Chinavasion.com Reviews 

301
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I was a customer of Chinavasion for about five years virtually all there products failed within six months and you never got your money refunded for their shoddy goods Stopped using them around 2013... See more

Rated 1 out of 5 stars

This company does not like replacing faulty goods, I have been trying for 3 months now for a replacement or refund for earbuds that will not charge, they were delivered this way. I ordered these well... See more

Rated 1 out of 5 stars

Chinavision.com is a very bad site. The items ordered were either damaged or did not match the description. Face masks into which a filter could be slid into were only single-walled, so nothing coul... See more

Rated 1 out of 5 stars

Bought an Android car radio from Chinavasion (after a google search for the model) and paid extra for Express Delivery (3 working days). So far the parcel has to detained in Madrid by customs for 2... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

China Electronics Wholesale and Dropship: Gadgets, Cell Phones, Car DVD Players, Digital Cameras, MP4 Players, Spy Cameras, Security Products, PC Accessories, and more...


Contact info

1.6

Bad

TrustScore 1.5 out of 5

301 reviews

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1.6

All reviews

(301)

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Rated 1 out of 5 stars

Stay away from Chinavasion

I bought 6 digital surveillance cameras and one NVR. After I put them into service, in less than a month the NVR and 2 cameras failled.
I sent these devices back to Chinavasion but they told they were no longer being manufactured and they couldn't repair them anymore because they didin't have spare parts. I tried to negotiate with Chinavasion, asking for my money back, but no way.
In summary, stay away form Chinavasion, do not ever of buying from them, theirs devices are not reliable and you cannot repair any device that may fail.
As for your money back? Ho ho ho ... forget it.

June 2, 2018
Unprompted review
Rated 4 out of 5 stars

Good :but ..

I am using this site past 6-7 years , quality reliable , fast delivery ,
but little fraction is some time some small items not in package
like my order 2897885 in that CVACC-LT327] Bluetooth Game Pad - 2 Analogue Sticks, D-Pad, 8 Action Buttons, 400mAh Battery, Bluetooth 4.0
above item came without 'Wireless Receiver' and also I am not able to connect through Bluetooth ,

Manual is there as per manual we tried more than 50 times but no luck now this item I am not able to use I do not know what happend

May 9, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service phone…

Excellent customer service phone arrived at my UK address only 36 hours after ordering.This is the second time I have purchased a phone from Chinavasion and would highly recommend them to anyone.
Delighted!!!

April 15, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent and quick services

Excellent and quick services. Item was secured and well packed before delivery. Customer service is excellent prompt reply for any inquiry. Found my item if perfect condition no problem at all. I strongly recommend Chinavasion.

April 8, 2018
Unprompted review
Rated 1 out of 5 stars

Items never received. No refund... Update: received credit

Update: After sending them multiple links to my posts... They finally gave me a credit (7 months of emails back and forth) for the full amount. (I re-ordered from them and waiting for delivery...)

In return I am to remove all my negative feedbacks. (CONDITION SET BY THEM)
------------------------------------------------------------------------------
I ordered a phone and some other things. (160$) Products never arrived.

I opened a ticket and after months of back and forth. I was told there's nothing we can do.

here is one of the replies:
---------------------------
Dear Marc,

"Our local post office had finished the investigation and the resuld is delivered. However, if you have not got it, their suggestion is as below:

1. This is a kind of post service and they can't provice the delivery signature.
2. Use this one 61299991206455380299 to contact FedEx to see which post office they delivered to?
3. Use this one 9261299991206455380299 to your local nearest USPS to see where they delivered the parce.

Thank you for your assistance."
----------------------------------
Fedex shows delivered to post office... Post office shows waiting for package.

So I lost 160usd.

Never buy from them!

March 27, 2018
Unprompted review
Rated 5 out of 5 stars

Best Chinese source for Xiaomi Mi Mix 2

“ I have been dealing with Chinavasion with personal purchases and drop shipping for 7 years. Products have always been top quality. You have always honoured warrantees and resolved any issues (only 2 which were minor repairs). You are easy to contact and speak with through Chat. I have bought a Xiaomi Mi Mix 2 from Chinavasion and this phone has exceeded my expectations. I bought from Chinavasion because I have total confidence in this excellent, established and friendly company. They have stood the test of time. I saw the Mi Mix 2 advertised cheaper elsewhere but don't be taken in. These companies had bad reviews. I stick with what works. Thank you Chinavasion. David Martin Davies, Wales, United Kingdom ”

March 8, 2018
Unprompted review
Rated 3 out of 5 stars

they gave full refund

I will give 3 stars because they did refund full payment on paypal.
After waiting for more than two months the item I ordered did not arrive, the tracking says package has been stuck in hong kong, asked for a refund , they gave me full refund in paypal.

To anyone ordering from them or from any other chinese related company, you should always expect bad things to happen,be prepared to lose your money. I was expecting late delivery, I was expecting faulty item, I did not expect full refund which surprised me.
Use paypal to be a bit safe.

Thanks

March 7, 2018
Unprompted review
Rated 4 out of 5 stars

BRILLIANT

BRILLIANT! Nobody ever gets a 5/5 from me. Otherwise, they have nothing to improve upon. So the best I could ever give would be a 4/5. The support is excellent, first class support! I have wanted to put on feedback after each "chat", but there does not seem to be any button or pop up that follows straight after. Perhaps your tech guys could look into this, or am I just being stupid here and I can't see it? Thank you again for a good reliable service, and it's 24/7, you can't get better than that! Marc - Bristol, UK.

February 8, 2018
Unprompted review
Rated 5 out of 5 stars

Unique online service

I was amaze of your good service and the product was delivered as promised in good condition.what can say more..keep up the good service.

February 6, 2018
Unprompted review

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