Chinavasion.com Reviews 

I ordered something 2 weeks ago from my own site(products come from chinavasion)..still havent received it.......sent emails asking where it is...no replies....i will find another supplier. The product i ordered was for my uncle...he has been all over me asking when he will get it.......dont say 3 - 5 days shipping...thats a lie....very very disapointed

Their customer care is helpfull but
you must think twice if you small trader and needs items available quickly. their refund policy is also unclear, they always spin out time so we don't try to refund. It been nine day since i check out the items but there is no movement

Spam mail, tried to unsubscribe 10 times at least, they keeps
filling my inbox/ spam mail folder with useless offers. Do you really think I will buy from this company another time?

Don’t share your email with them. A better solution would be to avoid this company altogether.

I've orders an android phone which they say they had now after paying they say they don't have it. This company promises much but delivers nothing service quality and reporting is a shambles I would chose another vendor seriously they just disappeared after I asked why they promise then change advertising complete misrepresentation.

CHINAVASION is a HUGE Fraudulent SCAM website. STAY far, far away from this website. They either take 2 months to deliver a product or you will never even receive it. Their customer service is non-existent because they NEVER respond to any emails. I ordered 4 items from them at the beginning of June with 7-20 days delivery time and have only received one of the items. Their policy states they will issue a full refund if their delivery times are not met, but it's hard to do when you don't respond to any emails. I also have a fraudulent charge of $14 on my card from June 28th when I haven't ordered anything else besides the initial 4 items. This is all-around the WORST Chinese supplier I have ever dealt with. Don't save your information because you will get random fraudulent charges, none of the items you ordered, or they will be delivered by 2023. If you have any common sense STAY away from this website. I learned the hard way and have lost hundreds of dollars. Don't make the same mistake!!!!! SERIOUSLY DON'T BUY ANYTHING FROM THIS WEBSITE!! No matter how good the price looks, because it doesn't matter if you never receive the item.

I ordered a 2in1 tablet for about 420€ on April 2nd. Paid with paypal. After three weeks their support contacted me. They wrote the product was out of stock (but at the same time you could still order it for that price) and they offered me to cancel the order.
First I confirmed my order, only to get another message that they strongly advise me to cancel and reorder when the product would be available. If I didn't answer they would cancel my order and refund me.
Finally, I agreed to cancel as banggood has played the same game with me. Hopefully, I will get my money back.
Conclusion: At the moment, some China warehouses seem to publish many hoax offers, perhaps to collect money, evene if it is only for some weeks.
Maybe someone can explain that business idea

I ordered something in November 2018 but it was never dispatched and so never delivered.

lost me as a customer they have zero customer service if u have a defective product good luck stay away

I have ordered for DHL our goods for up to 8 days. I got a fake number twice, then one phone came but wrote that all the goods came. After 30 days he did not return the money and did not deliver the goods !!! The supplied phone does not have accessory parts, so it's useless! In China, we buy goods for $ 500,000 and I have not met such a disaster. Who wants to worry, lose money and buy goods without warranty. I do not recommend anything to buy it's a bunch of liars and cheaters !!!

I ordered a phone. Doesnt work after 5 months and nobody wants to asnwer my emails, not possible to return I wrote to all the services and they just let you down.
I've never seen something like that. This is a bid scum.
They ask you to write good comments in exchange of stuff but this is just to have better rates

No they haven't closed down, Just going through some big changes it seems. Not sure what they are yet, will see middle of November, Mean time they have some very cheap car accessories, just brought a heap of things.

Ordered two phones, both at 60% discount which later pfovrd to be hoax. The "discount" lasted one day, among other things I purchased those phones and all appeared OK. After 4 days they informed me that they will refund the money I paid for those phones, allegedly article is not available. At the same time, article is still available on their pages.

Pretty good order fulfilment but you'd better hope there is no need for this company after the sale. I purchased a $400 phone. Had issues with poor reception from the start. After 3-4 daysof receiving the package I contacted Chinavasion "support". Took several attempts to finally submit ticket due to their site sucking as well. Didn't hear back for 5 business days and contacted again. They replied 3 days later asking me vague questions that I had already explained in much detail. Never received any response from them same day regardless of me replying less than 20 from message receipt. So over the next 2 weeks....they would ask a pointless question or a lame suggestion (example removing battery and restarting)to resolve problem. I would answer the question then have to wait another day for them to not ever answer my questions nor read my replies to know what I have already attempted. No change, still have a phone that doesn't work & they just quite answering my messages all together. So when you read that they have this great return/warranty program....good luck even getting them to provide an rma. They don't seem to stand behind what they sell whatsoever.

Terrible support structure, please don't buy from these people.

They have gone out of business, so no use reflecting anymore about their (often disappointing) performance.

Good service delivered in reasonable time. Take caution there is likely to be a uk customs cost to add to any equipment obtained from China.

They were a great store, good customer service.

Chinavasion did not provide good service and they never had anything in stock, just a second rate drop shipper really.

I heard from one of their staff that they are closing down this week. No stock left on their site if you go and have a look.

You know what, I thought this company was kinda cool.But I was wrong.
I have witnesssed first hand how terrible the customer service is with chinavison. And now I witnessed false advertisement on every level including product function, delivery date, etc.

The most recent phone...pos.
Online said it can fall from high heights, waterproof, blah blah. Well tell me why it fell of of someones lap and boom its f#$%r@ now. But i have a thin alcatel idol 3 with no case or screen protector that fell A LOT and theres not a dent on it. Also, now all of a sudden the phone is discontinued after they were contacted about it?

The phone before this latest one took 2 almost 3 weeks to arrive after an overnight shipping fee was paid. Oh and then the phone only ran on 2g. are you serious....
What I just explained is a tiny morsel of the problems that came from chinavision.
MOST of those 5 start reviews are BS. Even on chinavison.com. You cant event give a review on the site. only feedback. And the "live chat" is offline? Of course it is.

I was reading other victims of chinavisons's reviews and alot of people are saying they never got their refund or the product was f&^# up.

They owe multiple refunds this way but are refusing. They are selling bogus products and not providing real customer service and value.

I was going to give them a chance before I wrote this but they got WAY too many chances. I am still waiting for the response from them.

FYI do not buy from chinavison

Great company one of the best Chinese companies out there great customer service very fast despatch time and very fast delivery unlike the rest I reviewed so my advice if you want excellent service and fast delivery and proper despatch time buy from this company excellent 😁

Very pleased with my experience. Super fast posting of items. Excellent service. Very very satisfied customer. Thank you very much.