In my role as associate for an organisation, I was forced to move from sole trader to either limited company or PAYE status. I was resentful and uncertain what to do. CK gave me good advice which real... See more
Company replied
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See what reviewers are saying
Been with this company since 2013. Currently wondering if they have ceased trading entirely. No reply to multiple emails to multiple addresses, multiple calls to multiple telephone extensions, multipl... See more
I've only been with Churchill Knight for 2 months but so far my experience has been fantastic. Very smooth onboarding when I first joined and any questions I've had since then have always been answere... See more
Company replied
I have worked with Churchill Knight for several years now. They have been so helpful throughout. From helping me obtain a mortgage by providing the relevant documents to support this. They have also h... See more
Company replied
Company details
Written by the company
We've been helping contractors and freelancers with their payroll since 1998 - we provide a range of services including limited company accountancy and umbrella payroll. Please contact us if you have any questions about our service.
Contact info
Suite G, First Floor Offices, 230 High Street, EN6 5BL, Potters Bar, United Kingdom
- 01707 871610
- marketing@churchill-knight.co.uk
- www.churchill-knight.co.uk
3.7
Average
430 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service. Friendly and helpful.
February 9, 2023
Unprompted review
Reply from Churchill Knight
Hi Stuart,
Thank you for leaving Churchill Knight a 5-star review. It's great to hear that you've had an excellent experience since joining our service.
Kind regards,
Clare
Churchill Knight
Fantastic Service friendly staff really…
Fantastic Service friendly staff really easy to go through the setup as well.
August 4, 2022
Unprompted review
Reply from Churchill Knight
Good afternoon,
Thank you for leaving Churchill Knight a 5-star review and such wonderful feedback - it's greatly appreciated!
Kind regards,
Clare
Churchill Knight
Very easy to communicate both by phone…
Very easy to communicate both by phone and email. Fast responses and simple, clear registration process. Options for payments are given. Fits in well with my busy life.
February 2, 2023
Unprompted review
Reply from Churchill Knight
Hi Prema,
Thank you for taking the time to leave Churchill Knight a 5-star review. I am pleased to hear that you have had a wonderful experience with us.
Kind regards,
Clare
Churchill Knight
So happy I swapped payroll companies
I swapped to Churchill Knight from another payroll company, beginning in December 2022. I was a little nervous that my Christmas pay may have gone astray - but I could not have needed to worry less. All went swimmingly. Both Natalie and Sarah were extremely helpful and so communicative - and still are whenever I have a question. I am encouraging all of my colleagues to move across to Churchill Knight too.
February 2, 2023
Unprompted review
Reply from Churchill Knight
Hi Kate,
Thank you for leaving us a 5-star review and such wonderful feedback. I am delighted to hear that you have had an excellent experience since joining our service. I have passed your kind comments onto Natalie and Sarah, who were delighted to help.
Kind regards,
Clare
Churchill Knight
Reply from Churchill Knight
Hi Divin,
Thank you for taking the time to leave Churchill Knight a 5-star
review - it's greatly appreciated!
Kind regards,
Clare
Churchill Knight
Great onboarding
Great onboarding, professional service and ongoing support. Thank you.
January 19, 2023
Unprompted review
Reply from Churchill Knight
Hi Ash,
Thank you for taking the time to leave Umbrella Company UK a 5-star review! It's great to hear that you are happy with the service.
Kind regards,
Clare
Churchill Knight
Really friendly
Really friendly, understand, clear and concise . Thankyou for explaining .
January 4, 2023
Unprompted review
Reply from Churchill Knight
Hi Almas,
Thank you for leaving Churchill Knight a 5-star review. I am delighted to hear that you have had a great experience with our umbrella company.
Kind regards,
Clare
Churchill Knight
enrolled via Churchill…
I have just enrolled via Churchill Knight for a new contract role in the New Year, i never thought it would be so easy and straightforward, but it was. Infact I'd say it was a pleasure doing so, Natalie who was my initial contact was awesome in taking me through the process step by step, Thank you.
December 21, 2022
Unprompted review
Reply from Churchill Knight
Hi Steve,
Thank you for taking the time to leave Churchill Knight a 5-star review and such fantastic feedback. I have passed you kind comments onto Natalie, who was delighted!
Kind regards,
Clare
Churchill Knight
A simple over the phone process
December 1, 2022
Unprompted review
Reply from Churchill Knight
Hi Ivor,
Thank you for taking the time to leave Churchill Knight a 5-star review and fantastic feedback. It is greatly appreciated!
Kind regards,
Clare
Churchill Knight
Strongly do not recommend
If I could leave 0 stars, I personally would. Everything is delayed with wages, haven't got my money yet and double taxation
November 7, 2022
Unprompted review
Dear Natalie
Dear Natalie,
You are like angel cause your kindness and support , explanation and advice.
I will never forget your and company help, highly appreciated
Eman
October 10, 2022
Unprompted review
Reply from Churchill Knight
Hi Eman,
Thank you for taking the time to leave us a 5-star review. I am delighted to hear that you have had a great experience with our umbrella company and have received the highest level of customer support which we strive to offer. I have passed your kind comments on to Natalie and she is delighted!
Kind regards,
Clare
Churchill Knight
Great company
Great company - excellent communication at all times and staff are helpful & friendly. Would definitely recommend
September 21, 2022
Unprompted review
Reply from Churchill Knight
Hi Tracey,
Thank you for taking the time to leave Churchill Knight a 5-star review. It's great to hear that you are happy with the service and you have received the highest level of customer service which we strive to offer.
Kind regards,
Clare
Churchill Knight
The best company
My experience with this company was amazing. I am very happy to choice this company to work. Thank you so much.
September 8, 2022
Unprompted review
Reply from Churchill Knight
Hi Diogo,
Thank you for taking the time to leave Churchill Knight a positive review. I'm delighted to hear that you've had a great experience with us.
Kind regards,
Clare
Churchill Knight
An excellent service introduction
I had to navigate the set up of umbrella company arrangements at short notice. Charlie was absolutely fantastic, walking me through the set up process clearly and patiently. I felt like I was in expert hands and he answered all questions I had.
September 7, 2022
Unprompted review
Reply from Churchill Knight
Hi Jon,
Thank you for taking the time to leave Churchill Knight a 5-star review - your feedback is greatly appreciated! I have passed your kind comments on to Charlie, and he's delighted.
Kind regards,
Clare
Churchill Knight
Thorough and competitively priced.
September 5, 2022
Unprompted review
Reply from Churchill Knight
Good morning,
Thank you for leaving Churchill Knight a 5-star review. It's great to hear that you are happy with the service.
Kind regards,
Clare
Churchill Knight
Excellent service
August 16, 2022
Unprompted review
Reply from Churchill Knight
Hi Peter,
Thank you for taking the time to leave us a review and fantastic feedback.
Kind regards,
Clare
Churchill Knight
The customer care seem to be very…
The customer care seem to be very helpful and calm to listen to you
July 21, 2022
Unprompted review
Reply from Churchill Knight
Hi Dele,
Thank you for taking the time to leave Churchill Knight a 5-star review. We are delighted that you are happy with the service, and we look forward to continuing to work with you long into the future.
Kind regards,
Clare
Churchill Knight
Suicide inducing company
Can’t pay, won’t pay and don’t even send P45, avoid and go elsewhere, you have been warned. The response was no reply email box, I also copied in 2 directors and besides the original issue with you not paying….oh I’m not even bothering anymore
July 8, 2022
Unprompted review
Reply from Churchill Knight
Hi Mark,
Having looked into your complaint I can see you’ve been emailing an unmonitored no-reply mailbox. To request your P45, please contact our Umbrella department.
Kind regards,
Clare
Churchill Knight
Very simple and informative to use
Very simple and informative to use. They give clear guidance and are always happy to assist if I have any queries. Happy to be with them :)
June 29, 2022
Unprompted review
Reply from Churchill Knight
Hi Sabrina,
Thank you for taking the time to leave Churchill Knight a 5-star review. We are delighted that you are happy with the service, and we look forward to continuing to work with you long into the future.
Kind regards,
Clare
Churchill Knight
Churchill Knight Umbrella - Good choice
Just a phone call with a friendly helpful advisor, and the onboarding process had begun. The process itself is simple and quick. I made a good choice selecting Churchill Knight Umbrella.
June 22, 2022
Unprompted review
Reply from Churchill Knight
Hi John,
Thank you for taking the time to leave us a 5-star review. It's great to hear that you are happy with the service and have found the process simple.
Kind regards,
Clare
Churchill Knight
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