Jason and Matt were really helpful and friendly and gave us excellent customer service. Having helped us decide on the size of unit required they explained the booking process and the terms and con... See more
Company replied
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Review summary
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Reviews shaping this summary
Have just finished our current storage period with Cinch Storage in Gillingham. We have had a great experience using this facility for the last 5 months whilst our house renovations were completed. Am... See more
Company replied
The team were great, clear explanations were given which was really helpful as a first time user. The facilities are excellent, I was really impressed and will be recommending. The peice of mind this... See more
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I needed some storage urgently when downsizing private rental. I came across Cinch in my local town and contacted them. I was in a particularly difficult financial position and Andrew (primarily) assi... See more
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Company details
Written by the company
Affordable Self Storage for Households and Businesses
Contact info
184 Shepherds Bush Road, W6 7NL, LONDON, United Kingdom
- 08000 855 722
- hello@cinchstorage.co.uk
- www.cinchstorage.co.uk
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Had a fantastic time in Seaford with Harry and Martin
Had a fantastic time in Seaford with Harry and Martin. Great service and excellent facilities. Definitely recommend!
March 28, 2026
Unprompted review
Reply from Cinch Self Storage
Brilliant review, thanks so much for sharing your experience!
Friendly and helpful staff
Friendly and helpful staff. Clean and organised facility. Such a relief to find this storage facility.
March 22, 2026
Unprompted review
Reply from Cinch Self Storage
Thanks for the kind words! We’re really glad everything went smoothly.
Professional and cooperative staff
March 27, 2026
Unprompted review
Reply from Cinch Self Storage
So pleased we could deliver a great experience; thanks for the 5 stars!
Cinch storage sittingbourne
The facility is very clean and secureJohn was very polite and helpful when booking the storage and when we arrived he helped out as much as possible definitely recommend
March 26, 2026
Unprompted review
Reply from Cinch Self Storage
Thanks for choosing us and for the lovely feedback!
Cinch storage in Seaford were amazing
Cinch storage in Seaford were amazing. Harry and Martin are so helpful and friendly. The units are easy to access, clean and very good prices. I took an extra one so I could buy more things rather than miss out. I would highly recommend them and would use them again if I ever need storage
March 27, 2026
Reply from Cinch Self Storage
Amazing feedback, we’re so happy you’re satisfied with the service.
Helpful guys @Seaford Cinch
Helpful guys, always nice and polite, great to deal with .
Highly recommend....
Cinch at seaford , East Sussex has been a lifesaver.
March 24, 2026
Unprompted review
Reply from Cinch Self Storage
Thanks for the review! We’re glad we could make things simple and straightforward.
Excellent 5 star service
I had a very beautiful experience in Seaford with Harry and Martin, great service with excellent facilities. Highly recommend!
March 24, 2026
Reply from Cinch Self Storage
Great to hear everything worked out perfectly, thank you!
Reply from Cinch Self Storage
Thanks for sharing this, we’ll keep up the good work!
Great short term storage
Friendly service at desk, perfect location, clean and accessible.
March 23, 2026
Unprompted review
Reply from Cinch Self Storage
We’re really grateful for your feedback, thanks again!
Excellent staff
Excellent staff. Francesca and Craig are top notch. Thank you. You made it all so easy. Nice place with good access and clean new storage units. I would recommend
March 21, 2026
Unprompted review
Reply from Cinch Self Storage
Top review, thanks for being a great customer!
Excellent
Both Craig and Francesca have been fantastic. I initially spoke to Craig on the phone and he was really friendly and helpful plus provided information via email. Then I popped in to view some units and Francesca was really helpful and super friendly. Their service from beginning to end has been excellent and their prices are really competitive. I moved into my storage unit today and it seemed to be a busy day but Francesca still provided excellent customer service and explained everything clearly. I am very happy with everything. I would highly recommend using if you need storage. Thanks to both Craig and Francesca they have been great.
March 22, 2026
Unprompted review
Reply from Cinch Self Storage
Thanks for the 5 stars and your wonderful review. We’re here anytime you need us!
Top Notch Team!
Craig was very helpful and accommodating throughout the entire process of securing the right unit for me, all of the team have been super helpful from the start and it’s always nice to see the team with a smile on their faces, such a nice atmosphere
March 7, 2026
Unprompted review
Reply from Cinch Self Storage
Really pleased we could help, thanks for taking the time to leave this great review!
Very good facility
Very good facility. Very friendly and helpful staff, would recommend.
March 20, 2026
Reply from Cinch Self Storage
This is what we aim for every time, thanks for your support!
Everyone at the Sittingbourne branch
Everyone at the Sittingbourne branch, especially John was so helpful. The storage was easy to use and exactly what I needed to help with my building project
March 21, 2026
Unprompted review
Reply from Cinch Self Storage
Thanks for your review! We’re glad everything went just right.
Huge thanks to Amy & James for being so…
Huge thanks to Amy & James for being so helpful when I needed to move my storage unit 😊
March 21, 2026
Unprompted review
Reply from Cinch Self Storage
Thanks for choosing us, and for the brilliant review!
Easy and convenient
Easy and convenient, thanks to John who was a great help!
March 20, 2026
Unprompted review
Reply from Cinch Self Storage
We’re so glad you had a positive experience, thanks for letting us know!
Friendly helpful staff
Friendly helpful staff, very clean, easy to use and access facilities.
High security level.
March 19, 2026
Reply from Cinch Self Storage
Thanks for the kind words, we’ll pass them on to the team!
Highly recommend
Very helpful staff. Units are spotless. Amazing affordable service. I would highly recommend.
March 19, 2026
Reply from Cinch Self Storage
We really appreciate your feedback, thanks for the 5 stars!
We received a fantastic service and…
We received a fantastic service and helpful advice from Francesca and Craig at the Woking branch the facilities are well maintained clean and easy to use, we will be recommending cinch storage and will use again.. 1st class service 🌟🌟🌟🌟🌟
March 18, 2026
Unprompted review
Reply from Cinch Self Storage
Thanks for taking the time to leave this lovely review, it’s hugely appreciated!
Friendly
Friendly, informative staff in Martin and Harry.
Also very patient with a 70 year old with poor short time memory.
Units are spotless and safe.
March 19, 2026
Reply from Cinch Self Storage
So pleased everything went well, thanks for the great feedback!
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