Churnet Valley Garden Furniture Ltd Reviews 

243
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the wood and the sturdy construction of their various garden buildings and outdoor furniture. People also appreciate the prompt delivery services and friendly staff who ensure smooth ordering and professional setup experiences. Though some reviewers were not happy with occasional minor damages, missing parts, or delayed communication upon delivery. Consumers mentioned specific challenges regarding assembly difficulties, unaligned holes, or thin roofing materials that required extra fixes. A small group of buyers also felt disappointed when products arrived with defects that did not match their expectations.

What people talk about most

Product

Customers had positive experiences with product, noting that items are well constructed, made from quality... See more

Quality

Users describe positive interactions with quality, highlighting that items are well constructed from solid... See more

Delivery service

Clients share positive opinions on delivery service, highlighting prompt and speedy arrivals as well as... See more

Staff

Reviewers mention positive feedback about staff, highlighting that everyone is very helpful, professional,... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable costs for superior... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are absolutely over the moon with our corner Summerhouse. It was fitted by John and Sergei who were both extremely friendly and skilled. We found the price to be reasonable compared to other compet... See more

Rated 5 out of 5 stars

Really good looking, sturdy Chatsworth summerhouse. Got a good deal with free installation thanks to the August sale. Constructed by the friendly and efficient team of James and Harvey, and now look... See more

Rated 5 out of 5 stars

Simple ordering process, our order arrived on time expertly packed. When we alerted the customer team that the assembly instructions and fittings were missing they were sent by post the same day. Wo... See more

Rated 5 out of 5 stars

I ordered a log store to replace my previous one. Excellent communication throughout and delivered in a timely manner. Unfortunately there was some damage to the rear panel which had clearly happened... See more


Company details

  1. Furniture Manufacturer

Written by the company

We are a family business operating in the Staffordshire Moorlands, where we have a workshop from which we produce high quality wooden garden furniture and structures. We have over 45 years of combined experience in carpentry, which we have merged with engineering precision and a flair for design to create uniquely beautiful, functional and sturdy furniture. We pride ourselves on customer satisfaction, and it’s a job that we enjoy so every effort is put in to ensure an excellent product.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

243 reviews

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4.7

All reviews

(243)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Our order was processed quickly

Our order was processed quickly, almost too quickly ! Nearly caught us out with delivery within a couple of days but we sorted that easily on the phone. Pallet guy on delivery was brilliant couldn't have been more helpful. Product easily assembled from the instruction provided without too much struggle Advise a good impact driver and someone to help with the lifting.Quality looks good for the price so all in all very satisfied.

March 20, 2025
Rated 5 out of 5 stars

4’ x 6’ log store

I ordered a 4’ x 6’ log store. It’s certainly built to last. Good solid treated timber.
Good communication from Churnet Valley and Parcel Force delivery, excellent service by all.

March 19, 2025
Rated 4 out of 5 stars

Log store 4x6…

Log store is a good solid item at a very good price, easy to assemble.
Only one negative, it comes on a blue pallet. If it was a unpainted one I would have used it for the log burner, rather than taking this one to the tip.

March 18, 2025
Rated 5 out of 5 stars

Excellent service and value

Excellent service and value, personal call to arrange delivery date was nice. Maybe delivery pallet could be made smaller/lighter or even eco-collected on mass for re-use, it was too big to get into a hatchback car for disposal.
Only improvement would be an email after purchase with an estimated delivery date, i had to search website to see tat it could be 2 weeks before company made any contact.

March 18, 2025
Rated 5 out of 5 stars

Excellent service

Brilliant service, from taking in my drawing to completion, Peter who delt with us was excellent. Great job people. Would highly recommend this company

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

James and Liam from Churnet Valley…

James and Liam from Churnet Valley Garden Furniture came to deliver and erect a 12x8ft Summer House and Shed Combination and they did a fantastic job. Very friendly, proficient and professional though-out. Very happy with everything from ordering and delivery and building of the summer house. Would definitely recommend. The quality of the building is beautiful. Thank you to James and Liam for doing such a great job.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality shed

Good quality shed, delivered on time and erected very competently by James & Ian. I would recommend Churnet Valley Garden Furniture without hesitation.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful team

Really helpful team. Pete gave great support and guidance in helping to choose the right items. Quality is brilliant too. Thank you.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

3 Seater cottage arbour

Had a 3 seater cottage arbour delivered and set up today by James. Very good quality, was set up very quickly, and looks great. Thanks very much.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve used chutney valley for years now…

I’ve used chutney valley for years now in my professional pub setting and they are good quality products and very reasonably priced for he quality. John who delivered and built our latest order today was friendly and efficient. Thanks guys

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Well deserved 5* Review

Visited the showroom at Churnet Valley as they had been recommended from a friend due to been very disappointed in our previous garden furniture made by another Company for our Holiday Cottage. Well this time I was not to be disappointed, met Mr Pete who was very helpful and informative. The quality of the furniture was second to none and ended up purchasing a garden set. From the service to the quality of the furniture I can not recommend enough. Thank you and I will be returning for a set for my own home soon.

February 21, 2025
Unprompted review

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