This is the second watch I've bought from Chrono24. Both purchases went through without a hitch - the dealers were honest and the watches were delivered promptly in condition as described. Love the es... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have been purchased 2 times on this platform, from both independent seller and trusted dealer, and the experience was satisfied so far. Of course, those sellers I made transaction with, are real dea... See more
I am a customer buying from Singapore, bought a watch from the seller in United Arab Emirates. My first purchase on Chrono24 went smoothly and was a good experience overall. The website is trustw... See more
My very First experience with Chrono24 has been very painless and stress less! They UI are intuitive and on point. Choices of timepieces are amazing from vintage pieces to current models. Great for in... See more
Company details
Information provided by various external sources
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 302,538 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Contact info
Haid-und-Neu-Straße 18, 76131, Karlsruhe, Germany
- www.chrono24.sg
4.8
Excellent
687 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Chrono24
Dear J.L,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Trusted, authentic
First time buying a watch online, but not disappointed with this purchase.
April 29, 2022
Reply from Chrono24
Dear Mr. Foong,
Thank you for using Chrono24.
We're glad to hear that you have received your favorite watch. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
My favourite, dependable platform to buy watches:)
I bought a few watches via Chrono 24 already. Great place to buy a watch that may not be available in your country. My trusted platform:)
April 28, 2022
Reply from Chrono24
Dear Mr. Tan,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Reply from Chrono24
Dear SP,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Chrono24's currency conversion rate is…
Chrono24's currency conversion rate is poor. Especially when the buyer is forced to pay in USD for escrow service instead of the seller's currency, resulting in double currency conversion.
April 28, 2022
Reply from Chrono24
Dear TK,
Thank you for using Chrono24. We would like to thank you again for your feedback about the currency matter.
Your insights enable us to continue improving our online marketplace for you and other fellow watch enthusiasts.
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
We look forward to your next visit to Chrono24.
Your Chrono24 Team
My order was automatically marked…
My order was automatically marked completed when I didn’t had time to open the package and check it’s content.
What if I was scammed?? Before even opening and checking it, the order is already completed and I can’t stop my money from transferring.
April 26, 2022
Reply from Chrono24
Dear Mr. Chong,
Thank you for using Chrono24. We're sorry to hear you had an unpleasant experience.
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Happy with my first purchase from…
Happy with my first purchase from Japan.
I live in SG, and the shipping from Japan was great. Well packaged and wrapped. Item was authentic.
April 25, 2022
Reply from Chrono24
Dear Gabriel S,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Great Customer service by Chrono24…
Great Customer service by Chrono24 Team. Buy with clear piece of mind.
April 25, 2022
Reply from Chrono24
Dear Chrono24 User,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
As a first time buyer
As a first time buyer, it was a great experience from the start. Watch was delivered promptly. Will be happy to use Chrono24 for future purchases.
April 20, 2022
Reply from Chrono24
Dear Mr. Gulfaraz,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
User friendly app and transaction is fuss free
User friendly app and transactions had been smooth for my purchases.
April 19, 2022
Reply from Chrono24
Dear Shyam,
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Reply from Chrono24
Dear Mr. Chan,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
very detailed in replying my questions
April 18, 2022
Reply from Chrono24
Dear Ms. Goh,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Great communication with the Chrono24…
Great communication with the Chrono24 Account Exec, clear directions and guidance & super smooth transaction
April 18, 2022
Reply from Chrono24
Dear Chrono24 User,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Trusted platform for high value watches.
April 16, 2022
Reply from Chrono24
Dear Han,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Excellent item from Quality Company as…
Excellent item from Quality Company as described by attentive seller coupled with prompt delivery = Satisfied buyer
April 15, 2022
Reply from Chrono24
Dear Mr. W,
Thank you for using Chrono24.
We're glad to hear that you have received your favorite watch. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Very good experience
Sold twice and bought once - so far very good in terms of user experience. Definitely a go to platform for watch enthusiasts to buy and sell.
April 14, 2022
Reply from Chrono24
Dear Mr. Chung,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Reply from Chrono24
Dear Mr./Ms. Cho,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Great platform to buy and sell watches
Great platform to buy and sell watches. My purchase was seamless and the purchase process, tracking is well documented in Chrono24 as well
April 11, 2022
Reply from Chrono24
Dear Mr. Poon,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Excellent platform!
April 6, 2022
Reply from Chrono24
Dear MR,
Thank you for using Chrono24.
We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
Your Chrono24 Team
Platform works excellent but..
Platform works excellent but... payment and currencies are the big trap here. I'm an expat living in Singapore, bought a watch from a seller priced in EUR, but I cannot pay directly in EUR, with my European credit card, as Chrono24 insists on USD payment based on my location! Hence I ran into a double currency conversion (EUR to USD to SGD) which adds quickly over 5% to the initial purchase price! That's bad! So if you're looking to buy a watch in an other than your native currency, watch out! Big Trap! Besides that major flaw, a very good platform!
April 5, 2022
Reply from Chrono24
Dear Mr. Desis,
Thank you for using Chrono24. We would like to thank you again for your feedback about the currency matter.
Your insights enable us to continue improving our online marketplace for you and other fellow watch enthusiasts.
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.
We look forward to your next visit to Chrono24.
Your Chrono24 Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.