My friend and I visited chronofinder in Hatton Garden to sell a Rolex watch belonging to myself. We travelled down from Manchester and meet two young men at their office. The transaction went so well,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My friend and I visited chronofinder in Hatton Garden to sell a Rolex watch belonging to myself. We travelled down from Manchester and meet two young men at their office. The transaction went so well,... See more
Company replied
Visited Callum and Lewis last week. They fitted me in for a last-minute appointment, and I’ve got to say the service was excellent. They were welcoming, friendly, and knowledgeable, with a great, secu... See more
Company replied
Would highly recommend these guys, fantastic service from enquiring to buying. Very pleased with my purchase. I would definitely buy again.
I have dealt with Callum and Lewis for many years now and purchased around 15 watches from them over this time. In this market trust is a huge thing, these chaps have never let me down, always ho... See more
88-90 Hatton Garden, EC1N 8PN, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from the beginning. Communication was fast, informative and very professional overall. They were a pleasure to deal with and I’ll definitely use guys from Chronofinder again.

Reply from Chronofinder
Great service from the Team at Chronofinder and I found the perfect watch. Would definitely recommend them and use them again

Reply from Chronofinder
From start to finish I couldn’t have wished for a better experience. Professional, friendly and exclusive service, the watch was just amazing. Thanks Chronofinder, will be using you again.
Excellent service from start to finish. I sold a Rolex watch and the process was super quick and the price offered was good. I was really impressed with their professional behaviour and will be coming back for my next watch purchase. Thanks guys!
Perfect experience from start to finish. Callum couldn’t be more helpful when I first enquired and went through different options of the watch I particularly wanted as I had been quite set in my mind the one I wanted. His experience of watches really shone through and led me to buying the most perfect watch.
Watches are such a big investment so to have a company so knowledgable and experienced helping you through the buying process was incredibly important to me.
If I am ever in the position to buy another watch, Chronofindsd is the first place I’ll go. Couldn’t recommend enough.
5 Star experience. I am always dubious about buying anything of worth over the phone or via the internet but the team were so helpful and sent great pictures etc. that I was happy to not visit their showroom. The watch was delivered on time and did not disappoint. It was described as excellent condition and it is exactly that. Would recommend these guys.

Reply from Chronofinder
Callum at ChronoFinder was very professional and great to work with. He was able to source a watch that met all my requirements and was very thorough with the shipping process as I live in the United States. I definitely will be doing business with ChronoFinder again. Cheers, Mark.

Reply from Chronofinder
Received my new Rolex from callem at Chronoginder London the watch is beautiful better than I expected and at a reduced price as I’ve bought from them before every thing he said was good to happen did happen very happy my thanks to the team 🙏🤩

Reply from Chronofinder
Purchased my first ever Rolex. Callum was brilliant. Very responsive in terms of communication even over the Xmas period. Watch was described as mint condition and it did not disappoint. It’s flawless in my opinion. Chronofinder are a reputable and credible company. I was naturally nervous due to it being a distant sale so put a lot of faith in them and they backed up everything they said they’d do. I will 100% buy from Chronofinder again and have recommended them to a number of friends/family already. Thanks Chronofinder.

Reply from Chronofinder
Slight delay with delivery, good communication throughout though explaining what had happened, watchOS really good and as described. Will definitely use again.

Reply from Chronofinder
After a few indifferent on-line experiences, I was pretty nervous when negotiating to buy a Daytona 116520.
This was altogether different. Discussions were fair and transparent. The deal was done on 18th, and the watch arrived today (24th).
The watch was described as being in 'mint' condition and hasn't disappointed. On the back of my research, my Daytona is extremely well priced compared with other dealer sites.
I'd never heard of Chronofinder before this transaction. I'd have absolutely no hesitation in recommending Callum or using Chronofinder again.
Top company.

Reply from Chronofinder
These guys are great, really responsive and patient while designing a ring for me.
Couldn’t be happier with the outcome. Great value for money too.
Couldn't recommend them more. It came in lovely packaging to which was such a special touch.

Reply from Chronofinder
Great service. Watch arrived as described in perfect condition. I’d highly recommend this company.
I had a fantastic experience buying my watch. I had been looking for my watch for along time. Callum found one for me. It was perfect, everything they said it was.
I couldn’t be happier, and would definitely go back. Very honest and professional. Thank you

Reply from Chronofinder
The very best in the business! Exceptional service from Callum and the team.

Reply from Chronofinder
I recently had the pleasure of working with Callum at Chronofinder, and I couldn’t be happier with the service provided. Callum helped me source a stunning YM40 126655, complete with all the papers and the original purchase receipt, which was a rare find. The process was smooth, professional, and transparent from start to finish. Callum’s attention to detail and dedication to ensuring customer satisfaction made this experience exceptional. I highly recommend Chronofinder for anyone looking for high-quality timepieces and top-tier service!

Reply from Chronofinder
Callum who sold me the watch, was brilliant. Answered all my questions. Professional service will most definitely be back to them again. 10/10 !

Reply from Chronofinder
Top class service , very helpful highly recommend

Reply from Chronofinder
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.