Chronofinder Reviews 259

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

My friend and I visited chronofinder in Hatton Garden to sell a Rolex watch belonging to myself. We travelled down from Manchester and meet two young men at their office. The transaction went so well,... See more

Company replied

Rated 5 out of 5 stars

Visited Callum and Lewis last week. They fitted me in for a last-minute appointment, and I’ve got to say the service was excellent. They were welcoming, friendly, and knowledgeable, with a great, secu... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend these guys, fantastic service from enquiring to buying. Very pleased with my purchase. I would definitely buy again.

Rated 5 out of 5 stars

I have dealt with Callum and Lewis for many years now and purchased around 15 watches from them over this time. In this market trust is a huge thing, these chaps have never let me down, always ho... See more

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5.0

Excellent

TrustScore 5 out of 5

259 reviews

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Rated 5 out of 5 stars

I’ve dealt with Callum and Lewis on…

I’ve dealt with Callum and Lewis on multiple occasions over the past 6 years, and they’ve always been a pleasure to deal with.

They consistently source high-quality watches, and their knowledge is second to none. What I’ve always appreciated is how approachable they are they take the time to talk things through, answer any questions, and make sure you’re completely comfortable with the purchase. If your like me and change your mind a lot on which watch you want to purchase, your in safe hands!

They make what can sometimes feel like a big decision very straightforward and reassuring.

I wouldn’t hesitate to recommend them, whether it’s your first watch or another addition to the collection. I wouldn’t buy a second hand watch from anyone else.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Chronofinder

Visited Callum and Lewis last week. They fitted me in for a last-minute appointment, and I’ve got to say the service was excellent. They were welcoming, friendly, and knowledgeable, with a great, secure showroom in the heart of Hatton Garden. I’ll definitely use them again and would happily recommend them.

April 9, 2026
Unprompted review
Chronofinder logo

Reply from Chronofinder

Thank you for the feedback Payman, and for selling your watch to Chronofinder.

Rated 5 out of 5 stars

Very transparent

Very transparent. Nice to deal with, responsive and much better than Watchfinder.

March 24, 2026
Chronofinder logo

Reply from Chronofinder

Thank you very much for choosing Chronofinder to sell your watch.

Rated 5 out of 5 stars

My friend and I visited chronofinder in…

My friend and I visited chronofinder in Hatton Garden to sell a Rolex watch belonging to myself. We travelled down from Manchester and meet two young men at their office. The transaction went so well,and they were so kind and attentive, I couldn't have wished for a better outcome.

March 25, 2026
Unprompted review
Chronofinder logo

Reply from Chronofinder

Thank you for choosing Chronofinder to sell your watch!

Rated 5 out of 5 stars

Callum was helpful b

Callum was helpful and collaborative in finding what I wanted.
Transaction was simple and goods arrived as described and

February 3, 2026
Chronofinder logo

Reply from Chronofinder

Thank you for your purchase Lisa, congratulations on the new watch!

Rated 5 out of 5 stars

READ IF YOUR UNSURE

These people are really friendly and helps to the best of their ability and always kind. At first I was anxious about if it was real but when it came through my door I was so happy. Couldn't ask for any better service or sellers

February 8, 2026
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Reply from Chronofinder

Thanks for your purchase Charlie!

Rated 5 out of 5 stars

Purchasing my first Rolex through…

Purchasing my first Rolex through Chronofinder was a fantastic experience. The service was prompt, the team was well-informed, and they made me feel at ease throughout the process. The watch arrived in excellent condition, and I couldn't be more satisfied with the entire transaction. I would definitely recommend them.

February 4, 2026
Unprompted review
Chronofinder logo

Reply from Chronofinder

Thank you for the business! Congratulations on the new watch.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Would highly recommend and I will be doing future business with them. Keep up the good work guys

January 8, 2026
Chronofinder logo

Reply from Chronofinder

Thank you for the business! Congratulations on the new watch.

Rated 5 out of 5 stars

Very good

Just receive my watch i am very pleased with it and the service is 10/10 highly recommended

January 9, 2026
Chronofinder logo

Reply from Chronofinder

Thank you for the business and congratulations on the new watch!

Rated 5 out of 5 stars

Cannot recommend these guys enough

Cannot recommend these guys enough! I’m from Scotland and hadn’t been down to London to see the watch in person. Multiple videos / pics sent. Then once ordered it was in my hands within 24 hours. Brilliant service

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly knowledgeable

Incredibly knowledgeable! They steered me through the whole buying process with ease and made the whole thing pleasurable. They were recommended to me by a colleague that had just bought from them, and I bought an amazing immaculate Submariner and it won’t be the last one that we buy from them. Thanks Chrornofinder

November 24, 2025
Rated 5 out of 5 stars

Incredible service, 110%Recomended

Got to admit I was a bit dubious about shelling out a big chunk of money with a company I knew very little about. However I can not fault them in anyway, from initial contact right through to after sales the service has been incredible. Very friendly,helpful, knowledgeable and very easy to communicate with. No pushy sales moves. The guys impressed me so much that I recommended them to a mate of mine and he is now wearing one of there watches. 110% recommend them, you will not be disappointed.
I’ll definitely be back for another one in the future. Thanks guys🤜🏻🤛🏻

November 6, 2025
Unprompted review

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