Citalia Holidays Reviews 

Ritchie was extremely helpful but also patient as my husband was just undergoing surgery. He is very professional but not too pushy. I appreciated that at a difficult time, he also made it very straightforward and included all our requirements. Bev

Wow !! What a fantastic tour operator !!

Booked through them on the recommendation of a friend. I must say they are absolutely first rate !!

Got to stay in a top notch hotel in the centre of Rome, right near the Parliament Building. Lots of little eating places, nearby. The food was great !

I would thoroughly recommend booking through Citalia - I can't praise them highly enough!

They thoroughly deserve TWENTY stars !!

Thank you for all your help and recommendations.

After several changes I had to make on my holiday schedule, including date and duration details, I have booked my holiday. The Citalia team have been very helpful and supportive to provide me a two city holiday with nothing but courtesy and professional service. Thank you for all your help.

good communication and knowledge - the personal touch

Knowledgeable pleasant agent who seemed to know her stuff. Gave options and suggestions. Very pleased with the trip we decided on.

Very helpful suggestions and comments from the (knowledgeable and patient) agent which helped us to finally make a booking.

Claire is the “Best”!! We've booked with Citalia for years and are well looked after, with every comfort cared for. In our sixties, we avoid early mornings and late flights. Organizing cars and especially the hotels — hidden gems I hesitate to share — is seamless. I give them 100%.

Helpful and efficient member of staff who provided relevant information about the hotel and resort.

Great customer support and prompt responses to a changing location. Professional team. Would recommend.

Listened to our ideas, found out what we wanted for a special holiday for a Pearl wedding anniversary, e-mailed a couple of itineraries and quotes within 20 minutes. Happy for me to call back and make a few changes. Superb personalised service.

We had a quote for the holiday we were interested in and Lucy helped us book the holiday and also helped us organise the flight from the airport we wanted to go from This was not available on the pick list I could see so she really made the difference. She also helped us sort out the excursion we wanted to go on. I feel I have the holiday I wanted.

Helpful and knowledgeable about the area that we were visiting, not a lot of choice regarding hotels on offer, but the agents we dealt with were good.

The agent was excellent. He had first hand knowledge of the places that we wanted to visit and was able to recommend hotels which suited our needs. He advised on whether private transfers were necessary or not in each location. He arranged for flight and train times to suit our needs. Nothing was too much trouble.

Made a last minute booking as lost previous holiday due to Middle East conflict. Katie Barton, our contact within Citalia was great and went above and beyond to get this package over the line.
All was completed in a timely fashion and now we are receiving the paperwork to support.

Great customer service and support. Our travel consultant was very knowledgeable and helped us form a wonderful multi centre holiday.

Many Thanks Team Citalia. Our holiday to Lipari was booked via the very helpful & knowledgeable consultant Tony. We were looking for an off the beaten track location & with Tony’s assistance we’re now very much looking forward to 10 days of ‘Lipari living’ - Can’t wait !

Always helpful at suggestions on where to go and stay, the staff are helpful and polite, their knowledge on places to visit and see is outstanding, they are always available when you need to make any inquiries.

We have been clients of Citalia since our honeymoon trip to Lake Como in 2012. Helen Lippe has always looked after us and treats us as individuals this year she helped us with visiting part of Italy we haven't visited before and we are sure that again the Hotels will be great and arrangements/transfers/trips will all be on time and enjoyable. We would recommend Citalia highly.