Churchill Knight Reviews 

430
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

In my role as associate for an organisation, I was forced to move from sole trader to either limited company or PAYE status. I was resentful and uncertain what to do. CK gave me good advice which real... See more

Company replied

Rated 1 out of 5 stars

Been with this company since 2013. Currently wondering if they have ceased trading entirely. No reply to multiple emails to multiple addresses, multiple calls to multiple telephone extensions, multipl... See more

Rated 5 out of 5 stars

I've only been with Churchill Knight for 2 months but so far my experience has been fantastic. Very smooth onboarding when I first joined and any questions I've had since then have always been answere... See more

Company replied

Rated 5 out of 5 stars

I have worked with Churchill Knight for several years now. They have been so helpful throughout. From helping me obtain a mortgage by providing the relevant documents to support this. They have also h... See more

Company replied

Company details

  1. Accounting Firm

Written by the company

We've been helping contractors and freelancers with their payroll since 1998 - we provide a range of services including limited company accountancy and umbrella payroll. Please contact us if you have any questions about our service.


Contact info

3.7

Average

TrustScore 3.5 out of 5

430 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(430)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

I've had a positive experience with…

I've had a positive experience with them through the Umbrella Company UK brand. Sarah and Daniela in particular have been extremely helpful.

November 29, 2024
Unprompted review
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Reply from Churchill Knight

Hi,

Thank you for taking the time to leave us a 5-star review! We're delighted you're enjoying our umbrella service.

Kind regards,

Andrew

Churchill Knight

Rated 5 out of 5 stars

I spoke to Sarah in payroll and the…

I spoke to Sarah in payroll and the service she provided was both prompt and efficient thankyou so much.
All the best,
Helen.

November 4, 2024
Unprompted review
Churchill Knight logo

Reply from Churchill Knight

Hi Helen,

Thank you for taking the time to leave us a 5 star review. We are so pleased that you have had an excellent experience using our services.

I have passed along your kind words to Sarah, who was delighted!

Kind regards,

Kayleigh

Churchill Knight

Rated 5 out of 5 stars

Churchillknight are 10/10!

I have been with Churchillknight for a few years now and always recommend them to other professionals in my industry. They are easy to work with, super transparent and everyone is always so helpful and professional. Kylie in the payroll team is always saving the day for me with helping get all my expenses sorted as easy and as fast as possible which any contractor can appreciate is not always an easy task and that can be very time consuming.

November 4, 2024
Unprompted review
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Reply from Churchill Knight

Hi Teresa,

Thank you for your fantastic 5 star review. We are delighted that you have had a positive experience with our umbrella service over the years and that you would recommend us.

I have passed your kind comments to Kylie, who was very pleased!

Kind regards,

Kayleigh

Churchill Knight

Rated 5 out of 5 stars

Efficient and straight to deal with

Efficient and straight to deal with. Kylie Cripps was very prompt, polite and really patient when I had a small issue needing attention.

October 29, 2024
Unprompted review
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Reply from Churchill Knight

Hi Mary,

Thank you for a wonderful 5 star review! We are always happy to help whether the issue is big or small.

We passed your praise onto Kylie, who was delighted with the feedback.

Kind regards,

Kayleigh

Churchill Knight

Rated 5 out of 5 stars

Reliable and efficient

I've been with Churchill Knight Umbrella for around 6 years. I've always found them to be reliable and efficient. I'd happily recommend them.

October 28, 2024
Unprompted review
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Reply from Churchill Knight

Good afternoon,

Thank you for leaving Churchill Knight a 5 star review - we really appreciate it! It's great to hear that you've had a great experience with our company and would recommend our service.

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Great Umbrella Company!

I've only been with Churchill Knight for 2 months but so far my experience has been fantastic. Very smooth onboarding when I first joined and any questions I've had since then have always been answered quickly. I recently asked to setup a salary sacrifice scheme and Sarah Cardy was very helpful and made it straightforward to sort out with my pension provider.

October 25, 2024
Unprompted review
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Reply from Churchill Knight

Hi Josh,

Thank you for leaving Churchill Knight a 5 star review! I’m delighted to hear that you've had a fantastic experience with our company since joining the umbrella service.

I’ve passed your kind feedback on to Sarah, who was delighted to help!

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Great first experience with an umbrella company

This is my first experience of working through an umbrella company and I have been very pleased with the support Churchill Knight have provided. Everything has been very straightforward and, on the couple of occasions where there have been issues with payments from my customer, Sarah Cardy in Churchill-Knight's Payroll team has been very responsive in helping me quickly get them resolved. Many thanks, Sarah.

October 7, 2024
Unprompted review
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Reply from Churchill Knight

Hi Mark,

Thank you for leaving Churchill Knight a 5 star review and such fantastic feedback. I'm delighted to hear that you've had a great experience with our company and have received the high level of customer service which we strive to offer.

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Good customer service

I emailed Sarah Carey at lunch time today with regards to my accrued leave payment and this was sorted within an hour which was very quick.

October 25, 2024
Unprompted review
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Reply from Churchill Knight

Good afternoon,

Thank you for leaving Churchill Knight a 5 star review. I'm delighted to hear about your positive experience with our company and the support you've received from Sarah.

Kind regards,

Clare

Churchill Knight

Rated 4 out of 5 stars

Polite, helpful and patient payroll staff

Kylie Crisps was very helpful, polite and patient in assisting me to sort out the issues I was experiencing with submitting my expenses declaration form. I was very grateful for her support, she is an asset to this organisation.

October 25, 2024
Unprompted review
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Reply from Churchill Knight

Hi Yvonne,

Thank you for taking the time to leave Churchill Knight a review. I'm delighted to hear that you've had a great experience with our company. I have passed your kind comments on to Kylie, who was very pleased.

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Excellent, helpful staff

I've been with Churchill Knight since 2018 and have always found their staff responsive, helpful and efficient. Sarah Cardy always does her best to help with any queries as quickly and effectively as possible. I wouldn't hesitate to recommend their umbrella company services.

October 2, 2024
Unprompted review
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Reply from Churchill Knight

Hi Chris,

Thank you for leaving Churchill Knight a 5 star review and such fantastic feedback. It's great to hear that you've received the high level of customer service which we strive to offer.

I have passed your fantastic feedback on to Sarah, who was thrilled!

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Outstanding and excellent customer services

I’ve been using their services for the past two years and can confidently say that Knight is an excellent umbrella company. The team is always quick to respond, very helpful, and resolves any issues efficiently. Payments are consistently on time, and I highly recommend them to anyone looking for dependable umbrella services.

September 20, 2024
Unprompted review
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Reply from Churchill Knight

Hi George,

Thank you for taking the time to leave us such a fantastic review - we really appreciate it! It's great to hear that you are happy with the service and have had an excellent experience with our umbrella service.

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Good customer service from Natalie…

Good customer service from Natalie Hadjiloizou. She explained everything to me very well, making it easier to make an informed decision

September 11, 2024
Unprompted review
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Reply from Churchill Knight

Good morning,

Thank you for taking the time to leave us a 5 star review and such great feedback - we really appreciate it!

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

I spoke to Natalie today she was very…

I spoke to Natalie today she was very supportive throughout the process. This was an excellent service provided. Thank you Natalie for Your dedication in serving people.

September 5, 2024
Unprompted review
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Reply from Churchill Knight

Good morning,

Thank you for taking the time to leave us a 5 star review. It's great to hear that you are happy with the service you have received. I have passed your feedback onto Natalie, who was delighted!

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Natalie made it very easy for me to…

Natalie made it very easy for me to join Churchill Knight. She answered every question I had and explained how umbrella would work for me (1st time using), allaying any doubts I had.
The process was very easy, with great communication and speedy completion of the registration process.

September 4, 2024
Unprompted review
Churchill Knight logo

Reply from Churchill Knight

Hi Emma,

Thank you for leaving Churchill Knight a 5 star review and such fantastic feedback. I'm delighted to hear that you've had a great experience with our company and have received the high level of customer service which we strive to offer.

I have passed your kind comments onto Natalie, who was very pleased!

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Quick service

Quick service from Natalie offered through out the on boarding process and referrals.

Thank you so much Natalie

September 3, 2024
Unprompted review
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Reply from Churchill Knight

Hi Dru,

Thank you for leaving Churchill Knight a 5 star review. I'm delighted to hear about your positive experience with Churchill Knight and I've passed your kind words on to Natalie, who was very pleased!

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

New joiner - Great experience so far :)

I've joined Churchill Knight as my umbrella company very recently and so far my experience has been very positive. Good customer service and very professional. Natalie has been extremely supportive and proactive, not only throughout the enrolment process but also in maintaining a good customer relationship, answering all questions, clarifying any doubts etc! As my focal point she's matching the expectations, which I'm extremely grateful for! Thank you Natalie :)

August 30, 2024
Unprompted review
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Reply from Churchill Knight

Hi Eunice,

Thank you for leaving Churchill Knight a 5 star review! I’m delighted to hear about your positive experience with Churchill Knight and I’ve passed your kind words on to Natalie, who was delighted!

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Excellent accountancy services for Ltd Co

I have used Churchill Knight to manage the accounts for my Ltd Co whilst trading as a contractor. The costs are reasonable and the work they complete for me is invaluable and really takes the stress out of owning a small business. Jasmine Miller manages my accounts and has been there with support and advice from the stage of setting up my company and through trading. She has always been responsive and makes time to answer my questions via email or phone. The online portal is excellent and helps to make things very clear and easy - you can log on daily and get a clear snapshot of your pending income, liabilities broken down, profits and distributable funds. I personally find the portal to be everything I need and provides reassurance of my businesses financial position. If you are looking for excellent service for your various accounting needs, I would not hesitate to recommend Churchill Knight and Jasmine.

August 29, 2024
Unprompted review
Churchill Knight logo

Reply from Churchill Knight

Hi Kimberley,

Thank you for leaving Churchill Knight a 5 star review and such fantastic feedback. I'm delighted to hear that you've had a great experience with our company and have received the high level of customer service which we strive to offer.

I have passed your kind comments onto Jasmine, who was very pleased!

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Have to say

Have to say, I was onboarded within the space of a half-hour after getting in touch. Good work.

We'll see how well they do with the payroll, when it is next due, though :-)

July 31, 2024
Unprompted review
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Reply from Churchill Knight

Hi James,

Thank you so much for taking the time to leave us a 5 star review. We are pleased to hear that you’ve received an excellent onboarding experience.

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Recommended

Recommended - great service

July 26, 2024
Unprompted review
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Reply from Churchill Knight

Hi Lewis,

Thank you for leaving Churchill Knight a 5 star review and positive feedback.

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Very impressed

Having selected CKU as the umbrella company through which I intend to work, I have been very pleased with the ease of the various processes and the helpfulness of CKU staff

July 17, 2024
Unprompted review
Churchill Knight logo

Reply from Churchill Knight

Hi David,

Thank you for taking the time to leave Churchill Knight a 5-star review. I am delighted to hear that you have had an excellent experience with our umbrella service.

Kind regards,

Clare

Churchill Knight

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