defo be using this service again when required I would highly recommend this to others booking trips away

May 30, 2025
Unprompted review
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Reply from Chillisauce

Thanks for taking the time to leave us a 5-star review Daniel. We would be more than happy to help you book another event when you are ready.

Rated 5 out of 5 stars

Budapest is heaven!

Budapest is heaven!

Wow… what an adventure, our host Zeti, was professional, fun, good people skills, turned up on time and went that extra mile for us!

The city is gorgeous, people friendly, clean streets and a good energy,

Zeti took us to some awesome bars, ended up at a delightful club that was friendly and also came with us to all the activities,

Use Zeti and his team because Budapest was a dream!!

June 6, 2025
Unprompted review
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Reply from Chillisauce

I am so pleased to read the lovely feedback on Budapest. I will certainly pass it on to Zeti. Thanks for the 5-star review Paul.

Rated 5 out of 5 stars

Chillisauce was a brilliant company

Chillisauce was a brilliant company! They planned everything to the T! Will def be using them again.

May 30, 2025
Unprompted review
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Reply from Chillisauce

Thanks for the 5-star review Savannah. We would be more than happy to help you arrange another event when you are ready.

Rated 5 out of 5 stars

Could recommend Chilli sauce more

Couldn't recommend Chilli sauce more. Gracie was a star in helping us organise a stag do to Portugal. Accommodation was perfect with location , the facilities were spot on and had everything we required. Thank so much.

June 1, 2025
Unprompted review
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Reply from Chillisauce

Thanks for the 5-star review and recommendation Ben. I will pass on your thanks to Gracie.

Rated 5 out of 5 stars

Prague Stag Event…

Just returned from my son’s Stag Event in Prague. It was everything my son wanted so very happy with Chillisauce for putting itinerary together. Thank you

May 29, 2025
Unprompted review
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Reply from Chillisauce

Thanks for the 5-star review Scott. Really pleased to hear your group enjoyed Prague.

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