Chrono24 Reviews 

686
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is the second watch I've bought from Chrono24. Both purchases went through without a hitch - the dealers were honest and the watches were delivered promptly in condition as described. Love the es... See more

Company replied

Rated 5 out of 5 stars

Have been purchased 2 times on this platform, from both independent seller and trusted dealer, and the experience was satisfied so far. Of course, those sellers I made transaction with, are real dea... See more

Rated 5 out of 5 stars

The platform works as advertised. Facilitated smooth communication with the seller, payment was held in escrow until documented delivery then released. Always buy the seller when dealing internati... See more

Rated 5 out of 5 stars

I am a customer buying from Singapore, bought a watch from the seller in United Arab Emirates. My first purchase on Chrono24 went smoothly and was a good experience overall. The website is trustw... See more

Company details

  1. Watch Store

Information provided by various external sources

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 302,538 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


Contact info

4.8

Excellent

TrustScore 5 out of 5

686 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(686)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast, Efficient & Professional Transactions

So far I have had no problems with the vendors I've dealt with. They provide very clear and prompt communications. Items were secured and purchased in a very professional manner. Items were received within 3 to 5 days from purchase date.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Had been browsing on the platform for…

Had been browsing on the platform for years and I am totally happy to have finally come across a watch which I will really like to own. The discount to retail is totally unmatched, especially when the watch arrived in an almost new condition. This buying experience has given me the confidence to purchase again on Chrono24 in future.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Buying on this site is a no-hassle…

Buying on this site is a no-hassle experience. I feel secure buying as I've done a couple of times in the past. Chrono24 is doing a great job ensuring communications between buyer and seller happens smoothly. Thanks.

October 4, 2025
Unprompted review
Rated 4 out of 5 stars

Chrono 24 staff were very helpful and nice but the currency used needs improvement

Chrono 24 staff were very helpful and clear in their explanation, my only dissatisfaction is that I bought from Glint, a nice company to deal with, Japanese Yen is the currency they used and since I am in Singapore, the price deplayed on the website is in SGD. However when I decided to buy, the amount to pay was in USD even though I saw that Yen was stated as one of the currencies. I clarified with Chrono 24 staff, who was nice and helpful, was told that only if I lived in Japan, then I pay in Yen. Paying in USD instead of Yen has caused me to pay about 2-3% more. On top of this, because the cost of the watch is now higher, I need to pay more in the goods and services tax for importing this to Singapore! Double whammy!
Yen to USD to Sgd compared to Yen to Sgd directly.

Can C24 look into improving this.
Other than this C24 is very easy to use. Thanks

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great buying experience

Great buying experience. Very good platform and seller was prompt in responding to queries and delivery was super fast. Product received as per expectation, overall very satisfied with the buying process.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Super easy

Super easy - wide range. Good website. Love the website actually.

Safe transactions.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Buy with confidence!

The listings are very easy to navigate and the search filters are helpful.
The descriptions for the watches on sale are very accurate and the numerous photos depict the watch very well.
Therefore, I feel I can select the watch I want with great confidence.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fuss Free Purchase

Purchase was pretty straightforward. Though there was a bit of a wait between payment being made and watch shipping out, it still reached me just in time for my anniversary which was amazing! The seller is as reputable as what was listed and communicated effectively.

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

The exchange rate C24 applied on the…

The exchange rate C24 applied on the watch was artificially inflated resulting in me losing over S$300 on an S$11,000 watch compared to if I had just bought it directly from the seller. C24 did not also disclose up front that they would be applying an inflated exchange rate. I found this out only after ordering the watch and checking Google as an afterthought. Sorry C24, this is unethical. Next time, I will look up a watch on your site but go direct to the seller instead - your Escrow services are only worth it if you disclose transparently and up front how much you will charge for them.

May 29, 2025
Unprompted review

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