Chrono24 Reviews 

687
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is the second watch I've bought from Chrono24. Both purchases went through without a hitch - the dealers were honest and the watches were delivered promptly in condition as described. Love the es... See more

Company replied

Rated 5 out of 5 stars

Have been purchased 2 times on this platform, from both independent seller and trusted dealer, and the experience was satisfied so far. Of course, those sellers I made transaction with, are real dea... See more

Rated 5 out of 5 stars

I am a customer buying from Singapore, bought a watch from the seller in United Arab Emirates. My first purchase on Chrono24 went smoothly and was a good experience overall. The website is trustw... See more

Rated 5 out of 5 stars

My very First experience with Chrono24 has been very painless and stress less! They UI are intuitive and on point. Choices of timepieces are amazing from vintage pieces to current models. Great for in... See more

Company details

  1. Watch Store

Information provided by various external sources

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 302,538 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


Contact info

4.8

Excellent

TrustScore 5 out of 5

687 reviews

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No recent history of asking for reviews

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4.8

All reviews

(687)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Secure payment and on time delivery

Found the watch I was looking for on the Chrono24 site and the retailer send the watch in a protective package. Received it within the delivery period stated.

July 3, 2022
Unprompted review
Chrono24 logo

Reply from Chrono24

Dear Sam S,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

As a 1st time buyer in Chrono

As a 1st time buyer in Chrono, i love chrono . I called Germany office and ask about question that i had in my mind, operator was explained to me and answer my question . So thank you so much for this .

June 29, 2022
Chrono24 logo

Reply from Chrono24

Dear Hlwan,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

Chrono24 provide excellent escrow…

Chrono24 provide excellent escrow payment service which allow buyer to rest assure of the arrival of the watch purchased & quality satisfaction. Looking forward to buy watches from Chrono24 again.

June 27, 2022
Chrono24 logo

Reply from Chrono24

Dear Mr. Tan,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

Smooooooth as always

Smooooooth as always. 5 stars!

June 24, 2022
Chrono24 logo

Reply from Chrono24

Dear Mr. G,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

Everything went very well

Everything went very well. Received the watch slightly earlier.

June 22, 2022
Chrono24 logo

Reply from Chrono24

Dear Mr. Ryabchenko,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

I enjoy Chrono24 as it has proven to be…

I enjoy Chrono24 as it has proven to be trustworthy. It gives me the feeling that chrono 24 will do its best to make sure that buyers are not cheated. It also provide a wide range of reliable sellers

June 19, 2022
Chrono24 logo

Reply from Chrono24

Dear Mr. Chua,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

Safe and legit

June 15, 2022
Chrono24 logo

Reply from Chrono24

Dear Mr. Hao,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

First experience was great

First experience was great. The escrow account service they provide worked well.

June 7, 2022
Chrono24 logo

Reply from Chrono24

Dear Mr. R,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

Excellence service will strongly…

Excellence service will strongly recommend to my friends. Tot there’re still lot scam at other platform but chrono24 still a trust worthy platform.

June 3, 2022
Chrono24 logo

Reply from Chrono24

Dear Mr. Tigerwood,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

It was a breeze selecting and…

It was a breeze selecting and purchasing was such an ease but the price includes a GST government service tax even though it’s not brand new and purchased overseas?

June 1, 2022
Chrono24 logo

Reply from Chrono24

Dear Mr. Tulsi,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars
Chrono24 logo

Reply from Chrono24

Dear Mr. Leong,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

A professional platform where…

A professional platform where horologist finds their beloved pieces!

It caters to a broad price choice against price watch alternatives and provides an exclusive consideration time frame for purchase. It also provides an investment timeline on pieces purchased on their price appreciation.

May 29, 2022
Chrono24 logo

Reply from Chrono24

Dear Jarvis,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 4 out of 5 stars

Very satisfied

May 28, 2022
Chrono24 logo

Reply from Chrono24

Dear Mlelee,

Thank you for using Chrono24.

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

A trustworthy website & a platform that…

A trustworthy website & a platform that is selling authentic luxury watches around the world. Customer service help desk is very responsible and react fast on my query too.

May 19, 2022
Chrono24 logo

Reply from Chrono24

Dear Ms. Tan,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

I am quite surprising that received the…

I am quite surprising that received the watch within a week times

May 17, 2022
Chrono24 logo

Reply from Chrono24

Dear Mr. Chia,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

A reputable online site to shop for your dream watch!

Convenient, authentic and secure. Great global marketplace to find genuine watches at great prices if you look hard enough!

May 16, 2022
Chrono24 logo

Reply from Chrono24

Dear Mr. Jin,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 4 out of 5 stars

It will be great if Chrono 24 can make…

It will be great if Chrono 24 can make more payment options when it comes to purchasing.

May 12, 2022
Chrono24 logo

Reply from Chrono24

Dear Steven H,

Thank you for using Chrono24. We would like to thank you again for your feedback.

Your insights enable us to continue improving our online marketplace for you and other fellow watch enthusiasts.

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

​We look forward to your next visit to Chrono24.

Your Chrono24 Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I would highly recommend to anyone interested in purchasing coveted timepieces. You have the access to an international market with the security of a single point of contact. Very happy with my purchase. Thank you.

May 5, 2022
Chrono24 logo

Reply from Chrono24

Dear RH,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

Great.

Great website. Lots of variety.

May 3, 2022
Chrono24 logo

Reply from Chrono24

Dear Mr. Chan,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

Rated 5 out of 5 stars

Perfect transaction via Chrono24

Perfect handling of transaction via Chrono24. Will buy again.

May 3, 2022
Chrono24 logo

Reply from Chrono24

Dear HD,

Thank you for using Chrono24.

We're glad to hear that you have a pleasant journey on Chrono24. We hope you will make many happy memories with your new timepiece and look forward to welcoming you back to Chrono24 soon!

If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at (+65) 3159 5328 or email us at support@chrono24.com.

Your Chrono24 Team

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