ChromeBurner Motorgear | United Kingdom Reviews 62

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

We purchased 2 x ADX 2 helmets from ChromeBurner. The very first rain we encountered found it's way through the top of the visor. We contacted ChromeBurner and their reply was "the helmets aren't wate... See more

Rated 1 out of 5 stars

Will never use this company again. Wished I had read there low 2.3 Star rating before I purchased a Cardo Neo coms unit for £207 and then an additional £57 for tax . Always read the reviews, says it... See more

Rated 1 out of 5 stars

"We pay shipping over £150!" What the don't tell you is that they use FedEx, You get charged VAT, and a "Disbursement fee" (A con) a month later. A month after i made my purchase i'm slapped with... See more

Company replied

Rated 1 out of 5 stars

I am being chased by Fedex for VAT on a helmet I purchased and had imported to the UK. Chrome burners website states that all helmets imported to the UK are VAT exempt, this is not the case, w... See more

Company details

  1. Motorcycle Shop

Written by the company

ChromeBurner is an international retailer in motorcycle gear. We offer a huge variety of motorcycle helmets, boots, clothing and accessories. Order your favorite gear online. We ship worldwide!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

62 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

After searching high and low for a…

After searching high and low for a motorcycle helmet I wanted (Shark X Drak 2 Thrust), I came upon Chromeburner Motorgear. Their prices were way cheaper than any of the UK moneygrabbers and they had the item in stock I required, along with the optional facemask (this is not standard on this particular model).
I was sceptical about spending my money with a company from abroad but I took the risk anyway. Fortunately for me, it paid off. My pristine item arrived after about 10 days and I'm very pleased with it. The packaging was great and the item was better than expected. I would say that the communication by email wasn't the best but I can't comment on telephone communication as I didn't venture down that route.
In brief, my particular items totalled around £75 cheaper than any UK seller could offer (or was willing to offer) and they arrived just as quickly.
Very pleased.

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Bought a Bering Laminated jacket , very hard to locate in the uk , shortage of stock .
Came across Chromeburner , all sizes and a good bit cheaper than uk , delivery from Holland included.
Arrived spot on time , good prompt reply to emails , will definitely look here in the future for top quality excellently priced gear .

May 31, 2020
Unprompted review
Rated 5 out of 5 stars

Great crew

Great crew. Good correspondence and all transactions done by the book with tracking and good delivery times even from Netherlands!!! Thanks Chromeburner!!!

May 4, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent friendly company to deal with

Excellent company to deal with. Ordered wrong size trousers via Amazon. Contacted company. friendly staff and no problem. Returned wrong size motorcycle trousers and they sent ones that fitted. Dealt with them by phone. Staff so friendly and spoke first class English. New trousers fitted and of high quality so very happy customer here. Clive S. UK

April 8, 2020
Unprompted review
Rated 5 out of 5 stars

Cardo Packtalk Bold (single)

Being my first order with ChromeBurner, I was unsure what to expect, but was very impressed all round. A good price, it arrived very quickly and works a treat.

March 15, 2020
Unprompted review
Rated 5 out of 5 stars

Great company & customer service second to none

Great company to deal with, after a problem with the delivery.
Not an issue for the team of Chromeburner.
Thanks to Kevin and the customer care team.
Would not hesitate to deal with this company again, and would recommend to anyone thinking of purchasing.

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

Bought a helmet as a gift

Bought a helmet as a gift, was a good price, delivery was efficient, and the receiver of the gift says the quality is amazing and it was packaged very securely. Will use this company again in the future ;)

December 7, 2019
Unprompted review
Rated 5 out of 5 stars

Alpinestars boots

Very pleased. Has to change my boots as I ordered the American size 9. Great response from Chromeburner. I had to pay to return the boots but didn’t mind as they were a great price. Will use again.

November 29, 2019
Unprompted review

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