Choice was quick to respond when claim started. And then when additional damage to furnace continued claim repairs very fast. Other than the cost which I thought was going to be 100% but was about 60%... See more
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Choice Home Warranty plans offer comprehensive protection against the high cost of repair or replacement of properly maintained major systems and appliances. A policy holder calls our claims center and pays a modest service call fee per claim when a problem or repair need arises
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Contact info
2147 Lincoln Highway, 08837, Edison, United States
- (888) 531-5403
- info@choicehomewarranty.com
- www.choicehomewarranty.com
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I would select zero or negative rating…
I would select zero or negative rating number if possible! This company has the most harassing business practices of any company that ive ever seen.
Ive declined their offer and asked that i be removed from their phone list 2-3 months ago. They will not honor my request and continue to call weekly.
Trouble call onn friday repairmanQuick repair here…
Trouble call onn friday repairman here on monday fixed the microwae same day
Excellent service provided by the tech
Excellent service provided by the tech. He arrived ahead of schedule and fixed the problem quickly. He explained things as he went along. Would highly recommend. Service fee was on point as well Thanks.
When I incured some unusual…
When I incured some unusual circumstances during my Claim which I hadn't incurred before for any of my Claims, Chice Warranty made it happen with 1 phone call without any questions or hesitations.
Excellent response time for washer…
Excellent response time for washer service and repair. Repairman knowledgeable and thourough.
So so
Ultimately, the contractor was great and fixed the problem quickly.
However, CHW initially assigned a company that could not do the work for nearly two weeks. This is often the case w CHW. Waiting two weeks for an AC repair when temps are 95 degrees is untenable.
I had to push back multiple times through multiple layers of AI and real humans before the company finally reassigned it to someone who could be there the next day.
I understand increased demand during temperature extremes, cold or hot, but you are the pros and have all the data from years of doing this to be able to do much better demand/capacity planning, and have extra assets available to provide timely customer service.
Outstanding Support
Leslie M was very helpful and understanding. She was very pleasant to talk with and very helpful especially with Military Service Members and Veterans. Highly recommend CHM.
Greg harkins was very nice and polite
Greg harkins was very nice and polite, explained everything to me that I could understand
It took 5 days to repair my account unit
Fast service
Technician was good and service was fast but he could not fix the problem.
Great service/happy customer
I had a great experience with Choice Home Warranty. They responded quickly, provided great service, and found an excellent technician to take care of the issue. The technician was professional, knowledgeable, and got the job done in a timely manner. I’m very pleased with the service and would definitely recommend Choice Home Warranty!
They denied my AC repair claim
They denied my AC repair claim. My 10-year-old AC condenser has developed a leak, but they are claiming the damage is not covered because the condenser coil fins have become bent and clogged with debris, allegedly causing improper airflow and the leak.
However, the technician they sent clearly stated that the bent fins did not cause the leak. This appears to be nothing more than an excuse to avoid paying for a covered repair. Their handling of the claim has been extremely frustrating and, in my opinion, shady.
I’m going to contact the Better Business Bureau (BBB) and my lawyer to challenge the denial and pursue the matter further.
Zero stars it's scaming company
Zero stars it's scaming company
I need them twice.. first when I had a small leak in my garage roof then when my water heater needed to be replaced
In the first case they denied me and in the second case they told me that I have to pay eleven hundred under non covered conditions instruction which is scam
Save the thousands you pay for their membership my friend cuz it's going to help you to fix without even hustling with them
It was great
It was great. It was a short turn around, the tech was in and out in 5 minutes, and did a great job.
Agent was very knowlegable and helped…
Agent was very knowlegable and helped this veteran out.
AWESOME SALES PERSON AND FROM A FAMILY…
AWESOME SALES PERSON AND FROM A FAMILY MEMBER HIGHLY RECOMMENDS 100%.
My dishwasher went bad and the experiecne I have with Chpice Home Warrenty is horrible
Choice Home Warrenty - Stay Away from it - My dishwasher went bad and the technician came and gave an estimate of $ 395 for repairs. The replacement cost of my Dishwasher is $1200 to $1400. The mAke and model is Whirlpool Model WDT750SAKB0. TO MY SURPRISE CHOICE IS OFFERING THE REPLACEMENT OF THE DISHWASHER AND THE MONEY THEY ARE OFFERING IS $272. Less than thee repair cost??
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