Citalia Holidays Reviews 

Lucy and Jimmy were both so very helpful in advising us how best to fit in all the locations we want to visit whilst in Siciliy for our Honeymoon this year. Such personable customer service. Efficient and clear. We haven't even been yet but already feel special with a lovely surprise Aperol spritz gift sent to us as a thank you. That really made our day :) We are so excited for our Honeymoon now especially as all of the stress and worry has been taken away knowing that we have Lucy there to contact should we need anything at all. Thank you so much Citalia!

Lucia was so helpful and knowledgeable about my choice of destination. She answered all my questions so as to not leave any doubts in my mind about booking with Citalia.

Artan was friendly, helpful, knowledgeable and efficient, made my booking experience easy. Would not hesitate to book with Artan again for a next Italy holiday.

The very nice lady was helpful and made he booking experience stress free. She explained everything, and nothing was to much trouble.

Great experience, Artan was wonderful great knowledge and tailored the holiday to our needs. Efficient booking process.

Helen was able to find the holiday we wanted with extra day, and the hotels we wanted. She prepared the quote quickly for us.

Our holiday planner listened to our requirements and quickly built a fantastic itinerary. Overall the planning and booking experience has been excellent.

Helpful, polite, gave great suggestions, always reliable, many thanks

Amazing friendly helpful agent

Really helpful, informative and honest booking experience. Very clear about what was included and more importantly, what they couldn't book for us - i.e specific excursions. Good local knowledge of the hotel and destination, local customs and taxes.

Tony was fabulous and very thorough when booking my holiday. I would definately book with them again

Exceptional efficient service from Louise. She replies promptly and strives to find a holiday that meets requirements keeping you updated at all times.
Thank you.

This review is about the booking process with Citalia. A planned trip to Venice took some juggling with dates, flights and hotel availability. Karen from Citalia was so helpful, friendly and patient. Our planned trip to Venice at the hotel and room of our choice, date and flight are now booked.

We phoned early morning to book directly rather than on line or through an agent. The entire experience was made very easy by Linda Kula.
We cannot fault the process or professionalism.

Very helpful and friendly

Used Citalia in the past on many occasions, professional, helpful and polite.

Lucy is the best tour consultant I have ever dealt with. Helpful, supportive and caring she helped us plan our trip. She is also very conscientious and put up with my sense of humour ! However, as it is a very busy time of year for Citalia the occasional' t' was not crossed completely. To err is human. Would I use her again ? Definitely !

Citalia was the only site we found with the exact city combination already in a suggested package on the website - Florence, Rome and Naples.

Therefore, we called Citalia and spoke to Tasha who was brilliant. Tasha went through all the options including flights, internal rail journeys, hotel transfers and hotel options to provide us with a complete package.

I would certainly use Citalia again.

Many Thanks
Michael.

Artan gave us clear information about the flight and airport options as well as providing ideas on what to see in the location.

Booked previous year and booked again this year for Rome and Amalfi coast Very helpful 😀 staff
Great to be able to talk to knowledgeable staff
Would recommend