Chocolate Now Reviews 

156
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

HUGE apologies! Wrong company! I Left a bad review for the wrong company. I was searching for another chocolate company I purchased from. I have no idea how I managed that lol. I have never purchased... See more

Company replied

Rated 2 out of 5 stars

I made an e-mail chocolate order and forgot to display my discount code. I then asked if anything could be done - and was told not surprisingly that it couldn't be given after the event even though t... See more

Rated 1 out of 5 stars

I ordered chocolates for my father for his Birthday at the beginning of December. It looked like such a great place that I ordered a larger order to be shipped just before Christmas. Two weeks before... See more

Company replied

Rated 3 out of 5 stars

The delivery of the chocolates was very fast indeed. However, the products are a little disappointing. Don't get me wrong, they are nice, but not really worth the very high price paid. The fruit flavo... See more

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1.1

Bad

TrustScore 1 out of 5

156 reviews

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1.1

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Rated 5 out of 5 stars

excellent chocolates, prompt delivery

These chocolates are lovely and it is great to be able to pick your own favourite choccies!!
The choice is amazing and the service is always prompt and reliable. I have sent my family these chocolates and they have all loved them.

December 19, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent quality, reasonable pricing, outstanding service!

We are amateur chocolate connoisseurs. The variety of chocolate on offer from Chocolate Now, as well as the quality and value have made us staunch supporters of this firm. Service too is a factor. On one occasion we omitted some crucial data from our order and received an immediate courteous response from their order desk. If there were a rating for this company we would give them five stars without hesitation.

December 19, 2012
Unprompted review
Rated 5 out of 5 stars

An excellent service and yummy chocolates

Vicky was really helpful as the first chocolates ordered were not delivered - lost somewhere in the depths of the English Mail System. So she replaced them with no quibbles - an excellent service and we'll certainly use them again,

December 19, 2012
Unprompted review
Rated 3 out of 5 stars

Good, but not that good.......

The delivery of the chocolates was very fast indeed. However, the products are a little disappointing. Don't get me wrong, they are nice, but not really worth the very high price paid. The fruit flavours are a little bland, should have had more depth. I would also say that the chocolate is not of the highest quality. These chocolates are no better than what you'd get in M&S or Thorntons but are a lot more expensive.

December 18, 2012
Unprompted review
Rated 5 out of 5 stars

Who does not like chocolate and these are the best!

I have purchased these Chocolates on many occasions for family members. I love choosing the Chocolates myself for them, it makes my gift feel more personal. They are always beautifully presented and gratefully received .
If you are going to have chocolate then have the best ....

December 17, 2012
Unprompted review
Rated 4 out of 5 stars

Excellent service and product.

Excellent service and product but could be more accurate with your delivery times.

December 15, 2012
Unprompted review
Chocolate Now logo

Reply from Chocolate Now

Hi Carol,
We can promise delivery on a specific date, but only when you select one of the guaranteed delivery options.

Rated 5 out of 5 stars

Chocsational perfect presentation, A gift to be proud to give.

Hi Have you heard of Chocolate now, ordeing from Australia, I know that I can trust the quality and the delivery is always on time. It always gives my UK friends a huge surprise when I send them Choc now Chocolates ,They are presented so so well, that they don't want to open them and spoil the wrapping. It is so easy to arrange a delivery, and I tell all my other friends about Chocolate Now,

December 13, 2012
Unprompted review
Rated 5 out of 5 stars

Splendid - as usual!

Since my sister first sent me some of these chocolates, I have used Chocolate Now many times, and the service and quality never fail to please.
Those I have given the gifts to always get excited about making their selection...though it is difficult with such lovely goodies to choose from. The seasonal variations add interest, so you don't always see the same chocs.
I have sent chocs to addresses in the UK Europe, and they arrive quickly and safely regardless of destination.
One of my favourite gifts to give anyone.

December 2, 2012
Unprompted review
Rated 5 out of 5 stars

Simply Decadent and Delicious

I followed up to make sure that the order had been received
by the person concerned. I had only put a " V " as the sender
and this was incorrectly stated on the order as a " L ". So
the receiver did not know who the order was from until I asked if the order had been received. The receiver then put 2 and 2 together - this was not a problem
but it took time to resolve. (My mistake)

The response that I received was that the chocolates were delicious and all 30 chocolates had been consumed within 48 hours of receipt. Hopefully they were shared amongst friends !

I will definitely use the service again but will make sure that I put
my name on the message and not just an initial. It is reassuring to know that there is a company who offer a top quality product and professional service that one can rely on with confidence. I will definitely be placing more orders with CHOCOLATE NOW !

November 27, 2012
Unprompted review
Chocolate Now logo

Reply from Chocolate Now

Sorry for any confusion! I'm glad to hear that your chocolates arrived ok though.

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