Chocolate Now Reviews 

156
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

HUGE apologies! Wrong company! I Left a bad review for the wrong company. I was searching for another chocolate company I purchased from. I have no idea how I managed that lol. I have never purchased... See more

Company replied

Rated 2 out of 5 stars

I made an e-mail chocolate order and forgot to display my discount code. I then asked if anything could be done - and was told not surprisingly that it couldn't be given after the event even though t... See more

Rated 1 out of 5 stars

I ordered chocolates for my father for his Birthday at the beginning of December. It looked like such a great place that I ordered a larger order to be shipped just before Christmas. Two weeks before... See more

Company replied

Rated 3 out of 5 stars

The delivery of the chocolates was very fast indeed. However, the products are a little disappointing. Don't get me wrong, they are nice, but not really worth the very high price paid. The fruit flavo... See more

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1.1

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TrustScore 1 out of 5

156 reviews

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1.1

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(156)

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Rated 5 out of 5 stars

Excellent service

Very happy with the service, although I placed an my order in a short notice, they still managed to deliver it on the requested time.

Thank you

March 13, 2013
Unprompted review
Rated 5 out of 5 stars

Perfect - as always

Have been a regular customer for a number of years now & purchased quite a few boxes of chocolates - i've never been let down, the chocolates are always first class and they make the perfect present and always a perfect impression! - highly recommended.

March 11, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent product and excellent service

The chocolates are not only delicious and high quality, but the service you receive is second to none. You can buy gifts for people but let them choose which chocolates they want to select. It means that there's none of the ones they don't like, just their favourites. The response to your order and delivery is very rapid.

March 11, 2013
Unprompted review
Rated 5 out of 5 stars

Very efficient and reliable

Such a wonderfully efficient and reliable service that enables us to send wonderful yummy chocolates to loved ones in the UK as we are in South Africa. They have always been fantastic. Well done !

March 11, 2013
Unprompted review
Rated 5 out of 5 stars

Very Happy Mum

Hi,
Chocolates arrived on time and mother is very happy, only hope my sister doesn't pinch them!!! Thanks again for your excellant service.

Ian and Jan Langmead

March 10, 2013
Unprompted review
Rated 4 out of 5 stars

Delivered far too early for Mother's Day

I have been buying chocolates from Chocolates Now for a few years because my Mother enjoys them so much and they normally deliver within the specified time frame chosen. This year I ordered chocolates to arrive for Mother's Day, between the 7th and 11th March and they were delivered 27th February, thus spoiling the present idea.

March 2, 2013
Unprompted review
Chocolate Now logo

Reply from Chocolate Now

Hi Mandy,
I'm very sorry for the mix-up! Our webserver seems to have "lost" the dispatch date, so it came up as "ASAP", which is why we sent your order out straight away. Our records do, however, say delivery should be 7th-11th March, so I really don't know what happened! I have sent this on to our technical team to look into, but it was probably caused by a temporary network glitch. Please accept my sincere apologies for spoiling the surprise - Vicky.

Rated 5 out of 5 stars

Awesome, 5 stars for sure!!!!

My son is studying abroad in London and I wanted to send him a gift and with Valentine's Day coming up, it was perfect, CANDY, and they even wrapped it for the occasion. I knew it would cost a lot to send something from the states as well as take forever to get there. Plus wondering how customs would handle my homemade candies. Soooo I decided to order him candy from the UK. It was easy and perfect. My son received these candies in just a couple of days and he was truly excited and I think ate all 16 pieces in one afternoon. Thank you so much for helping me give my son this gift. Since I picked which variety to send it made it seem like I was making them myself. Thank you so much!

February 18, 2013
Unprompted review
Rated 5 out of 5 stars

Chocolates sent on Valentine's Day

I can highly recommend the service from this Company. I ordered the
chocolates from South Africa and was thrilled to learn they arrived on time, in London,
on Valentine's Day (one of the busiest days of the year for chocolate deliveries!)

February 18, 2013
Unprompted review
Rated 4 out of 5 stars

tasty chocolates, quick delivery

I ordered a selection of chocolates for my fiance and they were delivered to him within two days. He said the majority of the chocolates were delicious.
However, I had specifically picked chocolates I knew he would like but those are not the ones he received. He said he received two chocolates that contained coffee in them which he hates. He also did not receive the specific fruit flavors/liqueur flavors I picked out for him. All in all I think he would have been much happier with the selection I originally picked for him. I am not pleased that the offer the service of hand picking chocolates and then don't follow what you pick out.

*While my initial experience with ChocolateNow was not quite satisfactory, they quickly remedied the problem. My fiance received a new box of the correct chocolates within a day of my posting my initial review. I realize mistakes happen and I am very happy with ChocolateNow's quick action to fix the problem. I highly recommend them.

February 16, 2013
Unprompted review
Chocolate Now logo

Reply from Chocolate Now

Oh DEAR! I'm very sorry to hear we messed up! Getting the wrong chocolates is a very rare event indeed - we must have accidently switched your box with another one during the Valentine's rush! Thanks for letting us know, a new box of chocolates will be on it's way tomorrow.
- Vicky

Rated 5 out of 5 stars

the perfect gift

I live in America and my boyfriend lives in England. So it was hard for me to figure out how to get him something for Valentines day in time. After looking at some reviews i decided to get him some chocolates hoping that they would arrive on time. They did, my boyfriend loved them! He said that he nearly ate the whole box in one sitting.

February 16, 2013
Unprompted review
Rated 5 out of 5 stars

My husband loves these!

I found "Chocolates Now" on line 5 years ago just after my husband and I started dating. I've got him these chocolates for Valentines Day every year since then and he absolutely adores them. The company itself is aces!! I have never had an issue with them. All services as promised. Beautifully wrapped, delivery within the timeframe chosen... I would highly recommend to anyone!!

February 16, 2013
Unprompted review
Rated 5 out of 5 stars

Wonderful!

I sent these to a friend and she loved the chocolates. I only wish I had bought a larger box. I'll have to do that just as soon as I can so maybe it will take an hour or so longer to eat them all.

February 12, 2013
Unprompted review

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