Citalia Holidays Reviews 

Expert advice and guidance. Thanks Lucy

Louise has booked two holidays for me for 2026. She has been continually supportive and very patient changing hotels and arranging tours especially in small group bookings when you have to please everybody - nothing was too much trouble!

I have been booking with C’Italia for several years now and they have always been consistent with planning as they know exactly what is required with my airline choice and hotel accommodation.

Talking to the Citalia Rep. Katie Barton was as always a very pleasant experience. She is always friendly and helpful. Booking our holiday was quick and easy.

Patient, knowledgeable, and professional. Thank you to Karen.

Katie was so helpful and responsive to our needs for flights at more suitable times.She was also knowledgable about the hotel and surrounding area.She was patient pleasant and personable .Excellent service.

Excellent service as usual.
Always friendly and helpful. Abbie was particularly very pleasant to deal with.

Leanne was excellent in all aspects

Excellent customer service from Leanne. She understood exactly what we wanted and sorted it all out quickly and easily. Third time booking through Citalia and would definitely recommend!

Karen was very helpful with extensive customer experience of the Italian Lakes.

Booking was easy and good to know we will be cared for in the resort with a well respected company.

The booking of the holiday was made very easy by your helpful Personal Travel Planner Louise Burling-Cooper
She explained all aspects of the holiday and made paying the deposit easy

Great call from Lucy, to explore what we might want from a holiday in 2026. Gave her several conditions of the holiday we wanted. Lucy came back extremely quickly & efficiently via email as agreed with the perfect holiday for us.

We have used Citalia for many years because the service is excellent.

I emailed Citalia at night and by the following afternoon Claire Wood had designed a perfect 3 stop tour for my wife and I. Very quick and great assistance.

Linda has proven to be very knowledgeable and professional. Patiently answered all queries, she was also very prompt and organised in booking our holiday. Made changes we requested without any hassle, was very supportive.

Antonia was really knowledgable about the hotels she recommended to us, as well as very patient as we tried to tailor the holiday specifically to our needs. Nothing was too much trouble.

From the start it felt like a really personal experience. Sian was fantastic. Her suggestions made our bare bones ideas come together to make what is going to be a beautiful honeymoon. Lots of little touches, great explanations and the whole process felt so easy. Can't wait!

Tasha was amazing! She has been so proactive and had the patience of a saint when the client was wanting lots of different quotes and amending it a lot. She made it feel like it was never a hassle! She is an asset to Citalia!

We were able to arrange an escorted tour for next year, together with an extension and flight details, very easily and quickly. We were given sound advice and good recommendations, as we always have, and this is much appreciated.

Artan was a pleasure to deal with. Clearly an expert in booking travel in Italy, his advice was invaluable in ensuring that our trip was perfectly tailored to our needs. I would recommend Citalia and Artan to anyone wishing to book a trip to Italy.

Helen was friendly, welcoming, professional and reassuring from the word go. She was efficient, proactive and completed our booking in minutes. We felt in good hands and totally relaxed with our experience. All confirmation documents arrived in minutes and we we're totally at ease and trusted Helen 100% . Will definitely use you again.